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The Residence Mauritius

1,909 reviews
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Traveller (1891)
Room & Suite (477)
Pool & Beach (450)
Overview
  • Excellent79%
  • Very good14%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yacht club”(42 reviews)
“ocean front”(47 reviews)
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (1,909)Write a Review
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Traveller rating
870
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11
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LanguageEnglish
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870
162
59
11
11
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All reviewsplantation restaurantyacht clubocean frontylang ylanga la cartecolonial feelrose petal bathscolonial styleour honeymoonan ocean view roompersonal butlerhalf boardkids clubbutler serviceseafood buffeticed teacatamaran cruise
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351 - 355 of 1,113 reviews
Reviewed 7 November 2016

The Residence is a super place to stay if you want to have a relaxing holiday. All the staff are extremely friendly and always pleased to help. We enjoyed the half board package and ate at the Dining Room (buffet style) and the Plantation which...More

1  Thank Sally A
Response from PierrotBarbe, Operations Manager at The Residence MauritiusResponded 9 November 2016

Dear Sir / Madam We thank you for choosing and trusting our property for your holidays and for sparing some of your precious time to detail your holiday experience on Trip Advisor. Your valuable comments will for sure contribute to measure our service quality and...More

Reviewed 30 October 2016

This was the fifth time we had been to The Residence and sadly it will be the last. the policy of the new management in cutting cost and squeezing as much from the customer as possible is now having a detrimental effect on quality and...More

Review collected in partnership with this hotel
4  Thank Robert S
Response from PierrotBarbe, Operations Manager at The Residence MauritiusResponded 8 November 2016

Dear Sir/Madam, We thank you for posting your views on Trip Advisor following your recent stay at The Residence Mauritius. We certainly pay attention to our guest feedback which will assist us in our continuous improvement towards quality service. We are sorry to read that...More

Reviewed 29 October 2016

We have just returned from a two week stay at the Residence and were very impressed with the whole experience. From the refreshing drinks and cold towels given to us upon our arrival, to the bottles of ice cold water we were provided with upon...More

6  Thank vixta87
Response from PierrotBarbe, Operations Manager at The Residence MauritiusResponded 8 November 2016

Dear Sir/Madam, We thank you for posting your review on Trip Advisor and we are glad to read that you have appreciated The Residence Hospitality. It’s always a privilege to know that we have lived up to your expectations and your full appreciation on the...More

Reviewed 29 October 2016 via mobile

What a wonderful hotel! Great services, food and everything. Beautiful beach as well!! All great! I'll be back here for sure! The staffs are so kind and treat you very well....the bedroom is awesome and clean and new.More

1  Thank Lucas M
Response from PierrotBarbe, Operations Manager at The Residence MauritiusResponded 8 November 2016

Dear Sir/Madam, We thank you for writing your holiday experience on Trip Advisor. We are delighted to read that The Residence Mauritius has met your expectations and that you were overwhelmed with the accommodation and service. We reiterate our thanks for visiting our property and...More

Reviewed 27 October 2016

My husband and I just returned from this hotel and despite really looking forward to it from both the reviews and our travel agent (Turquoise Holidays) advice we have slightly mixed feelings about the hotel. The positives are very good - the location, the beach,...More

8  Thank AshinAmsterdam
Response from PierrotBarbe, Operations Manager at The Residence MauritiusResponded 8 November 2016

Dear Sir/Madam, We thank you for taking the time to share your feedback on Trip advisor. We are pleased to read of your appreciation on our location, the beach, the hotel ambience, the rooms, the spa, the main bar, the concierge and our Plantation restaurant....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Concierge
Babysitting
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$226 - US$1,077 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Belle Mare
#2 Romantic Hotel in Belle Mare
#3 Luxury Hotel in Belle Mare
#3 Spa Hotel in Belle Mare
#3 On the Beach Hotel in Belle Mare
#4 Business Hotel in Belle Mare
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$226 - US$1,077 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Belle Mare
#2 Romantic Hotel in Belle Mare
#3 Luxury Hotel in Belle Mare
#3 Spa Hotel in Belle Mare
#3 On the Beach Hotel in Belle Mare
#4 Business Hotel in Belle Mare
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1891)
Room & Suite (477)
Pool & Beach (450)
Dining (180)
Amenities (149)
Family and Play Areas (22)
Business Centre & Event Rooms (2)
Questions & Answers
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valerieburden
27 January 2018|
AnswerShow all 4 answers
Response from chris w | Reviewed this property |
The weather forecast is famously useless and they couldn't even provide much accurate information on the cyclone or other big storms. I guess we have to accept the weather will do what it wants and enjoy come what may. btw... More
0
Votes
cattylady
14 January 2018|
AnswerShow all 8 answers
Response from ccmdiva | Reviewed this property |
Toiletries were fabulous.
0
Votes
Bexsy1970
14 January 2018|
AnswerShow all 8 answers
Response from 590katherineb | Reviewed this property |
Long trousers are a must at dinner. Short sleeve shirts acceptable. Long shorts for breakfast, lunch and the beach. Have a marvellous time.
2
Votes
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12345639
Room Tips
"View on the beach is the best"
Read review
"Ocean views are always nice, but how long would you want to stay in your room when paradise is outside it??"
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"Every room is good."
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"The above Hotal Ratings would not work ....ALL EXCELLENT"
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