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The Residence Mauritius

Coastal Rd, Belle Mare, Mauritius
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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  • Links Golf
    3.6 km
  • 5 star hotel
  • Pool
Reviewed 12 December 2016
Wonderful hotel with superb service
We absolutely loved our stay at The Residence, Mauritius. From... more
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1,374 Reviews from our TripAdvisor Community

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Showing 801: English reviews
Rome, Italy
Reviewed 12 December 2016

We absolutely loved our stay at The Residence, Mauritius. From the warm welcome to the charming location and colonial-style, spacious hotel areas, the amazing room (we had the Ocean Front one), excellent service, and really good food. Rooms are comfortable and cleanliness is exceptional. Staff was extremely friendly, and even when they did some mistakes (by not awakening us up...

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Helpful?
2Thank ElenaSM7
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for choosing The Residence Mauritius for your holidays and are immensely pleased to read of your wonderful comments on Trip Advisor. We are happy to read that you have had a nice time at our resort and truly appreciated all aspects of our resort. We once again thank you for being our guest and also...

Reviewed 12 December 2016 via mobile

A fabulous hotel on an amazing part of the Island where we came for our 30th Wedding Anniversary. The accommodation was very generous, the food choice excellent and the staff very helpful and gracious. When I look through the reviews and focus on some of the less flattering comments I can only assume that management has focused on these and...

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Helpful?
1Thank Gershon C
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for your review on Trip Advisor. We are glad to read that you enjoyed your stay with us and are more than happy to hear that we met your expectations. Our team always takes great pride in offering our guests inspiring stays and for sure your kind words will encourage us to do their utmost...

Frankfurt, Germany
Reviewed 9 December 2016 via mobile

This is an exceptional hotel: I could not point you to a single weakness. We had a lovely, tastefully decorated, comfortable room with a great view of the beach and the ocean. The beach is wonderful and right in front of the hotel. Good food and very friendly personnel. And very good value for money too. Highly recommendable hotel!

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Helpful?
1Thank hhhh66
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We sincerely thank you for taking the time to share your comments on Trip Advisor. We are delighted to note that you have been conquered by our hotel overall facilities, architecture, quality of our cuisine and above all the friendly approach of our team members who care for the comfort of our guests. We reiterate our thanks to...

Cork, Ireland
Reviewed 8 December 2016

Wonderful friendly, considerate staff. Always willing to help. Excellent location on the beach. Amazing food. Wide range of facilities. We went all inclusive, which I would strongly recommend - excellent value. All and all a great hotel to recharge and relax.

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Helpful?
1Thank 4Serendipity10
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We are happy to note that you had a nice and relaxing stay at our resort and can only be thankful for the description of our property and its services on Trip Advisor. Your feedback is for sure a source of inspiration and will constantly push our team members to provide the quality service to our guests. We...

Aberdeen, United Kingdom
Reviewed 7 December 2016

I was disappointed by my recent visit to the Residence.the hotel has dispensed with all the little touches that made it special .No longer are rose petal baths offered.No longer are potted orchids placed in the rooms No longer are pieces of fruit offered at the pool. The present manager does not greet the guests on arrival.None of the guests...

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Helpful?
2Thank Marionfinlayson
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Madam, We thank you for posting your views on Trip Advisor following your recent stay at The Residence Mauritius. We certainly pay attention to our guest feedback which will assist us in our continuous improvement for excellence. We respect your opinion but we are not agreeable to your comments on cost cutting as we do care for the comfort...

Curitiba, PR
Reviewed 2 December 2016 via mobile

Nice employees! Awesome, friendly and helpful. Complete structure in one of the most beatiful beaches in Mauritius. Unhapply untrustable reservation sector. The say about credits That you win in 5 nights staying BUT they didn't say in their own website that YOU MUST BOOK in this website to earn. One of the reasons of our choice was that and we...

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Helpful?
Thank Felipe D
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for posting your views on Trip Advisor following your recent stay at The Residence Mauritius. We appreciate our guest feedback which will undoubtedly assist us in our continuous improvement for excellence. We are pleased to read of your appreciation on the services afforded by our team members and the overall holiday experience. We totally understand...

Nantwich, United Kingdom
Reviewed 2 December 2016

This was the fifth time we have stayed at the Residence and we will continue to come back. Many of the reviewers have talked about the great beach, the free watersports, the good quality and mix of food at the two restaurants. It’s all true, but the reason why we come back is the way we are treated by the...

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Helpful?
1Thank David W
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir / Madam We thank you for choosing and trusting our property once more for your holidays and for sparing some of your precious time to detail your holiday experience on Trip Advisor. Your valuable comments will for sure contribute to measure our service quality and improve continuously our guest satisfaction index. We must say it was a real...

X
Reviewed 1 December 2016

Perfect hotel for relaxing days and excellent food. Comfortable beachbeds and sunshades. Clean beach. Nice pools. Large room with comfortable beds. Very quiet. The wardrobe in the bathroom was strange. Beverages expensive.

Review collected in partnership with this hotel
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2Thank karld581
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for writing your review on Trip Advisor. We are delighted to read that you had a fantastic customer experience and can only thank you for having given us the opportunity to look after you and provide customer satisfaction. We look forward to the pleasure of welcoming you back to our shores in a not too...

Paris
Reviewed 30 November 2016

An hotel ideally placed on the coast which provides excellent service and facilities to enjoy a thoroughly relaxing holiday in the sun. In paricular I would recommend a massage at the Sanctuary Spa and evening meals at the Plantation Restaurant

Review collected in partnership with this hotel
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Helpful?
2Thank davidwZ4838VU
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, Our sincere thanks for sharing your holiday experience on Trip Advisor. We are thankful for your valued comments on our property and it really gives us immense pleasure to read that you really had an enjoyable and relaxing stay. We reiterate our thanks for visiting our property and look forward to the pleasure of welcoming you back for...

Nairobi, Kenya
Reviewed 25 November 2016

We stayed here on our honeymoon, and it was an excellent, excellent experience. At first we were worried that we would get lost in the crowd, since it was much larger than we expected, but it ended up working wonderfully. We have a strong preference for small boutique hotels for our holidays, and had done hours and hours of searching...

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Helpful?
5Thank Sarah N
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam We are immensely pleased to read your review on Trip Ad visor and take this opportunity to thank you choosing The Residence Mauritius. We are very glad to read that almost all aspects of the hotel are to your expectations. As you mentioned our team members is our greatest asset and can assure that we will continue to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Residence Mauritius is situated on the east coast of Mauritius along a mile-long beach of immaculate white sand, fringed by the azure Indian Ocean and tropical gardens - an idyllic retreat for your unreserved relaxation. Inspired by the island's stately turn-of-the-century plantation houses, this luxury Mauritius resort blends modern elegance with classic, colonial style that envelops you in an endearing sense of nostalgia. Live like royalty in rooms that radiate luxurious comfort and charm, with attentive service worthy of the grand colonial houses of yesteryear. Dine on exotic cuisine that captures the incredible potpourri of island flavours. Discover new secrets to soulful relaxation within our serene spa sanctuary, and an endless playground of attractions and activities to be found in the island's unique mix of cultures and stunning landscapes. Whether you seek a romantic escape with your loved one or a spectacular beach getaway with your family, The Residence Mauritius will enthrall you under the warm glow of the Mauritian sun. ... more   less 

Additional Information about The Residence Mauritius

Address: Coastal Rd, Belle Mare, Mauritius
Region: Mauritius > Flacq District > Belle Mare
Price Range: €203 - €435 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Mauritius 5*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Residence Hotel Belle Mare
Residence Belle Mare
Residence Hotel Belle Mare
Residence Mauritius
The Residence Mauritius Belle Mare
Hotel Style:
#2 On the Beach Hotel in Belle Mare
#2 Spa Hotel in Belle Mare
#2 Family Hotel in Belle Mare
#2 Romantic Hotel in Belle Mare
#2 Luxury Hotel in Belle Mare
#3 Business Hotel in Belle Mare
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Questions & Answers

Here's what travellers have asked, with answers from The Residence Mauritius staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We considered a more expensive room with bigger terrace but decided against it as considerably more..our room was fine.”
 of 5 bubbles LynseyT_13, 19 Jan 2017 | Read review
“Ground floor with sea views was very convenient.”
 of 5 bubbles 864annee, 19 Jan 2017 | Read review
“Choose an ocean front room or a room on the top floor -to avoid moving furniture noises from above”
 of 5 bubbles nikolasn416, 9 Jan 2017 | Read review
“We found the left (south wing) the more elegant. Chosse a beachfront room on one of the higher floors.”
 of 5 bubbles kringspfeiffer, 3 Jan 2017 | Read review
“all the rooms are big”
 of 5 bubbles 622davia, 19 Dec 2016 | Read review
5 of 5