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Traveller (47)
Pool & Beach (17)
Traveller (47)
Pool & Beach (17)
Room & Suite (14)
Overview
  • Excellent4%
  • Very good10%
  • Average33%
  • Poor35%
  • Terrible18%
  • 19 Sep 2018
    “One night before Pulau Redang”
  • 3 Jul 2018
    “A night before Redang Island”
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star accommodation
Reviews (49)
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44 results
Traveller rating
2
3
15
16
8
Traveller type
Time of year
LanguageEnglish
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2
3
15
16
8
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1 - 5 of 44 reviews
Reviewed 20 September 2018 via mobile

If you're paying below RM100, I would say worth it, if more than that .. too bad. Old and dusty furniture, not really a well kept hotel, dirty, scary swimming pool, not so friendly staff and many more. Complimentary breakfast was served at the dining...More

Thank ellin n
Response from eRYAbySURIAM, Front Office Manager at eRYAbySURIAResponded 9 October 2018

Thank you for spending some time to write a review of your experience with us. We sincerely do apologize with regards to the issues and inconvenience that you mentioned. We are pleased to inform each issue has been taken into account and addressed by our...More

Reviewed 14 September 2018 via mobile

If we had arrived earlier we would not have stayed. Yes it was cheap, but does this have to mean filthy and disgusting? We were met first of all by a cockroach. Pulled back covers on the beds... we were nearly ill. Too tired to...More

Thank Lee F
Response from eRYAbySURIAM, Front Office Manager at eRYAbySURIAResponded 9 October 2018

Thank you for spending some time to write a review of your experience with us. We sincerely do apologize with regards to the issues and inconvenience that you mentioned. We are pleased to inform each issue has been taken into account and addressed by our...More

Reviewed 7 July 2018

This is at best a backpackers and at worst a renovated young offenders institute or military camp! We booked 2 days but the awful rooms and depressing ambience meant we left and went to Sutra Beach next door. The guy on reception arranged a lift...More

1  Thank michael p
Response from eRYAbySURIAM, Front Office Manager at eRYAbySURIAResponded 9 October 2018

Thank you for spending some time to write a review of your experience with us. We sincerely do apologize with regards to the issues and inconvenience that you mentioned. We are pleased to inform each issue has been taken into account and addressed by our...More

Reviewed 3 July 2018 via mobile

Worth for money! All good, just the cleanliness, don’t expect so high. But overall, worth a visit, spend a night here still okay. We arrived at 430pm, having dinner around 6pm at their restaurant. We ordered Tomyam noodle, taste good too. If you looking accommodation...More

1  Thank Stephyl65
Response from eRYAbySURIAM, Front Office Manager at eRYAbySURIAResponded 9 October 2018

Thank you for the valuable feedback following your stay with us. We continuously strive to enhance our service and are disappointed to hear that your expectations were not met on this occasion. Please be assured that your comments have been taken into account and will...More

Reviewed 28 April 2018

Just stay one night here to catch the morning jetty to Redang island. I chose this because it was one of the nearest to jetty and also this resort have a nice beach behind. For the room rates which include breakfast this hotel would deserve...More

4  Thank Vict0r33
Response from eRYAbySURIAM, Front Office Manager at eRYAbySURIAResponded 9 October 2018

Thank you for the valuable feedback following your stay with us. We continuously strive to enhance our service and are disappointed to hear that your expectations were not met on this occasion. Please be assured that your comments have been taken into account and will...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Beachfront
Free Parking
Room Service
Air Conditioning
Banquet Room
Breakfast Available
Conference Facilities
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
84
Price range
US$25 - US$60 (Based on Average Rates for a Standard Room)
Also Known As
Merang Suria Hotel Kuala Terengganu
,
Kuala Terengganu Best Western
,
Best Western Kuala Terengganu
Location
Malaysia > Terengganu > Kuala Terengganu
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
84
Price range
US$25 - US$60 (Based on Average Rates for a Standard Room)
Also Known As
Merang Suria Hotel Kuala Terengganu
,
Kuala Terengganu Best Western
,
Best Western Kuala Terengganu
Location
Malaysia > Terengganu > Kuala Terengganu
Photos
Traveller (47)
Pool & Beach (17)
Room & Suite (14)
Dining (8)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
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Nearby AttractionsSee all 43 nearby attractions
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Questions & Answers
Ask a question
MaslianaM4
20 October 2017|
AnswerShow all 2 answers
Response from Faisalhamdi | Reviewed this property |
you can call resort to arrange pick up from Terengganu airport with cost...
0
Votes
swmn89
13 July 2016|
AnswerShow all 2 answers
Response from 881arunk | Reviewed this property |
There is free parking.
0
Votes
Room Tips
"Deluxe Seafront 1st floor have better view than ground floor"
Faisalhamdi
6 Sep 2017
Read review
"Upstairs are quieter floors."
iestatiptra
2 Oct 2016
Read review
"Best seafront view"
shazj0e
12 Jul 2016
Read review
"Tried different rooms - all were equally bad."
950kevinw
28 Jul 2015
Read review
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