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Seri Malaysia Hotel Kuala Terengganu

Expedia.comUS$34*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$34*
US$34*
US$34*
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Seri Malaysia Hotel Kuala Terengganu
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63 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Kuala Lumpur, Malaysia
Reviewed 9 April 2016

room does not have any fridge. power plug only accommodate their TV. we have to carry our own luggage. no bellboy nor helper around. one thing i like about this hotel, their staffs were friendly and smile alot..other than that is below par..not value for money..good luck to those staying there..

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Helpful?
Thank Raden M
HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Raden M, We are sorry to hear about your bad experience at the hotel.We want to extend our appreciation for taking the time and effort necessary to provide such feedback.We will share this issue with the hotel's management

Reviewed 25 March 2016 via mobile

2-night stay in March 2016 Pros 1. Room size 2. Clean bathroom Cons 1. Breakfast was below average 2. Parking space is limited. 3. Hotel does not have baby cot!! Really? 4. No refrigerator in Deluxe room. We needed it to keep the home made foods we brought for our infant. Room description in Agoda did mention about having a...

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Helpful?
1Thank AizatKassim
HotelSeriMalaysia, Marketing & Corporate Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Mr. AizatKassim, We greatly appreciate your constructive comments to improve on our services and please understand that we strive to provide the best service for all of our guests. You may contact directly to our hotel to ensure the amenities we offer. We hope you will be giving us another chance and returning to our hotel in the future....

Malaysia
Reviewed 14 March 2016

We're staying one night in hotel Seri Malaysia. It is a great experience to stay in here since we got room and breakfast riverview. First, we get into the hotel room, and it is quite smelly, we just think that it is from their carpet. We just think that the smell would go away if we just switch on the...

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Helpful?
Thank ziqahidris
HotelSeriMalaysia, Marketing & Corporate Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear ziqahidris, Thank you for choosing Hotel Seri Malaysia. We will share your comment with the hotel's management on the room odor, improving our WiFi connection and on the advertised food promotion. Your feedback is highly appreciated and will help us to improve our ability to serve our guests. Rangkaian Hotel Seri Malaysia

Klang, Malaysia
Reviewed 7 December 2015

the hotel is quite comfortable..value for your money,some maintenance need to be done in the room-water tap not in good conditions.fnb staff friendly and helpfull,lobby and coridor clean and spacious ..but toilet in room must be clean properly.

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Helpful?
1Thank wan877
HotelSeriMalaysia, Marketing & Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear wan877, We appreciate your positive comments and value your constructive comments to improve us to serve our guests better. We will take note of this and hope to see you returning back to our hotel in the future. Thank you. Rangkaian Hotel Seri Malaysia

Kuala Lumpur, Malaysia
Reviewed 12 November 2015 via mobile

Chose to stay here because of the write ups on the location. It's situated just next to the Kampung Cina (Chinatown), which is worth the visit. As for the hotel, the entire place looks run down and hasn't been updated in years. Room was dingy, basic, TV only had 8 channels, no wifi in the room. Bathroom looks like it...

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Helpful?
1Thank Joanna C
HotelSeriMalaysia, Marketing & Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Joanna C, We regret to hear of your staying experience at the hotel. Hotel Seri Malaysia Kuala Terengganu is one of our oldest properties that is about 20 years old. We are trying our best to keep the hotel at its best to serve our valuable and loyal guests. Thank you very much for your comments, they are very...

Reviewed 6 November 2015 via mobile

Stayed in October.Very near to Chinatown.Room was Ok.But bathroom really small.Simple local breakfast served.No fried egg included in the buffet otherwise is chargeable.(not sure how much do they charge)Drinking water in the room is also chargeable.Pasar payang is located at the very end of chinatown road.Lots of things there.

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Helpful?
1Thank Gt C
HotelSeriMalaysia, Marketing & Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Gt C, We value your feedback on our Hotel Seri Malaysia Kuala Terengganu. It is one of our oldest property of 20 years old which we kept it at our best to serve our valuable guests. For your information, the 2 water bottles provided in each room are complimentary on us. If our guests would like to request additional...

Reviewed 4 September 2015 via mobile

Room view is nice, it faces the river. Breakfast area was beside the river. Food provided was very nice. Hotel is located near the town. Walking distance to the nearest pasar payang. A lot of kain songket teranganu. Can bargain price at pasar payang. A lot of history over there.

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Helpful?
Thank Zul K
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Zul K, We are so happy to hear that you were enjoying your room view and greatly appreciate your good comments on our food. Thank you so much for taking the time to share your experiences online and we would love to see you again soon. Sincerely, Rangkaian Hotel Seri Malaysia

Kuala Lumpur, Malaysia
Reviewed 19 August 2015

Stayed for 4 nights. Nice view from hotel's cafe especially in the afternoon. The wifi service is very slow and not stable. Most of the time, wifi almost non existence in the hall. Luckily, the service of hotel staff are excellent. Do try the hotel's food. they are yummy.

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Helpful?
Thank ABO2735
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear abo2735, We appreciate your good comments on our food and customer service by our Hotel Seri Malaysia staff. However, we regret that you were having bad experience with the poor wifi connection. We will take note of this and share the issue with the hotel’s management. Thank you for your feedback. We value customer interaction and constantly looking for...

Petaling Jaya, Malaysia
Reviewed 8 July 2015

I been a frequent traveller around the country for the last 5 years , and during my visit at year-2011 at this hotel it has really changed my perception of the franchise of Seri Malaysia. Towel was wornout, room was dirty and wornout, air-con not cool enough, blanket was like dirty...and my body was itching all night long...and we took...

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Helpful?
Thank KenYap55
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear KenYap55, We regret to hear about your bad experience at the hotel and would like to get further information on your stay by emailing us at central@serimalaysia.com.my. We will share this issue with the hotel’s management. Your feedback is appreciated and will help us to improve our ability to serve you better. We hope you will be giving us...

Reviewed 7 July 2015

Came here for 1 night. The intention is to get some songket from Pasar Payang. Was very very very surprised at how close the hotel is to PP. It's really2 close (2 minutes journey by car). Upon entering the room, decided to just throw away all my luggage's, turned on the air con and sunk myself on the bed (its...

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Helpful?
1Thank Zhafri Z
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Zhafri Z, We greatly appreciate you for sharing your wonderful experience with us and value our customer interaction as we are constantly looking for ways we can better serve our guests. We cannot wait to have you come back soon. Thank you. Sincerely, Rangkaian Hotel Seri Malaysia

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Seri Malaysia Hotel Kuala Terengganu

Address: Lot 1640, Hotel Seri Malaysia Jalan Hiliran, Kuala Terengganu 20100, Malaysia
Region: Malaysia > Terengganu > Kuala Terengganu
Price Range: €27 - €37 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seri Malaysia Hotel Kuala Terengganu 3*
Number of rooms: 138
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Questions & Answers

Here's what travellers have asked, with answers from Seri Malaysia Hotel Kuala Terengganu staff and other travellers.
4 questions
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Kuala Terengganu, Malaysia
Kuala Lumpur, Malaysia
Miri, Malaysia
over a year ago

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Questions? Get answers from Seri Malaysia Hotel Kuala Terengganu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if you can!”
markbelle, 27 Oct 2016 | Read review
“Room with the river view is a bonus”
iquB, 15 Sep 2016 | Read review
“No Comments”
VinceYeoh, 2 Jun 2016 | Read review
“ask for room facing the river as the sunset was awesome!”
LizzaHademi, 19 Apr 2016 | Read review
“Choose the rooms overlooking the sea. It helps to alleviate the room.”
h2kim_11, 10 Nov 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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