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Dorsett Grand Subang

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748 Reviews from our TripAdvisor Community

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Showing 707: English reviews
George Town, Malaysia
Reviewed 2 days ago NEW

I stayed here for 2 nights with my family (consisting of two toddlers) over the Christmas weekend. We had a good first impression of the hotel from the time of our arrival itself, whereby the concierge helped us to unload our things from our car at the porch, and then the bellboy even offered a cot for our room FOC....

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Helpful?
Thank ekeat79
Ipoh
Reviewed 2 days ago NEW

The room was fine although the shower drain was slow to let the water out hence there was slight "flooding" in the shower stall which subsided after a few minutes. Amenities were good. The gym and the pool are great. Breakfast can be improved as there was not much of a variety.

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Thank Dave S
Singapore, Singapore
Reviewed 4 days ago NEW

Hotel staff were polite and friendly. This hotel has shuttle buses to major shopping centres such as Subang Parade and Sunway Pyramid which is a major plus point. Rooms were clean and housekeeping was prompt. There was a good variety for their breakfast spread. I'll def head back here if I need to make a trip to Subang.

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Helpful?
Thank Nithya N
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Nithya N Thank you for your feedback. We are delighted we were able to make a good impression and that you had a pleasant stay with us. We certainly look forward to welcoming you back to our hotel soon. Warm regards Hugo Gerritsen Area General Manager

Reviewed 5 days ago NEW

Been staying here half the time during the visit to the local area. The bedroom was alright and comfortable, however bathroom needs improvement. Its a old hotel and i guess its time to do some touch up.

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Helpful?
Thank Tan W
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Tan W, Thank you for your review. We are glad that you had a comfortable stay with us. With regards to your comment on the bathroom, please be informed that we are currently doing some refurbishment works to our rooms. Thank you for your patronage and we look forward to welcoming you again. Warm regards, Hugo Gerritsen Area General...

Ipoh, Malaysia
Reviewed 1 week ago

Had pleasant stay at Grand Dorset. Surely will come again, it is because the ambiance of the hotel is elegant and the rooms are cozy and clean. But i'm very disappointed with the food. Because i had dinner on last December, the next day i had terrible food poisoning.

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Helpful?
Thank nur shahira I
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Nur Shahira Thank you for your feedback and patronage. We are happy that you had an enjoyable stay with us. However, I am most concerned to read of your feedback with regards to the food served at the hotel. Please be assured that we take your feedback seriously and have addressed this with our Food & Beverage department to...

Perth, Australia
Reviewed 1 week ago

Stayed during Christmas while visiting a relative. The rooms are quite large and clean. Housekeeping very efficient - they were in the room early with sheets changed daily. Bottled water was available in the rooms and complimentary. The breakfast was mainly with local food but adequate with cereals and bread variety. Check in and check out was also efficient.

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Helpful?
Thank glau888
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear glau888, Thank you for your feedback. I am pleased to hear that you had a pleasant stay with us. Everyday here at the Dorsett Grand Subang, all of us strive to make sure that we look after our guests well and to know that our actions are appreciated is the highest form of motivation. Thank you again! I certainly...

Kota Kinabalu, Malaysia
Reviewed 1 week ago

I have tried both the old and new wings. Overall its still an Old hotel and needs improvement. The old wing is really old and only deserves max 3 star out of 5. Old plus tear down curtains, the carpet are folded at many areas. Fairly small toilet. The new wing is not bad max deserve 4.5 star out of...

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Helpful?
Thank johnsingh1707
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear johnsingh1707, Thank you for taking the time to write us a review. We are happy that you had a pleasant stay with us. It is also always encouraging when our guests acknowledge the good work of our associates. We agree that improvements can always be made, therefore we would like to highlight that our hotel is constantly upgrading our...

Reviewed 1 week ago via mobile

had to book this last minute at beginning of the year. no problems with booking rates were really good and the included breakfast was excellent with good variety. the room i booked had good views was cleaned daily and the facilities were good. the wifi was excellent and really fast! the shower strength was excellent and very strong. only one...

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Thank Andy O
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Andy O, Thank you for feedback. We are delighted that you had a pleasant stay here at Dorsett Grand Subang. With regards to your comment on the drainage system, the matter has been highlighted to the housekeeping team. Thank you for alerting us as we strive to ensure that we make the necessary changes to ensure our service excellence...

Jakarta, Indonesia
Reviewed 1 week ago

good service, comfort place, nice staff, excelent hotel, competitive rates , i hope i can go there again next new year, i hope there is a travel guidance for foreign customer, so we dont confused for visiting malaysia

Review collected in partnership with this hotel
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Thank yosi_dephub
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear yosi_dephub, Thank you for your excellent review. We are delighted that you have enjoyed your stay and that our associates were attentive to your needs. We aspire to provide all our guest the best in service, facilities and hospitality. It has been truly a pleasure serving you and hope to welcome you back soon! Thank you for your loyalty....

Singapore, Singapore
Reviewed 1 week ago

We celebrate our X'mas in this hotel with our young kids and parents. We all like the room, as it is spacious, quiet and clean. Water pressure for the shower room is fantastic, and they provide we need in the room. For the breakfast is quite disappointed, as the staff did not replenish the food items even we inform them...

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Thank ghng2017
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear ghng2017, Thank you for the feedback. We are glad that you and your family had a comfortable stay here at Dorsett Grand Subang. However, we are disappointed that we weren't able to meet your expectations at breakfast. Your input, and the comments from all of our guests are vitally important to us as we strive to create the best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more   less 

Additional Information about Dorsett Grand Subang

Address: Jalan SS12/1, Subang Jaya 47500, Malaysia
Region: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range: €54 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Grand Subang 4.5*
Number of rooms: 478
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Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Grand Subang staff and other travellers.
4 questions
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Questions? Get answers from Dorsett Grand Subang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Improve the shower drain outlet”
 of 5 bubbles B2604EHdaves, 17 Jan 2017 | Read review
“Please ensure that your mini fridge is cold. upon check in, the fridge was not on. drinks in the fridge was not cold at all.”
 of 5 bubbles estrel_iflix, 28 Dec 2016 | Read review
“We was staying at the club room at 17floor. Me and my family really like the amenities in the bathroom!”
 of 5 bubbles , 28 Dec 2016 | Read review
“Room number 1781 n 1681 is really nice view for whole kl”
 of 5 bubbles , 22 Dec 2016 | Read review
“Deluxe room for big family”
 of 5 bubbles eein0912, 13 Dec 2016 | Read review
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