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Dorsett Grand Subang

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Dorsett Grand Subang
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787 Reviews from our TripAdvisor Community

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Showing 742: English reviews
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Subang Jaya, Malaysia
Reviewed 2 days ago NEW

This hotel is very close to Subang Parade and Empire. The room is really nice and i love the Hi- Tea and dinner. I give this hotel a 5 star! If you are looking a hotel in Subang Jaya this is one of the hotel that you should consider.

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Helpful?
Thank HeetyWafa
Reviewed 3 weeks ago via mobile

Excellent. Actually it was in the package of makemytrip.com. It was a nice experience staying in that hotel. The most important thing is that the price is within the budget. Travellers should try staying in that hotel. The behavior and hospitality they provided us was nice. It is situated in a very good location. I will give 5 star for...

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Helpful?
Thank Kaushik N
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Kaushik N, thank you for your positive review. We are delighted that you enjoyed your stay with us and that the hospitality from our associates, hotel cleanliness and breakfast served had impressed you. Thank you for your patronage and we certainly look forward to being of service to you again. Warm regards, Hugo Gerritsen, Area General Manager

Ipoh, Malaysia
Reviewed 3 weeks ago

Dorsett Grand Subang is a great place to stay for all occasion. Good, clean room. Soothing and relax ambience. Great facilities for all needs. The staff are professional and courteous at all times. Everything you expect from a good hotel. Dorsett Subang exceeds your expectations.

Review collected in partnership with this hotel
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Helpful?
Thank RosliBaharom
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear RosliBaharom, thank you for your excellent review. We are delighted that you have enjoyed your stay with us and were pleased with the room, ambience, hotel facilities and the hospitality of our associates. Everyday here at the Dorsett Grand Subang, all of us strive to make sure that we look after our guests well and to know that our...

Kaohsiung
Reviewed 4 weeks ago

Room is clean and quiet, but doesn't provide tooth brush/paste and shaving set etc. So traveller may need to prepare razor by himself. Breakfast dishes have vavious taste. But nearby no place to go in night time after work, this is not so good.

Review collected in partnership with this hotel
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Thank chenghsien2017
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear chenghsien2017, thank you for your feedback following your recent stay with us. We are glad to know that you were impressed with the room and breakfast served. However, we regret to learn that the bathroom amenities you mentioned were not available during your stay. Please be assured that we will address this issue with our Housekeeping department to ensure...

Perth, Australia
Reviewed 4 weeks ago

I had a short 1 night stop over in KL and I was trying to decide whether to stay in kl city or closer to the airport. I was looking at the Shangri la in kl city as I am a jade member there but in comparison to the Grand Dorsett the club rooms offered there were such better value...

Review collected in partnership with this hotel
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Helpful?
Thank captaincs50
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear captaincs50, thank you very much for the positive review following your recent stay at our hotel. We are pleased to hear that you had a pleasant stay with us and were impressed with the great value and friendliness of our staff. All of us here strive to ensure that we look after our guests well and to know that...

Petaling Jaya, Malaysia
Reviewed 4 weeks ago

I have to take valet services instead of complimentary parking. Other than that everything was excellence including the live band also swimming pool area. Friendly environment and great hospitality of staff

Review collected in partnership with this hotel
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Thank Hamsya
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Hamsya, thank you for your positive review. We are happy that you had an enjoyable stay with us and were impressed by the hospitality provided by our associates, the live band and pool facilities. We thank you for your patronage and certainly look forward to welcoming you back again soon. Warm regards, Hugo Gerritsen, Area General Manager

Copenhagen, Denmark
Reviewed 4 weeks ago

nice breakfast and rooms. The WiFi is very unstable and if using laundry-service, deliver it yourself, otherwise don't exect to get it picked up before closing time. for dinner go to Uncle Lee across the street for a quick meal or go to Asia Cafe 10 min walk from hotel, there is a lot of good eating places.

Review collected in partnership with this hotel
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Helpful?
Thank 83kristiann
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear 83kristiann, thank you for your feedback. We are glad you enjoyed the breakfast and room. However it is unfortunate that you had encountered some issues with the wifi and laundry services. Our IT Manager and Executive Housekeeper have been informed to immediately look into these issues. Thank you for your patronage and we look forward to welcoming you back...

Preston, United Kingdom
Reviewed 4 weeks ago

I stayed here for 2 nights on business in February 2017, a Club room with the use of the premier lounge is well worth considering. The concierge service was very helpful in terms of arranging transport. In particular I would like to thank Murugan, who was a lobby doorman,he was very helpful kind and considerate and a perfect Hotel ambassador.

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Helpful?
Thank paul h
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear paul h, thank you very much for your wonderful review following your recent stay with us. We are glad to know that you enjoyed our Club room and Premier Lounge facilities and the services extended by our Concierge team. We will certainly share your compliments with Murugan and the rest of the team which I am sure they will...

Sarikei, Malaysia
Reviewed 5 weeks ago

Left my notebook during checkout, staff service helped to keep until collection. Even though i only contacted the frontdesk after 3 days check out, the service was outstanding. Stayed in the newly refurbished room - only issue was TV poor AV signal causing noisy visual & audio. Thank you very much!

Review collected in partnership with this hotel
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Helpful?
Thank Julian J
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Julian J, thank you for your positive feedback. We are happy that you had an enjoyable stay with us and were impressed by our hospitality and service. We have noted your comment on the poor TV signal and will have this addressed immediately. We thank you for your patronage and certainly look forward to serving you again Warm regards,...

ipoh
Reviewed 5 weeks ago

The rooms were nice and clean. The bed was comfortable. The staff at the reception were efficient and fast. Only the parking validation attendant at the counter was a little unfriendly. I enjoyed the breakfast very much.

Review collected in partnership with this hotel
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Thank harpreet k
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear harpreet k, thank you for your review. We are glad to know that you had an enjoyable stay with us. We aspire to provide all our guests the best in service, facilities and hospitality. We have noted your comment regarding the parking validation attendant and will address this issue so that it does not occur again. Thank you for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more   less 

Additional Information about Dorsett Grand Subang

Address: Jalan Ss 12/1, Subang Jaya 47500, Malaysia
Region: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range: €51 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Grand Subang 4.5*
Number of rooms: 478
Reservation Options:
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Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Grand Subang staff and other travellers.
4 questions
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Questions? Get answers from Dorsett Grand Subang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a rear facing room overlooking the lake”
 of 5 bubbles 803paulh, 26 Feb 2017 | Read review
“Could do with thorough cleaning of the carpets, better cleaning of the rooms will be good. ”
 of 5 bubbles johnlW3784SO, 22 Feb 2017 | Read review
“no comments.”
 of 5 bubbles Cassandra_Lai33, 15 Feb 2017 | Read review
“Get a room with a view of the lake.”
 of 5 bubbles LimTL, 8 Feb 2017 | Read review
“best hotels and great family home”
 of 5 bubbles , 6 Feb 2017 | Read review
5 of 5