We received "mind blowing " service from the staff and management. Had a welcome feeling at arrival, welcomed by a lovely vibe as we entered the hotel. Our room was well situated and the breakfast was divine. Breakfast was included in the price. What a bargain!! We will definitely come again.
Smooth check in process. Friendly and warm staff especially the guard. Room was spacious, bed and pillow was comfortable. Clean kitchen with big fridge and microvawe. The food was superb, experienced it during iftar buffet this year. Kids very enjoyed the pool and playground. Felt like 5star resort because it was surrounded with coconut trees and very windy environment eventhough the location just in the middle of Shah Alam city. Multiple stays in here but will surely repeat it again even my house is also situated in Shah Alam. Already bought another staycation voucher. Looking forward to enjoy another vacation and sweet escape in here. #my2ndhome😊
Everything was perfect at start, love the rooms.. but I am so disappointed with SOPs in the swimming pool, counter boy said 1 family can only be there for 1 hour & limit to 40pax only so I booked my slot & out within the given time frame.. and book another session in the evening as they don't allow to book continuously due to weekends but what I saw today there are families booked continuously for 3 hours & it is more than 40 people in the area.. Yes people might upset because can't go in if the slot is full but your side have to do something.. this is about new norm we talking about..
Best hotel ever in Shah Alam!!! Very comforting, peaceful, modern and easy access. The strength of this hotel is their staff, right from the front desk, FnB and other staff, all the way up to their managers… are superb! Friendly! Accommodative! Be sure to visit their mini zoo on the roof top! It’s truly a highlight of this hotel and kids love it!! The price of this hotel is very affordable and contain privacy as well. Swimming pool is awesome! Along with kids playing area adjacent to the pool!! I enjoy every moment in this hotel and suites.
3 days 2 night best experiance..Fun and good service...shahrul was friendly to the kids..the room was very comform.. i like the pool most...overall satisfied..InsyaAllah will come again..just the food can be upgrade I think..
kids club one of the great facilities provided for hotel guests. should continue ... kids club employee Mohd Amin is very friendly kids and customer friendly. Thank you very much. Facilities sangat bagus cuma dari segi kedudukan kids club terpencil dan agak tertutup dari segi pandangan umum dan promosi tentang kids club oleh pihak hotel tidak diwar war kan. Keseluruhan terbaikk...
Shahrul makes a good friend for my kids..twice came here..my kiddos love to play with provided instruments and toys..ambient place and iternary..all toys here sanitized frequently to ensure any harmful disease during covid19 days.
Always book acapella hotel since 2012 if i have business matter in shah alam. With new kids club, my children enjoyable the set up & the activities provide. Friendly staff & pleasant environment. Just my suggestion please upgrade cleaning floor in the room maybe after PKP the room didnt use. Overall i give 96% to this awesome hotel. Always be my 1st choice 💟 -Amirah Ipoh-
We checked in here from 11th until 13th September 2020 for the Bengkel Pembangunan Produk and Modul hosted by Institut Integriti Malaysia. It was a memorable stay because it of the excellent service and hospitality! Nice stay! Definitely will repeat! Highly recommended!!!
Very nice place to stay. Kids were occupied with activities - pool, kid's club and playground. The suite is very comfortable, large and clean. We really enjoyed our stay here. Definitely will come back again.