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Empress Hotel Sepang

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1 room 2 adults 0 children
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Empress Hotel Sepang
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313 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Reviewed 13 February 2017

Room are clean. Located near shop lots, thus easy to buy food and other necessary things. Good overnight stay. Nice view from the rooftop pool. Unfortunately no iron in the room, need to go outside to use the iron

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Helpful?
Thank Amy Nur Diyana M
Kunming, China
Reviewed 11 February 2017

This hotel is clean with large rooms but showing signs of wear, like well-worn/stained carpeting and older bathroom fixtures. The hotel is in a quiet area. Our room overlooked green hills and a small lane with some shops. There is a free airport shuttle going to both KLIA and KLIA2, making it fairly convenient if you need to be near...

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3Thank travelej
Zhuhai, China
Reviewed 8 February 2017

I stay here very often for work and this hotel is good for a few nights. Rooms are big, clean and relatively quiet. Only problem is that it's always freezing cold because of the AC (which you cannot turn off). Every time we stay there, I get sick people on my team because of it. Breakfast is fine. The staff...

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Thank Emilie A
Wiltshire, United Kingdom
Reviewed 26 January 2017

We found this hotel just right. We stayed overnight and it was fine. Nice restaurants nearby. My teenagers loved going around the area. Beds were comfortable and cleanliness of the room was acceptable.

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Thank jethan18
Reviewed 20 January 2017

A hotel which in our opinion cannot manage international travelers as we found it extremely difficult to communicate in English the Global accepted Language, however those who were which was few and far between were extremely helpful. The rooms were adequate however age was not considered in room allocation. As Senior citizens we expected to be on the lower floors...

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Thank Dr. Nizam M
london, england
Reviewed 18 January 2017

We were put here for a night after Malaysian Airways over booked our flight. My wife refused to get in the bed and neither of us had a shower as the bathroom looked disgusting. The breakfast buffet was also horrible and both of us decided that safety was better than eating. Even the coffee was like burnt brown water. Don't...

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1Thank elstja
Reviewed 30 December 2016

Was booked into this Hotel for an overnight lay over between flights from UK to Aus in November. Should have read and taken heed of all the bad reviews None were wrong. Worst hotel I have ever encountered in my travels and the location is run down and looks like back street very untidy and rundown area The staff were...

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1Thank BrianandValerie
Sepang, Malaysia
Reviewed 9 December 2016

Horrendous hotel ! cockroaches running riot in my room and bathroom. no cold water and hot water is scalding hot. room smells of damp and drains. very basic not even a waste bin in room. only 1 plug in my room and that was cracked exposing metal. door frame rotted away. staff knocking the door early to ask to make...

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1Thank minta18
Gentofte Municipality, Denmark
Reviewed 24 November 2016 via mobile

We stayed there for one night because of a transit in Kuala Lumpur, it is close to the AirPort and just around the hotel you can find small restaurants, KFC, supermarket and so on. The hotel has a shuttle bus to the airport starting early in the morning. Great beds, TV and hot water!

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Thank Julieschmidt
Bandar Seri Begawan, Brunei Darussalam
Reviewed 21 November 2016

We stayed here for the Moto Gp with a toddler. We were given the wrong room and the check in process was a bit chaotic to say the least. The cleanliness of the whole hotel is lacking, and all you can smell is cigarette smoke. But it did the job. The beds were comfy and the breakfast was reasonable. For...

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Thank ToniJB

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Conference Facilities

Additional Information about Empress Hotel Sepang

Address: 88 Jalan ST 1C/7 Medan, Sepang 43900, Malaysia
Region: Malaysia > Selangor > Sepang District > Sepang
Price Range: €27 - €48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel Sepang 3*
Number of rooms: 324
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Also Known As:
Sepang Empress Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Empress Hotel Sepang staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Difficulty in advising as I am totally saddened by our experience”
 of 5 bubbles drnizamm, 19 Jan 2017 | Read review
“Just don't go there. Go somewhere else.”
 of 5 bubbles elstja, 17 Jan 2017 | Read review
“No good rooms”
 of 5 bubbles BrianandValerie, 30 Dec 2016 | Read review
“There is a little shop round the corner were you can buy some good snacks and also pot noodles.”
 of 5 bubbles ToniJB, 21 Nov 2016 | Read review
“Don't book!!!”
 of 5 bubbles Ozmovers, 8 Sep 2016 | Read review
5 of 5