We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunway Pyramid Hotel

Save
Share
Traveller (641)
Room & Suite (366)
Storyboard
Overview
Hotel website
E-mail hotel
Persiaran Lagoon Bandar Sunway, Petaling Jaya 47500 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Sunway Pyramid Hotel
Special Offer: Family Fun - Save 15%
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (1,610)
Filter reviews
1,523 results
Traveller rating
410
595
322
103
93
Traveller type
Time of year
LanguageEnglish
More languages
410
595
322
103
93
Show reviews that mention
All reviewsshopping mallsunway pyramidtheme parkwater parkfood courtunder one roofbooked roomsan extra bedice skatingswimming poolconnecting roomsbreakfast buffeteasy accesshotel roombusiness trippleasant staykuala lumpur
FilterEnglish
Updating list...
1 - 5 of 1,523 reviews
Reviewed yesterday

lift got problem.. very dangerous.. get shock and almost heart attack.. happend three times.. firstly from second floor drop to lobby then from six floor drop to second floor lst but not least from fifth floor drop to second floor. last and finally reach my...More

Review collected in partnership with this hotel
Thank Frank9889
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded yesterday

Dear Frank9889 Thank you for your recent stay and review of Sunway Pyramid Hotel and for highlighting the issue. If time permits, please drop me an email at rogerm@sunwayhotels.com; allowing us to personally apologise for the experience and investigate further what transpired. We look forward...More

Hotel's Favourite
Reviewed 16 December 2017

Location, Convenience, Software & Hardware.....everything deserves a 5. Rooms are very spacious and clean, staff are very professional and helpful and it is within a stone's throw to the shopping malls and also to the Sunway Lagoon Water Park. Check in and check out process...More

5  Thank Concierge3725
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 17 December 2017

Dear Concierge3725 Thank you for your recent stay and review of Sunway Pyramid Hotel. We're pleased that you were able to enjoy the many facilities, amenities and services. We will certainly extend your compliments to the team. The hotel's direct connection to the mall and...More

Reviewed yesterday

The check in experience was superb and the view was unbelievable. The Sunway Lagoon Theme Park View Room will gonna be my one and only choice after this whenever i bring my family there. The bar and lounge was too good as you can relax...More

Review collected in partnership with this hotel
Thank G R Danish K
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded yesterday

Dear G R Danish K Thank you for your recent stay and review of Sunway Pyramid Hotel. Hotel guests enjoy breakfast service at Fuzion, which is located next to the swimming pool at Sunway Resort Hotel & Spa. Its is a short walk and/or escalator...More

Reviewed yesterday

noting to say just very good and will come back again, I can like spend the week there if I can for sure as surrounding have many activities to do so we can have fun shopping mall, water park nice foodMore

Thank shipchap4
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded yesterday

Dear shipchap4 Thank you for your recent stay and review of Sunway Pyramid Hotel. We will certainly share your compliments with the team - they will be delighted. The hotel's direct connection to the mall and theme park definitely provide the convenience to all our...More

Reviewed 2 days ago

Overall are very clean and comfortable for stay. Buffet breakfast is very nice and many choices. I will come back again next time. I'm only not very satisfied are soap, bath gel, shampoo and conditioner in the room.More

Review collected in partnership with this hotel
Thank YvonneLow11
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 2 days ago

Dear YvonneLow11 Thank you for your recent stay and review of Sunway Pyramid Hotel. Hotel guests enjoy breakfast service at Fuzion, which is located next to the swimming pool at Sunway Resort Hotel & Spa. Its is a short walk and/or escalator ride from Sunway...More

View more reviews
About
Description
The newly renovated Sunway Pyramid Hotel features 564 Deluxe guestrooms and suites, incorporating new category of family rooms and suites. Guests staying at Sunway Pyramid Hotel have direct access to the leisure ...More facilities available at Sunway Resort Hotel & Spa, which includes the free-form landscape swimming pool and the fitness centre. Strategically located in a bustling suburb of Kuala Lumpur, the Sunway Pyramid Hotel is 35 minutes from Kuala Lumpur International Airport and 25 minutes from the city centre. The hotel forms part of the iconic integrated development Sunway City, a multi-award winning destination that offers a cluster of three (3) hotels with a total of 1,433 guestrooms, suites and pool villas, a theme park and shopping mall. Sunway Pyramid Hotel also features 21 purpose-built family rooms and suites, designed to accommodate an increase in family and leisure travelers to Sunway City. The Family Room is suitable for those travelling with young children for its vibrant interiors and a bunk bed. Whereas the new Family Suite, are amongst the Hotel’s largest rooms offering comfortable spaces, with added extras like two (2) bathrooms, a mini refrigerator, a microwave and bedding options for up to six (6) persons. Guests staying at Sunway Pyramid Hotel will be spoilt for choice when it comes to the extensive food and beverage available in the hotel and choices which are just steps away. At Sunway Pyramid Hotel, located at the hotel’s lobby level is Taste Enclave offering an exciting culinary landscape of 11 specially-selected food eateries and three mini restaurants. For those on-the-go or looking for a quick bite, Kaffeinate is located at the hotel’s main lobby, serves freshly brewed gourmet coffees, specialty teas and a range of light snacks. Alternatively, venture into Sunway Pyramid shopping mall for over 170 food and beverage choices. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Spa
,
Luxury
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
564
Price range
US$70 - US$133 (Based on Average Rates for a Standard Room)
Formerly known as
Sunway Pyramid Hotel East
Also Known As
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
,
Pyramid Hotel At Sunway Lagoon
Location
Malaysia > Selangor > Petaling District > Petaling Jaya
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
564
Price range
US$70 - US$133 (Based on Average Rates for a Standard Room)
Formerly known as
Sunway Pyramid Hotel East
Also Known As
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
,
Pyramid Hotel At Sunway Lagoon
Location
Malaysia > Selangor > Petaling District > Petaling Jaya
Photos
Traveller (641)
Room & Suite (366)
Dining (74)
Pool & Beach (71)
Amenities (93)
Family and Play Areas (7)
Business Centre & Event Rooms (4)
Nearby
Nearby HotelsSee all 51 hotels in Petaling Jaya
Resort Suites Hotel at Bandar Sunway
55 reviews
.02 km away
Mixx Hotel
27 reviews
.05 km away
GM Hotel
11 reviews
.09 km away
Sunway Resort Hotel & Spa
2,411 reviews
.12 km away
Nearby RestaurantsSee all 1,725 restaurants in Petaling Jaya
Ole Ole Bali Balinese Specialties
88 reviews
.29 km away
Busaba Thai
63 reviews
.13 km away
Brotzeit
58 reviews
.18 km away
Thai Thai, Sunway Pyramid
95 reviews
.31 km away
Nearby AttractionsSee all 138 attractions in Petaling Jaya
Sunway Pyramid Shopping Mall
964 reviews
.20 km away
Sunway Lagoon
2,968 reviews
.34 km away
Karabuning Boutique Spa
5 reviews
.25 km away
Adagio Wellbeing Spa
5 reviews
.13 km away
Questions & Answers
Ask a question
Joan L
11 August 2018|
AnswerShow all 2 answers
Response from ese007 | Reviewed this property |
Yes, there was available.
0
Votes
Pigletpam
31 May 2018|
AnswerShow all 3 answers
Response from SRHS_Front_Office | Property representative |
Hi Pigletpam, yes we do have connecting room. Please contact us at +603 7492 8000 to share with us your booking confirmation and special request. Hope to see you soon! Thank you.
0
Votes
mohd ma'ruf r
29 March 2018|
Answer
Response from Lightness L | Reviewed this property |
No, unless you prebook with the hotel. It is because there are so many choices of food in the shopping centre adjacent to the hotel
1
Vote
Room Tips
"Go for park view rooms for best views"
Read review
"Can ask for higher level or the side where is facing the Sunway Lagoon!"
Read review
"Love the mini bar"
Read review
"In general, service is good"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing