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Eastin Hotel Kuala Lumpur

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Eastin Hotel Kuala Lumpur
Eastin Hotel Kuala Lumpur
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562 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Reviewed 13 December 2016

Room is overall decent. Took a king sized room, with pantry, walk in wadrobe, living room area, bed and bathroom. Bathroom had standing shower and bath tub, but bathtub wasn't really clean. Overall decent. Worth the priced paid still. Location wise not really good. Cab driver had problems finding the entrance to the place, ended up missing the entrance and...

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Helpful?
Thank Kimberly E
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Kimberly E Thank you for choosing Eastin Hotel Kuala Lumpur and taking the time to tell us about your stay. I have taken note of your comments which will be passed on to the department concerned for immediate action . We hope to welcome you back again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Johor Bahru, Malaysia
Reviewed 13 December 2016

Nice room and quiet. Felt peaceful with not much traffic (may be because of weekend). Friendly staff pointed out a convenience store nearby the hotel building to cut the trouble of driving to look for some food for the stomach as I was check in late.

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Helpful?
Thank ong c
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear ong c Thank you for staying with us and posting a review. We are happy to hear you enjoyed our location . We hope to welcome you back again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Kuala Lumpur, Malaysia
Reviewed 7 December 2016

Stayed for 3D2N during weekends . Loacated at Philleo Damansara and near Pusat Asasi UIAM is my prefer hotel since near to my daughter college university . The hotel is huge with friendly staff . The room is spacious , clean and comfortable . Breakfast and WIFI very good . Love the gym and swimming pool . No much shops/cafe/eating...

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Helpful?
Thank wazaruha
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear wazaruha It is always great to hear such positive feedback regarding our services and facilities. I certainly appreciate your comments as it is an important indicator to know that we are providing the best services to our guests. We look forward to welcoming you back again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Bangkok, Thailand
Reviewed 7 December 2016

This is a hotel with many plus points ...professional Front Desk, very helpful Front Door, nicely sized rooms, comfortable bed, great bathrooms with plenty of amenities, strong wifi signal throughout the premises ....but .. the place was full of SCREAMING PUSHY RUDE CHINESE ! Maybe your General Manager should pay a bit more attention to the Lobby area when the...

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Helpful?
Thank Michael P
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Michael P Thank you for the feedback you have provided. This level of detail is important for us so we know exactly how we can improve future experiences. We sincerely regret any inconveniences you experienced . We do have a separate area which is normally reserved for leisure groups . Unfortunately , on that day there was a spill...

Petaling Jaya, Malaysia
Reviewed 4 December 2016

I stay here because having training in Phileo Damansara. Training center just next to the hotel and within 5 minutes walking distance only. This hotel is full of china tourist. Breakfast of this hotel is good with variety of choices. However, I will not prefer to stay here for vacation because no public transport that can reach to city. They...

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Helpful?
Thank GuunGoh
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear GuunGoh Thank you for having spared time to share your experience on Trip Advisor. It was a pleasure having you stay with us. Public transportation is readily available at the hotel either via the hotel travel desk , or Uber which the Concierge team would be delighted to assist you with bookings. I do hope your travel plans bring...

Kuala Lumpur, Malaysia
Reviewed 30 November 2016 via mobile

It is really a nice stay for these few days, definitely a compliment to Prem Kumar, he has been very helpful and efficient in arranging our rooms. Its not easy nowadays to have such efficient, informative and superb attitude staff. I will definitely recommend this hotel to my friends and I will be back again!

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Helpful?
Thank julie7088
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear julie7088 It was a pleasure having you stay with us recently and we thank you for having taken the time to share your experience with the TripAdvisor community. It is always very encouraging to hear our team was helpful and efficient . Thank you for your positive endorsement and we look forward to welcoming you back soon. Warm Regards...

Chandler, Arizona
Reviewed 29 November 2016

Deluxe room is spacious but that's about it. Bathroom floor is made from marble which made it hazardous when it is wet and you have young child running around. Shower height, size of the tub, mirror are just customise for westerners but not average asian size ladies like me. Counter staff never say a word or even greet me upon...

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Helpful?
Thank Jac L
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Jac L First of all I would like to thank you for giving us the opportunity to know and understand your experiences and perspectives. I am so sorry to hear of the unpleasant incident on check-out . Your comments have been shared with the front desk team to ensure we consistently maintain our quality procedures and service standards. We...

Chennai
Reviewed 13 November 2016 via mobile

Had gone to KL on a business visit this month and was put up in this hotel by my company. The hotel was quite nice and well maintained. Rooms are spacious, clean and well done. Bathroom was also clean. Bed Lenin towels were clean. Breakfast had a good spread and my colleagues said it was good. Service and staff very...

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Helpful?
Thank Sharad K
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Sharad K Thank you for sharing your comments following your stay at the Eastin Hotel Kuala Lumpur. We are delighted you found our services and associates very good . We look forward to welcoming you back the next time your travel plans bring you to Kuala Lumpur. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur .

Reviewed 9 November 2016

Stayed for 4 nights recently for business. There was nothing much around the hotel, so not an ideal location for family holiday. The staff was courteous and efficient, the room was spacious with modern feel although the safe box was broken thus useless. The selection for morning breakfast was abundant (dear kitchen staff, please do NOT store your honey on...

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Helpful?
Thank Luke S
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Luke S Thank you for your feedback .I certainly appreciate your endorsement that we are a "top class service business hotel". Your comments will be reviewed with the departments concerned to be looked into immediately . We look forward to welcoming you back to the Eastin Hotel Kuala Lumpur soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala...

Melbourne, Australia
Reviewed 5 November 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank Stephanie L
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 

Additional Information about Eastin Hotel Kuala Lumpur

Address: 13 Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: €53 - €72 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eastin Hotel Kuala Lumpur 4.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Agoda, Asiatravel.com Holdings and Fastbooking so you can book your Eastin Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya
Hotel Style:
#3 Best Value Hotel in Petaling Jaya
#3 Business Hotel in Petaling Jaya
#5 Luxury Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Kuala Lumpur staff and other travellers.
6 questions
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Questions? Get answers from Eastin Hotel Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiter, since had been in this hotel before”
 of 5 bubbles Lito_Matados, 13 Feb 2017 | Read review
“Spacious room”
 of 5 bubbles 190kimberlye, 13 Dec 2016 | Read review
“Suite room big and felt comfortable”
 of 5 bubbles ongc312, 12 Dec 2016 | Read review
“choose facing to jungle ... nice sunrise”
 of 5 bubbles wazaruha, 7 Dec 2016 | Read review
“Go somewhere else”
 of 5 bubbles 366jacl, 29 Nov 2016 | Read review
5 of 5