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2A, Jalan SS21/37 Damansara Utama, Petaling Jaya 47400 Malaysia
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US$78
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Free cancellation until 03/06/22
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (250)
Room & Suite (51)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 02/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Somerset Damansara Uptown Petaling Jaya
Updated 02/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 89 in Petaling Jaya
Location
Cleanliness
Service
Value
Somerset Damansara Uptown Petaling Jaya is located in the fast-developing Damansara area in Petaling Jaya – a prime commercial district and a popular residential area for both locals and expatriates. Linked to the Starling shopping mall, it is the perfect home away from home for business partners, travellers, executives and families.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast buffet
Complimentary Instant Coffee
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Dining area
Housekeeping
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Malay
357Reviews10Q+A44Room tips
Traveller rating
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Most Recent
Pranjali Salgia wrote a review Apr 2022
2 contributions
I was sleeping in the room, and suddenly the sound system started at 2.30am in the morning. The remote was placed at the table so there's no chance of me hitting the switch on button by mistake. I switch it off, but after 5 mins, it started again out of nowhere. It was so scary, i rushed to the reception at 2.45 in morning to look for help. Also, i asked them if someone visit my room daily to do cleaning in my absence, they didi had any proper records to check this. This was very scary for me to see the sound bar getting started out of nowhere by its own. I couldn't sleep that full night and the next day I was forced to change the room. I had to pack all my bags, wrap up my kitchenette and shift to another room. Very scary and pathetic experience with my stay and I don't recommend it at all. Thanks.
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Date of stay: April 2022Trip type: Travelled
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Response from Somerset Damansara, Guest Services / Front Office at Somerset Damansara Uptown Petaling Jaya
Responded 5 weeks ago
Dear Pranju_16, Thank you for your review. We sincerely regret that you did not enjoy your stay with us. Please allow us to clarify that our sound bar system may have possibly connected to another's guest bluetooth. However, thank you for your valued feedback, allowing us the opportunity to address your concern. We do hope you will give us another opportunity to change the impression you have of us. Once again, thank you for your valued patronage. We look forward to welcoming you back soon for a further improved stay experience. Warmest Regards, Li Wen HO Snr. Operations Executive
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Hannah C wrote a review Feb 2022
4 contributions
This was the second time we stayed at this hotel. We usually stay at least 3 nights. The biggest issue with this hotel is cleanliness and housekeeping. The room is quite dusty, especially the ceiling fan. There is no housekeeping at all for our room throughout the stay despite numerous calls have been made. End up we called front desk to get us towel at least. Although they said housekeeping is from 9am to 5pm, I just couldn't figure out how they could miss our room. If they missed out on the first day, they should at least schedule the housekeeping early on the second day. No choice, we got to place the garbage outside our room, i guess it happened to others guests as well. Anyway, when we check out we complaint about the issue again, they admitted that they were short handed. I hope they could resolve this issue soon and train the housekeeping staffs well. Although there was daily housekeeping during my last visit, the staff did not do a thorough clean.
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Date of stay: February 2022Trip type: Travelled
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Response from Somerset Damansara, Guest Services / Front Office at Somerset Damansara Uptown Petaling Jaya
Responded 17 Feb 2022
Dear HannahcM6354QF, Thank you for taking your time to review us at Tripadvisor. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We have noted your observations for improvements to the housekeeping service standards and consistency levels. Please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as it may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Li Wen HO Snr. Operations Executive
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jetles wrote a review Jan 2022
KL7 contributions
Good location. Low service standard & cleanliness. Feel like staying in 2-3 stars hotel. As platinum member, no welcome gift/ drink offer. Very far different compare with others brand elite members. A lot need to be improved.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Somerset Damansara, Guest Services / Front Office at Somerset Damansara Uptown Petaling Jaya
Responded 9 Jan 2022
Dear Jetles, Thank you for taking your time to review us at Tripadvisor. I noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, I offer you my deepest apologies for having failed to give you the service all our residents expect. Since we are constantly looking at ways to improve our services, following your feedback, I will focus my efforts to seek improvements in these areas. We do hope you will give us another opportunity to change the impression you have of us. Once again, thank you for your valued feedback. From all of us at Somerset Damansara Uptown Petaling Jaya, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Li Wen HO Snr. Operations Executive
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Ez Liiva wrote a review Sep 2021
Petaling Jaya, Malaysia46 contributions20 helpful votes
My birthday was on the 11th #neverforget. I didn't ask if my friends told the reception it was for a birthday because there were no complimentary cake. My friends booked a few rooms. My family had the 1 bedroom apartment. The toilet is huge, no tub, 2 towels, 1 hair towel, no face towel. The kitchenette is fully stocked with a full size fridge. They didn't really check their amenities so I didn't get bedroom slippers, bathrobes & pen. This is small matters but if they're not alert to this god knows what else they miss. Pool is by reservation as usual, because of Covid. which is great. You get the keycard from the reception. My kids gets the 7am slot which is fine but there was only 1 unused towels beside a pile of used towels. Breakfast will be sent to the room as per accordance to Covid SOP. They have a fixed menu. We had 2 sets of fried mee and guava juice. I will continue my review for the 2nd weekend in another post.
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Date of stay: September 2021Trip type: Travelled
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Response from Somerset Damansara, Guest Services / Front Office at Somerset Damansara Uptown Petaling Jaya
Responded 3 Oct 2021
Dear EzLiiva, Thank you for taking the time to share your feedback, allowing us the opportunity to address your concerns. We have noted your observations and recommendations for improvements to the highlighted areas of concerns. Please be assured that we have shared these with our respective team members and our breakfast service provider. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued feedback and we look forward to welcoming you again to have another opportunity to serve you better. Yours Sincerely, Adrianne Loh Asst. Residence Manager
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keng wah w wrote a review Aug 2021
Sri Kembangan, Malaysia154 contributions44 helpful votes
+1
The only downside is a bit dusty.... Might be been some times no occupancy using the room... Check in was fast, takes them only <10 min. Room view scenery was fabulous. Reception counter (Front Desk) is....A bit small. Very clean along the walkway, lift,
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Date of stay: August 2021Trip type: Travelled
1 Helpful vote
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Response from Somerset Damansara, Guest Services / Front Office at Somerset Damansara Uptown Petaling Jaya
Responded 1 Sep 2021
Dear KengWahw2019, Thank you for taking the time to share your feedback, allowing us the opportunity to address your concerns. We have noted your observations and recommendations for improvements to the highlighted areas of concerns. Please be assured that we have shared these with our respective team members. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued feedback and we look forward to welcoming you again to have another opportunity to serve you better. Yours Sincerely, Adrianne Loh Asst. Residence Manager
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poylingchin wrote a review Jan 2021
Subang Jaya, Malaysia2 contributions1 helpful vote
I like this place and will highly recommend it. Spacious, clean and good location. The kitchen is equipped with utensils, cutleries, pots and pans. I could just walk down to Starling Mall for convenient dining and groceries shopping.
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Review collected in partnership with this hotel
Date of stay: December 2020
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Response from Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya
Responded 20 Jan 2021
Dear Poylingchin, Thank you for sharing your recent stay experience with us. We are delighted that you enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future. Warm Regards, Dennis Chong Residence Manager
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worldsailor wrote a review Jan 2021
Lianyungang, China2 contributions1 helpful vote
Pros - great location, clean premises. Front desk staff were very helpful. Cons- low water pressure. The rain shower doesnt work because of insufficient water pressure. The normal shower works but water pressure still low.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya
Responded 14 Jan 2021
Dear Worldsailor, Thank you for sharing your recent stay experience with us. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We truly appreciate your kind compliments for the attentiveness of our team members. At the same time, I would like to sincerely apologize for the inconveniences due to slow water pressure from the shower head. Please rest assured that I have forwarded your comments to our Engineering team, and we are taking the appropriate measures to address this problem and prevent future occurrence. We are grateful that these lapses did not deter you from enjoying your stay with us and sincerely thank you for your valued support. We look forward to welcoming you again in the near future. Best regards, Dennis Chong Residence Manager
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shaidhamid wrote a review Jan 2021
1 contribution
Good location and link to mall with all the necessity require. The staff and facilities are good. Haven't tried the food serve yet in this facility but might do it in the future. Quite room with cosy space after hard day work!.. Well deep sleep!!
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya
Responded 14 Jan 2021
Dear Shaidhamid, Thank you for taking time to write such a lovely review on your stay with us at Somerset Damansara Uptown Petaling Jaya. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. We cannot thank you enough for your fabulous compliments on our friendly and helpful staff members. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Yours sincerely, Dennis Chong Residence Manager
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engguan87 wrote a review Dec 2020
Singapore, Singapore38 contributions49 helpful votes
Give the hotel 2nd chance to stay as in my 1st time on Aug 2019 is studio room which combination of 2 single bed become one bed make my body ache. But can’t resist of nice food surrounding, so decided give a try again and yeah with free upgrade to 1 bed room apartment is nicer. Both of us can work inside the room and enjoy the big spaces
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
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Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya
Responded 14 Jan 2021
Dear Engguan87, Thank you for sharing your recent stay experience with us. We are delighted that you enjoyed our spacious well-appointed apartments with a fully equipped kitchen. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future. Warm Regards, Dennis Chong Residence Manager
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se0wtf wrote a review Dec 2020
1 contribution
Location is great for shopping food and essential item not overly crowded at this pandemic time. Family of 5 with good internet speed to surf eat and play. Great hospitality as well. Good gesture from front desk staff
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya
Responded 14 Jan 2021
Dear Se0wtf, Thank you for sharing your recent stay experience with us. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future. Warm Regards, Dennis Chong Residence Manager
Read more
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PRICE RANGE
US$49 - US$64 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
211
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Frequently Asked Questions about Somerset Damansara Uptown Petaling Jaya
Which popular attractions are close to Somerset Damansara Uptown Petaling Jaya?
Nearby attractions include the Starling (0.1 km), Kiddomo Universe (0.06 km), and Minut Init Art Social (0.3 km).
What are some of the property amenities at Somerset Damansara Uptown Petaling Jaya?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Somerset Damansara Uptown Petaling Jaya?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Somerset Damansara Uptown Petaling Jaya?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Somerset Damansara Uptown Petaling Jaya?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Somerset Damansara Uptown Petaling Jaya?
Conveniently located restaurants include Village Park Restaurant, Inside Scoop, and Table & Apron.
Are there opportunities to exercise at Somerset Damansara Uptown Petaling Jaya?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Somerset Damansara Uptown Petaling Jaya have airport transportation?
Yes, Somerset Damansara Uptown Petaling Jaya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Somerset Damansara Uptown Petaling Jaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Somerset Damansara Uptown Petaling Jaya offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Somerset Damansara Uptown Petaling Jaya?
The staff speaks multiple languages, including English and Malay.