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Sunway Resort Hotel & Spa

2,118 reviews
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Traveller (1606)
Room & Suite (459)
Dining (185)
Overview
  • Excellent49%
  • Very good31%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“theme park”(330 reviews)
“water park”(199 reviews)
“sunway resort”(146 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Sunway Resort Hotel & Spa
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Reviews (2,118)Write a Review
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All reviewstheme parkwater parksunway resortshopping mallclub roompremier roomfamily holidaybreakfast buffetice rinkkuala lumpurjunior suiteeasy accessconnecting roomspleasant staybusiness tripcaseyfuzion
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1 - 5 of 1,911 reviews
Reviewed 2 days ago

Very old facility in hallway some paints chipped off and the room was outdated, everything looking so old like a old motel, the digital clock has no light you can’t see the time at night, bathroom was small and too basic without any space for...More

Review collected in partnership with this hotel
Thank HW H
Response from SRHSGMO, General Manager at Sunway Resort Hotel & SpaResponded yesterday

Dear HW H We appreciate your feedback from your recent experience with us. If time permits, please drop me an email at jerryg@sunwayhotels.com with your contact details. We would like to reach out to you and address the matter highlighted. This is certainly not our...More

Hotel's Favourite
Reviewed 17 February 2017

We went as a family of 3 to this hotel from 19-23 January this year and it was excellent. The beds are super comfy and we stayed in a suite which was enormous. There was a beautiful marble bathroom that was huge and the toiletries...More

7  Thank NevilleMavis
Response from sunway2016, General Manager at Sunway Resort Hotel & SpaResponded 6 March 2017

Dear NevilleMavis, We are honoured to have you stay in our hotel. Thank you so much for your delightful review! We are happy to hear that you had a positive experience staying with us! Also, please be ensured that your recommendations and concerns will be...More

Reviewed 3 days ago via mobile

I can't express my feelings towards this fabulous hotel. Every thing was exceeding my expectations until I experienced the amazing treatment from the outstanding staff. That made me stop evaluating because simply I couldn't keep up with their professionalism, their kindness and how they are...More

Thank Qdeem A
Response from SRHSGMO, General Manager at Sunway Resort Hotel & SpaResponded 2 days ago

Dear Qdeem A Thank you for your feedback from your recent stay with Sunway Resort Hotel & Spa. We're glad you were able to take advantage of the amazing facilities and services. We will also extend your compliments to the team and a special mention...More

Reviewed 3 days ago

I guess there is a reason why branded chain hotels do far better than these sleezy in branded hotels. Our experience during a holiday was bit into chambles when we first arrived at the hotel. Its a hotel which is beautiful from outside but hollow...More

Thank Aki D
Response from SRHSGMO, General Manager at Sunway Resort Hotel & SpaResponded 2 days ago

Dear Aki D We appreciate your feedback from your recent experience with us. If time permits, please drop me an email at jerryg@sunwayhotels.com with your contact details. We would like to reach out to you and address the matter highlighted. This is certainly not our...More

Reviewed 3 days ago

Really First Class of Service, Convenience and Hospitality. I was here for attending Coop Conference, and during my event whole service from break tea, lunch, gala dinner, and closing party the hotel served us the best. love this hotel so muchMore

Thank AKHMAD F
Response from SRHSGMO, General Manager at Sunway Resort Hotel & SpaResponded 2 days ago

Dear AKHMAD F Thank you for your feedback from your recent experience with Sunway Resort Hotel & Spa. We're glad you were able to take advantage of the amazing facilities and services. We will also extend your compliments to the team. The hotel's direct access...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$125 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya
#4 Business Hotel in Petaling Jaya
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$125 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya
#4 Business Hotel in Petaling Jaya
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (1606)
Room & Suite (459)
Dining (185)
Pool & Beach (177)
Hotel & Grounds (1118)
Bathroom (87)
Business Centre & Event Rooms (14)
Family and Play Areas (10)
Questions & Answers
Ask a question
Manal B
6 January 2018|
AnswerShow all 7 answers
Response from syedali2278 | Reviewed this property |
Yes, it can. With the resort themed around water (pools, falls, walks, slides and rides), all three of you should have some fun!
2
Votes
katyjanepayne
25 October 2017|
Answer
Response from 991alikiz | Reviewed this property |
You can buy tickets in the hotel lobby from a representative who is there in the mornings. However, it is cheaper to buy a 2-day pass online (make sure you purchase it 24 hours beforehand).
-1
Votes
akica
5 October 2017|
AnswerShow all 4 answers
Response from Graeme D | Reviewed this property |
Nothing in the Hotel, but Sunway Lagoon theme park is part of the complex. There are the normal rides found the shopping plaza attached to the hotel for young children.
0
Votes
Room Tips
"Very old facility in hallway some paints chipped off and the room was outdated, everything looking so old..."
Read review
"Rooms are in pathetic condition, don't bother yourself"
Read review
"All drinks are free in your fridge Level 5 has lovely view !"
Read review
"a club room offer better services"
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