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Sunway Resort Hotel & Spa

2,170 reviews
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Traveller (1651)
Room & Suite (552)
Dining (185)
Overview
  • Excellent49%
  • Very good31%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“theme park”(336 reviews)
“water park”(203 reviews)
“sunway resort”(149 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Sunway Resort Hotel & Spa
Offers & Announcements: FAMILY FUN THEMEPARK
Hotel deals
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Reviews (2,170)Write a Review
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All reviewstheme parkwater parksunway resortshopping mallthe club loungepremier roomfamily holidaybreakfast buffetice skatingkuala lumpurjunior suiteconnecting roomspleasant staybusiness tripcaseyfuzionlagoon
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1 - 5 of 1,960 reviews
Reviewed 2 days ago

Sunway lagoon can be accessed by an exclusive entrance to hotel guests by a side gate. We could exchange for our wrist bands and put all.valuables back in the room before going in the park, since the access is so convenient.

Review collected in partnership with this hotel
Thank pingbubb2018
Hotel's Favourite
Reviewed 14 January 2018

What can I say , this is our second time staying in this hotel and I can say that it was outstanding! The staff are so welcoming and willing to help you with anything you need. We bought our parents with us this time and...More

Review collected in partnership with this hotel
Thank nads075
Response from SRHSGMO, General Manager at Sunway Resort Hotel & SpaResponded 15 January 2018

Dear nads075 Thank you for your feedback from your recent stay with Sunway Resort Hotel & Spa. We're glad you were able to take advantage of the amazing facilities and services. We will also extend your compliments to the team and a special mention to...More

Reviewed 4 days ago

Had a great stay. Water park was disappointing- not feel clean. Kids had fun but many other much better parks. Breakfast lines were horrible- had to wait 20 min at times. Food variety also extensive- was really quite basic in flavors. Positives- rooms excellent- little...More

Thank DarrylPhillip
Response from SRHSGMO, General Manager at Sunway Resort Hotel & SpaResponded 3 days ago

Dear DarrylPhillip We appreciate your feedback from your recent experience and stay at Sunway Resort Hotel & Spa. If time permits, please drop me an email at jerryg@sunwayhotels.com with your contact details. We would like to reach out to you and address the matter highlighted....More

Reviewed 5 days ago

good sized room with 2 queen beds, suitable for a family of 4. view of Sunway Lagoon is good too. The pool can be a bit dirty (leaves, dirt) in the evening, but it is of a good size and the kids enjoyed themselves.Great breakfast...More

Review collected in partnership with this hotel
Thank Arifah S
Response from SRHSGMO, General Manager at Sunway Resort Hotel & SpaResponded 4 days ago

Dear Arifah S Thank you for your feedback from your recent stay with Sunway Resort Hotel & Spa. We're glad you were able to take advantage of the amazing facilities and services. We have also taken note of your feedback on the areas for improvement....More

Reviewed 5 days ago

1 word. Fantastic! This hotel Deserves its 5 stars but due to the service all around i would give it a 6 star rating anytime. Its well priced and the hotel Club rooms are large and clean. I would say their Location is a big...More

Review collected in partnership with this hotel
Thank rubenaru21
Response from SRHSGMO, General Manager at Sunway Resort Hotel & SpaResponded 5 days ago

Dear rubenaru21 Thank you for your feedback from your recent stay with Sunway Resort Hotel & Spa. We're glad you were able to take advantage of the amazing facilities and services; especially those at the Club Floor. We will certainly extend your compliments to the...More

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123456392
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$101 - US$431 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Petaling Jaya
#3 Spa Hotel in Petaling Jaya
#4 Business Hotel in Petaling Jaya
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$101 - US$431 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Petaling Jaya
#3 Spa Hotel in Petaling Jaya
#4 Business Hotel in Petaling Jaya
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (1651)
Room & Suite (552)
Dining (185)
Pool & Beach (181)
Amenities (84)
Business Centre & Event Rooms (14)
Family and Play Areas (10)
Questions & Answers
Ask a question
ongmandy
21 February 2018|
AnswerShow all 3 answers
Response from VahidSh | Reviewed this property |
Most rooms have two queen bed already in them
0
Votes
Manal B
6 January 2018|
AnswerShow all 7 answers
Response from syedali2278 | Reviewed this property |
Yes, it can. With the resort themed around water (pools, falls, walks, slides and rides), all three of you should have some fun!
2
Votes
katyjanepayne
25 October 2017|
Answer
Response from 991alikiz | Reviewed this property |
You can buy tickets in the hotel lobby from a representative who is there in the mornings. However, it is cheaper to buy a 2-day pass online (make sure you purchase it 24 hours beforehand).
-1
Votes
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12345619
Room Tips
"Get a room further from lift lobby"
Read review
"Change TV size and Saofa bed in Club Room and its definately a 110% re visit for me to the club room level 19!"
Read review
"Rooms with pool view."
Read review
"Views of the Sunway lagoon"
Read review
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