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Hilton Kuching

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Hilton Kuching
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1,423 Reviews from our TripAdvisor Community

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Showing 1,237: English reviews
Kuala Lumpur, Malaysia
Reviewed 1 week ago

The worst Hilton ever. Upon checking in on Executive floor, had to wait for 20mins at the reception. Booked 4 Executive Suites two months in advance and the booking were in a mess. The rooms were not ready by check in time and shall be ready by 5pm. 13 of us waited in the Lounge with nothing except juices. 430pm...

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Helpful?
Thank H17K
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a review following your stay at the Hilton Kuching. We are certainly disappointed to learn that your experience with us did not meet your expectations particularly with our executive lounge team. Please accept our sincere apologies for all the inconvenience caused. Rest assured we will continue to learn from our guests' experiences and strive...

Leeds
Reviewed 2 weeks ago via mobile

Arrived here in Feb went to reception who then directed to 12th floor for executive check in, as pretty busy they asked if we would like a drink and was made very welcome. Once we checked it we went to the room which smelled s little stale like it was a previous smoking room the beds were rather uncomfortable but...

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Helpful?
Thank AnjunaLeeds
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a review following your stay at the Hilton Kuching. We are certainly disappointed to learn that part of your experience with us did not meet your expectations particularly with the room smell and the bed condition. Please accept our sincere apologies for all the inconvenience caused. We thank you for dining in Toh Yuen...

england
Reviewed 2 weeks ago

The Hilton name should equal good standards. Beyond what this hotel offers just now, stained carpets , and doors , awfull macaroons priced as french quality but rock hard and smaller and lack taste , room was o.k , old fridge , and furniture the shower curtain over bath in the 21st century says it all for this old building...

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Helpful?
Thank chuckwow
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a review following your stay at the Hilton Kuching. We are certainly disappointed to learn that part of your experience with us did not meet your expectations particularly with our aged furniture and the quality of the macaroons. Please accept our sincere apologies for all the inconvenience caused. The team and I hope that...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Staff are friendly. Even the maid greet you in a very friendly way. The hotel looks old but it's well maintain. Breakfast spread is good as well. The location is fantastic! Easy access to every good spots in the city.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mohdhelmin
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a favourable review following your stay with us at the Hilton Kuching. I am delighted to read that you have had an enjoyable stay and I agree that the hotel has a privileged position in the city of Kuching. The entire team and I look forward to welcoming you back again in the not...

Reviewed 2 weeks ago via mobile

Hotel was clean and staff very friendly Good position for exploring this lovely provincial city Hotel decor is tired including pool But overall it was fine No outside bar area in the evening which is a shame

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Helpful?
Thank Nicola H
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a review following your recent stay with us at the Hilton Kuching. I am happy to note that you liked our hotel and that it has a privileged position in the city. I furthermore noted your feedback about a bar area; rest assured, I have discussed your feedback with the management team. Once again...

Nanaimo, Canada
Reviewed 2 weeks ago via mobile

Location is good. I stayed with a tour group and was given a basic room with a smelly bathroom facing traffic and the river view. I did not sleep the first night as the ac noise filled the room and traffic noise too loud with AC off. I have noise sensitivity and had pre warned the hotel and hoped for...

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Helpful?
Thank sharon r
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a review following your recent stay with us at the Hilton Kuching. I am so sorry to read that we did not live up to your expectations. I am glad that Sabrina eventually assisted with your requirements. The team had been informed your preference for a quieter room. Once again, I thank you for...

Barr
Reviewed 2 weeks ago

This Hilton is real value for money; position is excellent for a view of the river on the one side and the swimming pool area on the other. Reception was courtious, restaurant staff friendly and helpful but we need to single out the lady at the pool who gave us useful local tips on top of her friendliness. When you...

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Helpful?
Thank Jorgen S
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a favourable review following your stay with us at the Hilton Kuching. I am delighted to read that you enjoyed your stay and I am sure our Executive Chef Alex will be so proud to know that you loved our Steak house menu especially the chateaubriand. We look forward to welcome you back again...

Bristol, United Kingdom
Reviewed 2 weeks ago

Good points - we were lucky enough to be given a higher floor (10th) and the view was really lovely - mountains in the distance and river below which looked really pretty in the evening . The room was very spacious and the bed really comfortable Not so good - shower not shower/ bathtub and noise at night from the...

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Helpful?
Thank deniharv
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Appreciate taking care me as a Diamond member, makes me feel warm. Got upgraded to a suite, and even offer late check out 5pm without me asking. Room wise slight dated, it will be even better with some minor upgrade renovation. Executive lounge offers great riverfront view, foods are also quite yummy.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank aaronweikiaty
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear aaronweikiaty Thank you very much for posting a review of our property on TripAdvisor. I am delighted to learn that you have had an enjoyable stay with us at the Hilton Kuching and that our team took care of you well. I must agree with you that we have great views from our Executive Lounge. The entire team and...

Singapore, Singapore
Reviewed 3 weeks ago

The hotel is located at the heart of city. It will be good choice for business & family traveler. The breakfast is serving the local dishes which provide busy traveler like me (no time to find local food) to enjoy the local food.

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1Thank wkeelou
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear wkeelou We thank you for your favourable feedback following your stay with us at the Hilton Kuching. I am delighted to learn that you had an enjoyable stay and that you liked the local dishes served at breakfasts. Indeed the property has a very privileged position within the city of Kuching. The entire team and I look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Toh Yuen
Toh Yuen
Cuisines: Chinese, Asian, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centers are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 

Additional Information about Hilton Kuching

Address: Hilton Kuching Hotel Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: €46 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Kuching 4*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com and Travelocity so you can book your Hilton Kuching reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hotel Style:
#1 Luxury Hotel in Kuching
#1 Business Hotel in Kuching
#2 Family Hotel in Kuching
#3 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Kuching staff and other travellers.
10 questions
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Yokohama, Japan
New Delhi, India
12 days ago
Llandudno, United Kingdom

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Questions? Get answers from Hilton Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an Executive Floor room with access to the lounge as the lounge service is very good.”
 of 5 bubbles PradBit, 26 Mar 2017 | Read review
“Get a river iew”
 of 5 bubbles Fleming75, 26 Mar 2017 | Read review
“Ask for a high floor with a River View.”
 of 5 bubbles 544andrewc, 23 Mar 2017 | Read review
“Corner suites facing the river”
 of 5 bubbles H17K, 14 Mar 2017 | Read review
“Pay for river view or suite as city view rooms not so good.higher is better”
  • City view
 of 5 bubbles chuckwow, 10 Mar 2017 | Read review
5 of 5