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Hilton Kuching

HiltonUS$52*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$111*
US$52*
US$111*
US$52*
US$53*
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Hilton Kuching
Hilton Kuching
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1,482 Reviews from our TripAdvisor Community

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Showing 1,294: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Room was clean and spacious. Food quality is not great and we tried nearly all the restaurants there. Service is slow and the staff is clearly not trained to attend to large groups. Coffee orders took nearly 15 mins to fulfill for 3 cups. Bar is also inadequately staffed. Location is good and within walking distance to all key attractions...

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Helpful?
Thank TeddyJeannie
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for taking the time to post a review of our property. We are very sorry you experienced an undesirable stay and level of customer service with us. The problems you mentioned with the quality of food and the slow service have been addressed. We appreciate you alerting us to these issues and we hope you will...

Huntersville, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 8 April 2017

I highly recommend this hotel. If you are "gold" member of the Hilton Honors program, you definitely want to stay here as the executive lounge has a commanding view of the river and offers a spectacular view of the sunset in the evening. The food offerings are very good, though the breakfast buffet at the main restaurant has a more...

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Helpful?
1Thank JeffP2
About Hotel's Favourite Review
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a favourable review of our property following your stay with us. I am delighted to read that you were well taken care of by our team and that you liked the view of the sunset from our Executive Lounge. Here's wishing onward safe travels and we look forward to welcome you back again soon....

Puchong, Malaysia
Reviewed 3 days ago NEW

This hotel provided me with everything i need after a stress hours of working non stop for the pass two weeks. The staffs are great, the facility are good, the environment are soothing, the cleaniness, wow..

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank budakdato
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Very warm greetings from the Hilton Kuching. I just wanted to thank you for your recent stay here at Hilton Kuching. I am so glad you were able to experience our warm hospitality and we look forward to seeing you soon. Here's wishing you safe travels and hope to see you soon. At your service, Hamish Watts

Reviewed 4 days ago NEWvia mobile

The toiletries are snazzy but the room did not have in-house slippers need to ask for it. Room amenities was basic for a Hilton. But the concierge was very responsive and prompt. Nice breakfast spread and good.

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Helpful?
Thank 714nadyaj
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for your review of our property. I am happy to read that overall you had a pleasant stay with us. Regarding your feedback about the room amenities, selected amenities in the room are provided only upon request. Guests are most welcome to request for extras. The entire team and I look forward to welcome you back...

Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

I can't think of a worst experience even being quite relaxed going to immature destination like Kuching where people are genuine. I highly recommend the in-house travel agent. The next best thing is the gym. The rest is like a time travel back to communist times or to the early 8Os. Very mediocre. Definitely not a four star hotel. Very...

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Helpful?
Thank FanThomas2016
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our property. We will take your comments under consideration as we continually work to improve our guest experience. On the other hand, I am happy to read that...

Newquay, United Kingdom
Reviewed 6 days ago NEWvia mobile

Looked like it was originally built in the 60's but has been reasonably well refurbished. Good location right by the river. Ok breakfast. Bar was a little quiet and the layout was a poor as it had a large area of seating in a long arc that wasn't good and prevented everyone from gathering round in a group.

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Helpful?
Thank Andy R
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a review of our property following your stay with us. I am glad to note that you liked the location of our hotel but unfortunately you were not impressed with the design and the layout of our bar. Please accept our sincere apologies for any inconvenience caused. The entire team and I look forward...

Johor Bahru
Reviewed 1 week ago

Clean and cozy hotel with friendly hotel personnel that more than willing to assist you. Located in the middle of Kuching city, convenient to local food hot spot. Good room size and comfy. Clean, good facilities, quite etc.

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Helpful?
Thank Ridhuan
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Greetings from the Hilton Kuching. I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon....safe travels. At your service, Hamish Watts

Reviewed 1 week ago

Hotel ideally situated to walk Kuching and well placed for local attractions and food outlets The dedicated travel outlet was convenient and staff truly helpful with advice and providing resources at a very reasonable prices

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Helpful?
Thank julian b
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you very much for posting a favourable review of our property following your stay with us at the Hilton Kuching. I am delighted to read that you liked our rooms and the professional services that you received from our team. The entire team and I look forward to welcoming you back again soon. At your service, Hamish...

Singapore, Malaysia
Reviewed 1 week ago

Stay'ed in a room facing the Sarawak River. Most of the staff are friendly and approachable. Hilton Kuching is also using Peter Thomas Roth bathroom amenities. Swimming pool is of a decent size, gym equipment from Precor. Though it is a 29 years hotel (since 1988), but the condition of the rooms etc won't let you down. Location of the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sze Han L
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Very warm greetings. Thank you for choosing to stay with us at the Hilton Kuching. I am glad to hear that you enjoyed your stay and that all our team members were helpful! I will be sure to share your comments with them. I hope you will return to stay with us should your travels bring you back...

Singapore, Singapore
Reviewed 1 week ago

Found long female hair in the bathroom near toilet bowl area. I'm a guy and the only guest staying. Also found pubic hairs (not mine!!) in the bathroom floors. Yucks!! The breakfast staff are enough to spoil your day. Like I owe them a living.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank A L
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Guest Thank you for posting a review of our property following your stay with us. It is with great disappointment that I read your review and it is most unfortunate that even though you had reported the issue of cleanliness of the room, your feedback went unheeded by our team. I am sorry that we have taken time out...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Toh Yuen
Toh Yuen
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centers are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 

Additional Information about Hilton Kuching

Address: Hilton Kuching Hotel Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: €46 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Kuching 4*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotels.com, Hotwire, Booking.com, Orbitz, Cancelon, Priceline, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Kuching reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hotel Style:
#1 Business Hotel in Kuching
#1 Luxury Hotel in Kuching
#2 Family Hotel in Kuching
#3 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Kuching staff and other travellers.
12 questions
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Yokohama, Japan
Singapore, Singapore
Singapore, Singapore
New Delhi, India
2 months ago
Llandudno, United Kingdom

See all questions (12)

Questions? Get answers from Hilton Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“river view”
Ridhuan, 16 May 2017 | Read review
“Ask for one with a river view”
julianbP2378NX, 16 May 2017 | Read review
“choose river view and high floor”
crocodot, 11 May 2017 | Read review
“Choose a room poolside”
petereS9269GO, 5 May 2017 | Read review
“Riverview room”
Travelgypsyisme, 2 May 2017 | Read review
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US$52* /night
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Prices are for 1 room, 2 adults
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