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Hotel Shangri-La Kota Kinabalu

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Traveller (247)
Room & Suite (107)
Dining (25)
Overview
  • Excellent28%
  • Very good43%
  • Average22%
  • Poor5%
  • Terrible2%
Travellers talk about
“egg station”(9 reviews)
“bus stop”(5 reviews)
“room service”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (506)
There are newer reviews for Hotel Shangri-La Kota Kinabalu
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Traveller rating
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145
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10
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103
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23
10
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All reviewsegg stationbus stoproom serviceseafoodwalking distancenice hotelclean roomsgaya streetbreakfast spreadwater frontfront officecomfortable stayf blocation is greatbudget hotelroom was largewi fi
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111 - 115 of 357 reviews
Reviewed 29 September 2016 via mobile

Hotel is old but still well maintained with some modern addition. Room was large, bed is comfortable and clean. Breakfast was excellent. Room service food was really cheap. Walking distance to water front and all other attractions. But I rented a car , saga flx...More

Thank Jay R
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 30 September 2016

Dear Jay R, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us recently and we are pleased to know you had a good stay in KK. Your positive feedback on the hotel especially it's maintenance, cleanliness, spacious rooms and location...More

Reviewed 26 September 2016 via mobile

I stayed frm 23rd till 25th..Ms Winda Supail whom i was contacting via phone greeted us upon arrival...staffs were frendly..deluxe room was good, we had nice view frm the 9thh floor as i read comments frm previous reviews adviced to stay higher floors yes there...More

Thank Kiranjeet kaur B
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 28 September 2016

Dear Ms Kiranjeet, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to stay in our hotel recently. We are happy to know you had an enjoyable stay with us. I have taken note of your excellent review on the hotel, it's...More

Reviewed 26 September 2016 via mobile

Everything was in average rate.... reservation; ok... check in was fast... Room was big... Room cleanliness was ok... check out was so slow... Hotel area was convenient... Car park is provided but by our own risk...More

Thank NickholinN
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 28 September 2016

Dear NickholinN, Greetings from Hotel Shangri La Kota Kinabalu! Thank you for staying with us recently and for your very good and constructive comment. I have taken note of it and will work on the areas that we could improve further. Thank you once again...More

Reviewed 23 September 2016

We stayed here for 4 nights. Well what can I say here, Location: Quite centralized in town centre, easily accessible except for that small roundabout if you decided to drive on your own. Otherwise walking distance to the Filipino market about 10-15 minutes. Pretty easy...More

Thank fiz S
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 28 September 2016

Dear Fiz S, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for staying with us recently and we are happy to know you had a comfortable stay in our hotel. It feels good to receive your wonderful feedback on our hotel especially the cleanliness, location...More

Reviewed 22 September 2016 via mobile

This hotel is at good location and the staffs very polite and very helpful. The room is clean and tidy. 5 minutes walk From hotel there is a good and famous seafood restaurant. I will come back again.More

Thank chee seng l
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 23 September 2016

Dear Mr Chee Seng, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for staying with us recently and taking your valuable time to give us your excellent feedback. I am happy to know that your stay with us was good especially on the cleanliness of...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$47 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$47 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (247)
Room & Suite (107)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Janet B
19 March 2018|
AnswerShow all 4 answers
Response from LadyWinda | Property representative |
Hi there, Yes they have for the both of your question.
0
Votes
Morning s
30 September 2017|
AnswerShow all 8 answers
Response from Metta E | Reviewed this property |
These days no more free airport transfers unless the hotel already included transportation to-and-from the airport. Taxis are pretty cheap as the distance is not too far... Just be sure to agree on the fare before you jump... More
1
Vote
diannefmelbourne
25 March 2017|
Answer
Response from Shangri-La_Downtown | Property representative |
Dear Dianefmelbourne, Thanks for your inquiry. Yes, our restaurant is just at the ground floor. Other option, outside restaurant is just within walking distance from our hotel. Thanks, Jessica Hotel Shangri-La, Kota... More
1
Vote
Room Tips
"Rooms on the jungle side are quieter"
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"5th floor and above are non smoking."
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"dont take a room adjacent to the road"
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"City View room is a must!"
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