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Hotel Shangri-La Kota Kinabalu

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Hotel Shangri-La Kota Kinabalu
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409 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Shangri-La Kota Kinabalu
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Showing 285: English reviews
Hong Kong, China
Reviewed 10 December 2015

Great place to stay in Kota Kinabalu, with central position and walking distance to everything. Good breakfast and clean rooms, with the most friendly staff ever, shout out to Azlan, great guy, who helped us book tours.

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Helpful?
Thank Martin L
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Martin, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and we are happy to know you had a good stay in KK. I feel extremely happy to read your feedback on the hotel and our associates willingness to serve our guests well. I will definitely share your good comments with Azlan and the...

Philadelphia, Pennsylvania
Reviewed 7 December 2015

It was just a stopover for me and for the price paid it had went far beyond my expectation. It's in walkable distance to shopping malls and food and not far from airport. It's clean and tidy and the staffs are friendly.

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Helpful?
Thank JQwin
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear JQwin, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and though it was a short stopover, I am glad it was a comfortable stay for you. I am pleased to read your excellent comment on the hotel, location, cleanliness and friendly services offered by our associates. We do pride ourselves on our hygiene...

Reviewed 30 November 2015 via mobile

The staff is very friendly, esp Fitri -- literally forever smiling staff, who accommodated me when i arrived very early in the morning. Very homy and clean place. :) near the city center as well, so you could have night life while not being worried of being far from your hotel.

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Helpful?
Thank Mac C
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr Mac, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and we are happy to know you had an enjoyable stay in KK. I feel extremely happy to read your excellent feedback on the hotel, the cleanliness level and our associates especially Fitri for his ever smiling nature while serving our guests well....

Melaka, Malaysia
Reviewed 27 November 2015

My mom and I stayed in this hotel for 3 nights for my graduation and we thoroughly enjoyed our stay here. The room and breakfast were great, and all the staffs were warm and friendly especially Mr. Jeron and Mr. Krishnan. Highly recommended.

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Helpful?
1Thank MelodyLow
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Ms Low, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and congratulations on your graduation. I am sure your parents are extremely proud of you. I am also very happy to read your excellent feedback on the hotel, our services and breakfast arrangement. I am delighted our associates such as Jeron, our F&B...

Clontarf, Queensland
Reviewed 15 November 2015

This hotel was a very pleasant surprise. After reading some of the negative reviews on TA we had a bit of trepidation when visiting this hotel, it turned out to be unfounded. We were able to book in early, following our airport arrival and were pleased with our 5th floor room, which had everything we required. A kettle, fridge, wifi...

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Helpful?
2Thank Steve P
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr Steve, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and we are happy to know you had an enjoyable stay in KK. I feel extremely happy and proud to read your great feedback on the hotel and our associates. Feedbacks such as yours are the inspiration for us to try and do...

Phoenix, Arizona
Reviewed 14 November 2015

This hotel is a great value for your money. We found this hotel after we tried to extend our stay at a different, more expensive hotel, but could not because that hotel was all booked up. This hotel was significantly cheaper was was a great place to stay. Staff was very friendly and knew my husband by name after we...

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Helpful?
Thank Wendy D
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Ms Wendy Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and hope you had a pleasant holiday in Sabah overall. I am pleased to read your excellent comment on the hotel, our associates and the cleanliness of our rooms. We do pride ourselves on our hygiene standards and are happy it is also...

Reviewed 12 November 2015 via mobile

My husband and I booked at this hotel because of its name and standard. But when we get there, its not the hotel itself that made our stay enjoyable. It was their staffs who were very friendly and amazing. Ive been to many places and these people are the greatest people ive met on my trAvels. The hotel itself is...

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Helpful?
Thank Siatyna G
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Siatyna, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and we are happy to know you had an enjoyable stay in KK. I feel extremely happy to read your excellent feedback on the hotel and our associates willingness to serve our guests well. I will definitely share your good comments with my wonderful...

Reviewed 7 November 2015 via mobile

My boyfriend and I stayed at the hotel for two nights and the stay was without any complains. The room was nice and in good conditions and the breakfast buffet was super delecious! My boyfriend forgot his wallet in the room when we left - and we did not notice this before 12 in the night, 2 hours before our...

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Helpful?
Thank Linda P
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Ms Linda Greetings from Hotel Shangri-La Kota Kinabalu! Firstly thank you for staying with us and hope you had a pleasant flight back home. I am pleased to read your excellent comment on our associates for their assistance in helping you to retrieve your wallet. Rest assured your feedback will be relayed to them and I am sure it...

Reviewed 4 November 2015 via mobile

I was here for 3 nights. The location was perfect and located at downtown KK which was strategic location to walk around. With the reasonable price you pay for a night, there's no complain. The room was clean and have all the complete amenities. Bathtub, Coffee/Tea facilities, hairdryer and comfortable Bed. I dont remember having a bad sleep. The aircond...

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Helpful?
Thank Anthony L
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr Anthony, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us and we are happy to know you had an enjoyable stay in KK. I have just read through your excellent feedback on the hotel, services and our breakfast selection. I am extremely proud of my team and their attention to details for improvement. Definitely...

Reviewed 4 November 2015 via mobile

Very clean hotel..located at the heart of Kota Kinabalu town..shopping complex at walking distance and restaurant nearby make this hotel is a "must stay" hotel when everytime i come to Kota Kinabalu. The room is very comfortable. WiFi very fast. All staff very friendly and helpful. Big thank to Fitri who welcomed me with his friendly smile and fast check...

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Helpful?
Thank faridz o
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear En Faridz, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and we are happy to know you had an enjoyable stay in KK. I feel extremely proud and happy to read your excellent feedback on the hotel, wifi reliability and our associates guest services. I will definitely share your good comments with my...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests. ... more   less 

Additional Information about Hotel Shangri-La Kota Kinabalu

Address: Hotel Shangri-La 75 Lorong Bandaran Berjaya, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €38 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Shangri-La Kota Kinabalu 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hotel Shangri-La Kota Kinabalu Malaysia - Sabah
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Kota Kinabalu staff and other travellers.
12 questions
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Melbourne, Australia
Melbourne, Australia
6 months ago
over a year ago

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Questions? Get answers from Hotel Shangri-La Kota Kinabalu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard room”
 of 5 bubbles B3607QJdavidf, 14 Mar 2017 | Read review
“Back room on higher floors”
 of 5 bubbles briane962, 10 Jan 2017 | Read review
“Avoide front rooms as traffic noise is high and check a/c”
 of 5 bubbles Underground_boy, 27 Oct 2016 | Read review
“Ask for a room facing the hill. Go for a higher floor as I believe floors 2-6 are or were smoking floors. Floor 8 was fine.”
 of 5 bubbles 331daryls, 10 Aug 2016 | Read review
“Choose another hotel!”
 of 5 bubbles Marwee3, 8 Aug 2016 | Read review
5 of 5