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Hotel Shangri-La Kota Kinabalu

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Traveller (247)
Room & Suite (107)
Dining (25)
Overview
  • Excellent28%
  • Very good43%
  • Average22%
  • Poor5%
  • Terrible2%
Travellers talk about
“egg station”(9 reviews)
“bus stop”(5 reviews)
“room service”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (506)
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357 results
Traveller rating
103
145
76
23
10
Traveller type
Time of year
LanguageEnglish
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103
145
76
23
10
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All reviewsegg stationbus stoproom serviceseafoodwalking distancenice hotelclean roomsgaya streetbreakfast spreadwater frontfront officecomfortable stayf blocation is greatbudget hotelroom was largewi fi
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1 - 5 of 357 reviews
Reviewed 5 days ago via mobile

There are many positives for this resort. Rooms were beautifully appointed and beds very comfortable. If like us you like to chill out with a drink and watch the world go by, there are several beautiful areas. Hard to beat the sunset bar for obvious...More

Thank Smiddy1721
Hotel's Favourite
Reviewed 1 January 2018

Beautiful facilities. Lovely room. Nice amenities. Shangri-La remains the only chain I know of that provides a hair tie with the amenities. We had a lovely time by the pool, on our balcony, playing chip and putt golf. Very much appreciated that the Shangri-La includes...More

1  Thank QatariTraveler
Reviewed 2 weeks ago via mobile

Arrived at 9.30pm and was promptly checked in. Hotel is in the city area with lots of local eateries such as prata coffee shops around it. There is a Dobi laundromat just behind and thought I saw Hilton across the street. The rooms are simple...More

Thank TravellingGiraffe
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 1 week ago

Dear Travelling Giraffe, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to stay with us recently. We are happy to know you had a good stay here with us. Your excellent review of our hotel, especially the location and friendly service...More

Reviewed 2 weeks ago

Hotel centrally located and very near to most of the commercial places. Rooms are nice, especially the very cleanly maintained bathroom with bathtub. The complimentary breakfast buffet was good. The restaurant TIVOLI offers a very good selection of seafood at a very reasonable price when...More

Thank shannurg
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 2 weeks ago

Dear shannurg, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to stay with us recently. We are happy to know you had an enjoyable stay in KK. Your good review on our hotel services, F&B and location are very much appreciated....More

Reviewed 2 weeks ago

Went to an Expo in KK and was booked in here. Staff seemed very friendly at Concierge and Reception and check in was easy. Quite a small hotel and nothing flash. Food was passable but their clientele is mainly from Asia so don't go looking...More

Thank Peter L
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 2 weeks ago

Dear Mr Peter L, Greetings from Hotel Shangri La KK! Thank you for staying with us recently and we hope you had a good time while in KK. Your general comments on our hotel are very much appreciated. Thank you once again and do contact...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$47 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$47 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (247)
Room & Suite (107)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Janet B
19 March 2018|
AnswerShow all 4 answers
Response from LadyWinda | Property representative |
Hi there, Yes they have for the both of your question.
0
Votes
Morning s
30 September 2017|
AnswerShow all 8 answers
Response from Metta E | Reviewed this property |
These days no more free airport transfers unless the hotel already included transportation to-and-from the airport. Taxis are pretty cheap as the distance is not too far... Just be sure to agree on the fare before you jump... More
1
Vote
diannefmelbourne
25 March 2017|
Answer
Response from Shangri-La_Downtown | Property representative |
Dear Dianefmelbourne, Thanks for your inquiry. Yes, our restaurant is just at the ground floor. Other option, outside restaurant is just within walking distance from our hotel. Thanks, Jessica Hotel Shangri-La, Kota... More
1
Vote
Room Tips
"Rooms on the jungle side are quieter"
Read review
"5th floor and above are non smoking."
Read review
"dont take a room adjacent to the road"
Read review
"City View room is a must!"
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