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    Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

    1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
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    24/12/2017 25/12/2017
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    US$375
    US$337
    SAVE US$38
    US$375
    Traveller (2786)
    Room & Suite (513)
    Pool & Beach (417)
    Overview
    • Excellent45%
    • Very good37%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “al fresco” (111 reviews)
    “five sails” (53 reviews)
    “cafe boleh” (50 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,871)
    There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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    811 - 815 of 2,222 reviews

    Reviewed 16 December 2015

    As an owner - (1) I don't wish my senior management team to enjoy his evening after duties to unwind at the Hotel where it could lead to abuse and advantages can be taken of his position. (2) As a regular to Waterfront and at...More

    2  Thank Kpineresort
    Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 21 December 2015

    Dear Kpineresort, Thank you for taking the time to start an account with TripAdvisor and post your first review on our TripAdvisor page. Your honest opinions is very much appreciated and totally agree with your line of thoughts! Additionally, it is important for every employee...More

    Reviewed 16 December 2015 via mobile

    Interesting reading the other reviews and a shame that the two hotels are not separated on tripadvisor. The Pacific Sutera is a bit tired, full of large groups and the quality of the breakfast is mediocre (and that's as kind as I can be). The...More

    1  Thank Sabrina159
    Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 10 January 2016

    Dear Sabrina159, Thank you for taking the time to review us on TripAdvisor. Although The Pacific Sutera Hotel was not to your liking, we are glad that you had an enjoyable stay at The Magellan Sutera Resort. We sincerely apologise for the shortcomings in service...More

    Reviewed 15 December 2015

    Have stayed previously at the Pacific, now here at the Magellan for the third time. Paid a little bit extra to be upgraded to the club rooms. Well worth the extra with the excellent cooked breakfast and happy hour from 1700 to 1930 every day....More

    1  Thank grumpytraveller_13
    Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 4 January 2016

    Dear grumpytraveller_13, WOW! Thank you for this succinct 5-star review of your stay experience at Sutera Harbour Resort! It brings us great joy to have guest like yourself who enjoys and appreciates the room, ambience, service and facilities that our resort have to offer. Your...More

    Reviewed 14 December 2015

    Having stayed at the Pacific Sutera before we were looking forward to seeing Kota Kinabalu again. However, it is now tired and in need of refurbishing. Not good for wheelchair access - food was average and service the same. Beach is very small and was...More

    Thank Jean J
    Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 4 January 2016

    Dear Jean J, Thank you for taking the time to share some observations of your stay experience with us. We regret to learn that your return visit did not meet expectations. It has always been our mission to provide our guests with the best possible...More

    Reviewed 14 December 2015

    I stayed in the Club room at the Magellan/Sutera Harbour. It located just in front of ocean and has its own lounge for the customers of the Club room, which operates 24 hours and serves simple beverage and snacks. I enjoyed much the liquid time...More

    Thank peter2kim
    Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 4 January 2016

    Dear peter3kim, Thank you for this lovely 5-star review! We are glad that you had an enjoyable stay with us at The Magellan Sutera Resort. We appreciate you highlighting the benefits of being a Magellan Club guest with fellow TripAdvisor viewers. Your compliment for San,...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$123 - US$288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Kota Kinabalu
    • #3 Business Hotel in Kota Kinabalu
    • #4 Family Hotel in Kota Kinabalu
    • #4 Spa Hotel in Kota Kinabalu
    • #6 Luxury Hotel in Kota Kinabalu
    • #6 Romantic Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Agoda, Expedia, Booking.com, Hotels.com, Ctrip TA, Asiatravel.com Holdings, Travelocity, Orbitz, Hotwire, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera) ,
    • Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel ,
    • Sutera Harbour Hotel ,
    • Sutera Harbour Kota Kinabalu ,
    • Magellan Sutera ,
    • Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Malaysia - Sabah
    Add Photo Photos
    Traveller (2786)
    Room & Suite (513)
    Pool & Beach (417)
    Dining (144)
    Hotel & Grounds (1663)
    Bathroom (83)
    Family and Play Areas (17)
    Business Centre & Event Rooms (10)
    Nearby
    Nearby HotelsSee all 91 hotels in Kota Kinabalu
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    H B
    2 December 2017|
    AnswerShow all 4 answers
    Response from mn00r | Reviewed this property |
    I think you can enjoy walking on the beach, the beautiful scenery and the wharf there.
    0
    Votes
    rabymom55
    13 November 2017|
    AnswerShow all 7 answers
    Response from BreadChan | Reviewed this property |
    I stayed in Magellan Sutera Resort twice. Yes, they have sea view/pool view, King size double bed, twin bed room with balcony. To check for room detail you may also browse any hotel booking website. Personal Opinion: if you... More
    1
    Vote
    Agatha A
    4 October 2017|
    AnswerShow all 3 answers
    Response from SHR-Management | Property representative |
    Hi Agatha A, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented... More
    0
    Votes
    Room Tips
    "Garden View can be very far from swimming pool and restaurants."
    Read review
    "Ocean View rooms recommended"
    Read review
    "I stayed on the 5th floor & corner unit so its much more quieter."
    Read review
    "Do not stay at the Pacific Sutera. Go to The Magellan instead."
    Read review
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