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Hyatt Regency Kinabalu

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Hyatt Regency Kinabalu
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1,342 Reviews from our TripAdvisor Community

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Showing 1,074: English reviews
Kuala Lumpur, Malaysia
Reviewed 17 December 2015

Overall, I'm greatly satisfied with everything. I came short of giving it 5 star just because the room is not soundproof. Every morning, I was rudely awaken by sounds coming from the corridor - door banging and people talking/shouting. I just wish other guests can be considerate. Maybe Hyatt can think of soundproofing the rooms in the future? They also...

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Helpful?
Thank rynemercury23
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Thank you for sharing some of your personal experience during your last stay at Hyatt Regency Kinabalu. We are glad to know that you are generally satisfied with your overall stay. Thank you for your feedback regaring the noise from the other guests. Our team will be walking the corridors on a regular basis, especially at night, to ensure that...

Kuala Lumpur, Malaysia
Reviewed 17 December 2015

New and nice rooms, friendly and attentive staff. Decent choice of breakfast. Room service menu is rather limited. Slightly further away from the water front area but quiet. also, plenty of restaurants nearby.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Naqiuddin K
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear Naquiddin, Thank you for your review regarding your recent stay with us and I am glad to know that you generally enjoyed your overall stay with us. The hotel on the 2015 Trip Advisor Certificate of Excellence and feedback such as yours really helps us to do better. We are happy to hear that you found the central location...

Surrey, England
Reviewed 15 December 2015 via mobile

We have stayed at the Hyatt in Kota Kinabalu 6 times over the last eight years. My husband grew up in KK so we travel there a lot to visit friends. The rooms are modern with nice walk in showers and comfortable beds. It is worth paying a little more for sea view to see the islands and sunset. The...

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Helpful?
Thank Sabrina159
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Thank you Sabrina for all the kind words and it has been our great honor to have you as our regular guest! Thank you for choosing us! We are glad to know that you enjoyed your stays with us, especially with our facilities around the hotel. The F&B team is more than happy to know that you enjoyed their services...

Reviewed 15 December 2015

old facilities(1 the door lock was very difficult to close or open, it should be fixed. 2 one of lights seemed to be burn out,the light bulb should be change), unclean room(1. please make sure the towel is clean before send to the guest room, come on, it is a 5 star hotel, and it was not peak-season, there was...

Review collected in partnership with Hyatt Hotels
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Helpful?
2Thank Ka Ho L
HRKinabalu, Assistant Executive Manager at Hyatt Regency Kinabalu, responded to this review

Thank you for providing feedback on your personal experience during your last stay with us. However I am most concerned to know about your disappointment in regards to your allocated room’s condition was not up to your expectation. Please accept my sincere apologies for the inconvenience you experienced. I can assure you that this is not the standard that we...

Banbury, United Kingdom
Reviewed 15 December 2015

fantastic service recently been renovated. pool side is fantastic and very quiet, sunbeds huge and comfortable. poolside service great. food and drinks first class but expensive. one of the best hotels in kk and central location

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Helpful?
Thank Martin K
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear Mr Martin, Thank you for the positive feedback regarding your recent stay with us. As the winner of the 2015 Trip Advisor certificate of excellence, feedback such as your helps us to strive harder to delight our guests at all times. We are delighted to know that you generally enjoyed every bits throughout your vacation as we here always...

Quezon City, Philippines
Reviewed 14 December 2015

I had a pleasant stay in this hotel. My room was spacious and the toilet and bath was neatly positioned that can be be discretely separated from the bedroom. The coffee/tea console as well as the small ref was nicely fitted into the wash basin. Accessories such as hair dryer and iron with ironing board were also available. Most of...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Sandra Victoria... A
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Thank you Sandra for providing a review regarding your recent stay at Hyatt Regency Kinabalu. I am pleased to know that you enjoyed staying with us during your business trip here. We look forward to your next visit to Kota Kinabalu again. Happy to hear that you enjoyed the room facilities and look forward to see you soon! Cheers, Arifin...

KUALA LUMPUR, Malaysia
Reviewed 11 December 2015

Hyatt is always known as hospitality brand name. The moment I came into the lobby, I was attended by the manager and with a fast and perfect registration process. The sea view room is so nice and the room décor also excellent. Food is great and have no complain. It is different from other hotels that I have stayed in...

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Helpful?
1Thank FAZLI H
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Thank you Fazli for the kind words. It has been our pleasure being able to serve you throughout your stay here and we are glad that you enjoyed every moment with us. Thank you for the compliments especially being your preferred choice among others in Kota Kinabalu. We definitely looking forward to welcoming you back soon! Kind regards, Arifin Darmawan...

Kota Kinabalu, Malaysia
Reviewed 10 December 2015

It's a strategically located hotel within short walking distance to several key attractions such as seafood restaurants, Filipino Market, Pasar Ikan Masin, Marlin Roundabout, seaside boulevard and couple of major shopping malls.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Poh Onn C
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Thank you Poh for providing some feedback regarding your last stay at Hyatt Regency Kinabalu. We are delighted to know that you enjoyed your overall stay with us, and have benefited from the strategic location of our hotel like the other travelers. We look forward to welcoming you back in the near future. The hotel’s location truly makes it a...

Hong Kong, China
Reviewed 10 December 2015

Pros: a) Staff are polite and good b) Good location and major shopping mall & restaurants are near by. Cons: a) The Air conditioner is NOT sufficient cold enough b) During shower, the water suddenly very hot for few seconds.

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Helpful?
Thank samnet1
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear Sam, Thank you for sharing some of your personal review regarding your recent stay with us. It has been our pleasure to host your accommodation during your vacation to Kota Kinabalu. I am glad to know that our associates have served you well throughout your stay. We appreciate your feedback and apologise for the inconveneince you may have faced...

Shanghai, China
Reviewed 7 December 2015 via mobile

It's not a beach hotel, but with Jesselton Point, the starting point of boats going to the little islands you can see from your hotel window, the Hyatt has a perfect location. Shopping malls to the left and right, waterfront promenade in front and Gaya street behind. The rooms are " international" and perfectly maintained. The Club on floor 13...

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Helpful?
1Thank FitzOblong_SHA
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear Fitz Thank you for your feedback. It was very helpful. We are more than pleased to hear that enjoyed your overall vacation with us. Your tips on the surrounding of the hotels are truly helpful for other travellers, especially for all the tips of places for dining. Please come back and visit us again next time and try out...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Tanjung Ria Kitchen
Tanjung Ria Kitchen
Cuisines: Asian, Malaysian, International
Nagisa Japanese Restaurant
Nagisa Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Experience five-star Sabahan hospitality at Hyatt Regency Kinabalu, the premier choice for business and leisure travellers to Sabah, the Land Below the Wind. This luxury hotel in Sabah is a mere 15 minutes drive from Kota Kinabalu International Airport, offering a central location in the heart of the city close to tourist attractions and stunning views of the famed sunsets in Kota Kinabalu. Unwind in one of our 288 spacious rooms and suites all exquisitely designed with sophisticated comfort in mind plus some of the best views in Kota Kinabalu including those of the sparkling South China Sea or the Kinabalu city surroundings. Dining options at our three Kinabalu restaurants and bars are a food aficionado's delight with some of the best food the city has to offer. Be it a dip in the blue waters of the outdoor pool, a relaxing massage at the Avantang Spa and fitness centre or a party at our Shenanigan's Fun Pub, our Kota Kinabalu hotel in Sabah has it all for you. ... more   less 

Additional Information about Hyatt Regency Kinabalu

Address: Hyatt Regency Kinabalu Jalan Datuk Salleh Sulong, Kota Kinabalu 88991, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €95 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Kinabalu 5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kota Kinabalu
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Malaysia - Sabah
Hotel Style:
#1 Family Hotel in Kota Kinabalu
#1 Business Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#1 Luxury Hotel in Kota Kinabalu
#5 Romantic Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Kinabalu staff and other travellers.
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Questions? Get answers from Hyatt Regency Kinabalu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a seaview room at Club Floor, you will not regret it !”
Mike_Wong75, 15 Apr 2017 | Read review
“Ask for an ocean view”
ericjp2016, 8 Apr 2017 | Read review
“Higher floors might be better for light sleepers over friday/saturday night”
kevc08, 16 Mar 2017 | Read review
“Sea view Rooms if its in a lifetime trip”
RodgerCashel_Ireland, 6 Mar 2017 | Read review
“Pick an ocean-view room!”
WhiteMoka, 4 Mar 2017 | Read review
5 of 5