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Hyatt Regency Kinabalu

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1,198 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Kinabalu
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Showing 972: English reviews
Level Contributor
98 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 21 July 2015

It's just refurbished and looks very new and modern now. I love the design of the room, looks very spacious, with the open bathrooms and sink with the sliding door around the bedroom. Huge wide windows that gives you the whole view of KK city, magnificent view I must say. Pool is great, you could watch the sunset from there,... More 

Helpful?
Thank GlobeTrekkie007
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear GlobeTrekkie, Thank you for your kind review. I am very pleased to know that my associates have attended to your needs throughout your stay. It’s great that you enjoyed some majestic sunset views at our newly renovated Poolside Bar being one of the best places in town for downtown sunset views. Being one of a kind in town, our... More 

1 review
Reviewed 20 July 2015

I am completely satisfied with the customer service provided from Hyatt, including wedding event that held during that night. Thank you for serving us as VIP and fulfilled all the needs that we requested. Truly appreciate.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sally N
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Hi Sally, Thank you for your feedback and congratulations again! I will personally convey your gratitude to our wedding specialist and we are proud of our event team as they are always able to create remarkable memories for our wedding couples. We look forward to the honor of being the host for your honeymoon and anniversaries! Regards, Arifin Darmawan More 

Navan, Canada
1 review
Reviewed 19 July 2015

My stay at this hotel was marvellous, the staff is so kind and always ready to help you. The service was impeccable. The room was maintained clean several times per day. The choice of restaurants is very good too and the food was very good.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Steve T
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear Steve, Thank you for your review regarding your recent stay in Hyatt Regency Kinabalu. I am pleased to know that my colleagues have made sure you were well-attended and happy throughout your vacation here. We always take pride in our restaurant outlets’ standards and glad that you enjoyed it too! We look forward to welcoming you back again for... More 

Durham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 July 2015

My daughter and I thoroughly enjoyed our stay at the Hyatt Regency Hotel in Kota Kinabalu. The staff were friendly and professional and the breakfast selection absolution fantastic! The pool was lovely and perfect for an early morning or afternoon swim.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Putington
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear Putington, Thank you for your kind review. I am thrilled to know that you enjoyed a fantastic summer vacation with us. It is always our pleasure to keep all our guests well-attended and happy, especially for guests who have travelled a long way to be here. Glad that you loved our food selections and enjoyed a great time at... More 

Kuala Lumpur
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 12 July 2015

Firstly location was awful although it happened to be located near the seafront. There wasn't many shops around and in the evenings the surroundings look rather dodgy. Service wise, the staff were very efficient and hospitable. They did their best to accommodate my colleague who was fasting and arranged for breakfast to be delivered to my colleague's room at sahur.... More 

Helpful?
Thank gemstar1974
HRKinabalu, Director of Sales at Hyatt Regency Kinabalu, responded to this review

Dear gemstar, Thank you for providing your personal review regarding your recent trip to Kota Kinabalu. I am pleased to know that you enjoyed our services and dining in our newly renovated Tanjung Ria Kitchen. As you would have discovered, the hotel is located in the heart of downtown Kota Kinabalu and it is within easy walking distance to various... More 

Gulgong, Australia
1 review
Reviewed 10 July 2015

Nothing is too much trouble for the staff at this hotel. Genuinely helpful with a willing smile without exception. Stayed in one of the executive club rooms which was immaculate with wonderful views over the South China Sea. Would certainly recommend this hotel and the Executive Club Rooms.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Colin W
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear Colin, Thank you for your kind words and recommendation. It is a pleasure to know that you enjoyed our facilities and hospitality. We recently won the 2015 Tripadvisor certificate of excellence and your comments are truly valued. We really want to care for our guests so that you can be at your best! We certainly look forward to welcome... More 

Shanghai
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2015

We had requested for a very early checkin as we arrived at 7:30 and the staff had our room ready. We could rest in our room after a night flight which was great. Lovely staff and wonderful service. Hotel location is very good, within walking distance to restaurants and shopping centers within the city. We spoke to their Chef and... More 

Helpful?
Thank Radha892
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear Radha, Thank you for your review regarding your recent stay at Hyatt Regency Kinabalu. It is a great pleasure to know that you enjoyed your trip and the hotel staff has gone extra miles to make sure that you have a remarkable experience with us. I do hope that you will come back to visit us again in the... More 

Melbourne, Australia
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 10 July 2015 via mobile

This hotel ticks most of the boxes. It's in a great location on the main beach strip and close to shopping centre. The room is spacious, clean and comfortable. The breakfast is excellent with a great variety catering to all tastes. The pool area is also very good. Only one small complaint which was when a pretty wild storm hit... More 

Helpful?
1 Thank OzScotty
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Dear Scotty, Thank you for a detailed review regarding your recent stay with us. Your shopping tips will definitely help other travellers in planning their trips in Kota Kinabalu! It is great to know that you enjoyed the location, our facilities and food throughout your stay here. Thank you for your feedback regarding the noise from the door . We... More 

London, England, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 July 2015

Stayed here for two nights with my husband while we explored KK. The hotel is in a good location and close to lots of restaurants and bars however, the service was very poor and not of a 5* quality or even close to that. The Car Park was really badly sign posted so that we stopped at the entrance to... More 

Helpful?
4 Thank TravellingDish
HRKinabalu, Director of Sales at Hyatt Regency Kinabalu, responded to this review

Dear sharandish, Thank you for sharing with us your personal opinion about the hotel and services. We are most concerned that you have had some dissatisfaction throughout your stay with us and really would like to take this further by investigating to find the root cause of your dissatisfaction. Please accept our sincere apologies for any inconvenience you may have... More 

Stavanger, Norway
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2015

Great! Clean and big room. Good bed! Great hotell. Fantastic breakfast! Topp class! (Stayed for one night - but wished we could have stayed longer) Calm area. A little noice from outside, but did not bother us!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank LLJ50
HRKinabalu, General Manager at Hyatt Regency Kinabalu, responded to this review

Hi, Thank you for your time on providing some feedback regarding your recent stay at Hyatt Regency Kinabalu. I am very pleased to know that you enjoyed your stay and more importantly you loved the facilities and services. Thank you for making us your home away from home! We sincerely hope that you will come back to visit us again... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tanjung Ria Kitchen
Tanjung Ria Kitchen
Cuisines: Indian, Asian, Malaysian, International
Nagisa Japanese Restaurant
Nagisa Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Experience five-star Sabahan hospitality at Hyatt Regency Kinabalu, the premier choice for business and leisure travellers to Sabah, the Land Below the Wind. This luxury hotel in Sabah is a mere 15 minutes drive from Kota Kinabalu International Airport, offering a central location in the heart of the city close to tourist attractions and stunning views of the famed sunsets in Kota Kinabalu. Unwind in one of our 288 spacious rooms and suites all exquisitely designed with sophisticated comfort in mind plus some of the best views in Kota Kinabalu including those of the sparkling South China Sea or the Kinabalu city surroundings. Dining options at our three Kinabalu restaurants and bars are a food aficionado's delight with some of the best food the city has to offer. Be it a dip in the blue waters of the outdoor pool, a relaxing massage at the Avantang Spa and fitness centre or a party at our Shenanigan's Fun Pub, our Kota Kinabalu hotel in Sabah has it all for you. ... more   less 

Additional Information about Hyatt Regency Kinabalu

Address: Hyatt Regency Kinabalu Jalan Datuk Salleh Sulong, Kota Kinabalu 88991, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €92 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Kinabalu 5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kota Kinabalu
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Malaysia - Sabah
Hotel Style:
#1 Business Hotel in Kota Kinabalu
#1 Family Hotel in Kota Kinabalu
#2 Luxury Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#5 Romantic Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Kinabalu staff and other travellers.
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Questions? Get answers from Hyatt Regency Kinabalu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with Ocean View are Worth the Extra Cost”
  • Ocean View Room
 of 5 bubbles TrishaC999, 2 Dec 2016 | Read review
“Ocean view is the way to go.”
 of 5 bubbles AussieRob456, 21 Nov 2016 | Read review
“A club room is worth the upgrade for the amazing views”
  • view from the street
  • sunset from the club room
 of 5 bubbles Bruce_Tripwarriors, 7 Nov 2016 | Read review
“Sea view great if you can afford it.”
 of 5 bubbles TSR71-Nguyen, 29 Oct 2016 | Read review
“Sea view of course if you want to pay more.”
  • Bathroom
  • Executive suite 433
 of 5 bubbles Ayla_Kosmonova, 24 Oct 2016 | Read review
5 of 5
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