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3/9/2017 4/9/2017
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    The Palace Hotel Kota Kinabalu

    No 1 Jalan Tangki, Kota Kinabalu 88100, Malaysia
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$86
    US$47
    SAVE US$39
    US$49
    US$48
    Traveller (179)
    Room & Suite (52)
    Dining (28)
    Overview
    • Excellent19%
    • Very good41%
    • Average28%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “green hotel” (2 reviews)
    “food waste” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from The Palace Hotel Kota Kinabalu
    Deals (12)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Standard No Window - Free Cancellation
      US$86US$47
      View Deal
    • Standard Room without Window
      US$49
      View Deal
    • Standard Room, 2 Twin Beds, No Windows
      US$48
      View Deal
    View all 12 deals from US$47
    Hotel Shangri-La Kota Kinabalu
    456 reviews
    #15 of 92 hotels in Kota Kinabalu
     
    Le Meridien Kota Kinabalu
    2,093 reviews
    #3 of 92 hotels in Kota Kinabalu
     
    Oceania Hotel
    184 reviews
    #22 of 92 hotels in Kota Kinabalu
     
    Diamond Inn
    2 reviews
    #63 of 92 hotels in Kota Kinabalu
     
    Write a Review
    Reviews (239)
    Traveller rating
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    There are newer reviews for The Palace Hotel Kota Kinabalu
    See the most recent reviews

    81 - 85 of 188 reviews

    Reviewed 13 May 2014 via mobile

    Date: 12/05/14 Room condition: comfortable n spacious room..just average decoration..dont have water pipe hose in bathroom..door lock should be check n repair.. Check in n out: friendly staff n fast process..need to pay RM50 for deposit.. Overall: Not bad..but still need to improve to be...More

    Thank Azwan R
    Reviewed 23 April 2014

    Let me clarify the title. Sometimes, the hotel lobby may not look anything nice, but the room is great. However, in this case of The Palace Hotel KK, while the lobby is modern, the Palace Suite is nothing like the lobby. Conventional, dirty, small and...More

    Thank SamuelTan
    Reviewed 3 April 2014 via mobile

    When we arrived they put us in a room in the basement next to the function room. Our view was a car park and there was a very loud disco going on. We complained and they moved us to the fourth floor for about £40....More

    1  Thank Rich S
    Reviewed 28 March 2014 via mobile

    I stayed there for three nights. I stayed in the basement floor which means there is no window in your room. It would be better if I had windows, but I can't complain because it was the cheapest room in the hotel. Good thing was...More

    Thank Rimpsons
    Reviewed 16 February 2014

    We stayed in one of the basement rooms, no window, which was fine but boy do you sleep heavily there. Be sure to set an alarm. Breakfast buffet is big but mostly catered to Asian breakfast tastes (fair enough, as it's in Asia). They had...More

    1  Thank Richard F
    Hotel Shangri-La Kota Kinabalu
    456 reviews
    #15 of 92 hotels in Kota Kinabalu
     
    Le Meridien Kota Kinabalu
    2,093 reviews
    #3 of 92 hotels in Kota Kinabalu
     
    Oceania Hotel
    184 reviews
    #22 of 92 hotels in Kota Kinabalu
     
    Diamond Inn
    2 reviews
    #63 of 92 hotels in Kota Kinabalu
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$41 - US$79 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Kota Kinabalu
    • #12 Luxury Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 151
    • Reservation Options
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    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Palace Hotel Kota Kinabalu ,
    • The Palace Hotel Kota Kinabalu Malaysia - Sabah
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    Traveller (179)
    Room & Suite (52)
    Dining (28)
    Pool & Beach (9)
    Hotel & Grounds (78)
    Bathroom (13)
    Family and Play Areas (3)
    Nearby
    Hotel Shangri-La Kota Kinabalu
    456 reviews
    .40 km away
     
    Le Meridien Kota Kinabalu
    2,093 reviews
    .97 km away
     
    Oceania Hotel
    184 reviews
    .57 km away
     
    Diamond Inn
    2 reviews
    .66 km away
     
    Nearby Restaurants
    Welcome Seafood Restaurant
    934 reviews
    .42 km away
    Suang Tain Seafood Restaurant
    292 reviews
    .59 km away
    D' Place Kinabalu
    37 reviews
    .46 km away
    Borenos Fried Chicken (Asia City)
    76 reviews
    .39 km away
    Nearby Attractions
    Weston Wetland Park
    117 reviews
    .45 km away
    Kota Kinabalu City Waterfront
    72 reviews
    .97 km away
    Borneo Trading Post
    29 reviews
    .96 km away
    Warisan Square
    64 reviews
    .76 km away
    Ask a question
    Questions & Answers
    PalaceHotelKK
    Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
    25 September 2015|
    Answer
    Response from Shanmugam K | Reviewed this property |
    Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
    0
    Votes
    Room Tips
    "ask for the club room. it is really nice."
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    "Room facing the hill would be great"
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    "Avoid rooms that have multiple aircon units on each wall next to the window."
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    "The rooms with windows have good view of city and surrounding trees/plants"
    Read review
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