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All reviewsmain downtownfood wastekaraoke loungec unitquiet locationa small swimming poolstandard rooms areno windowmodern hotelnon smokinglaksachinese new yearbooked this hotelbuffet breakfastnoodlesdeluxe roommin walk
Unfortunately I cannot give a four star hotel more than the lowest rating on TripAdvisor when the whole basement corridor (where several rooms are located) stinks of mold. I informed the staff about the smell but they only agreed to "spray" the corridor with some...More
4 Thank Patrik_Martinsson
Response from ThePalaceHotelKK, General Manager at The Palace Hotel Kota KinabaluResponded 8 October 2015
Dear Mr Patrik Martinsson,
Thank you for your comments pertaining to your recent stay with us.
The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and...More
Great value, small, clean, modern rooms. Food was excellent and i enjoyed room service.. Nothing in walking distance- on outskirts of kota kinabalu- great place to stay if want excellent value and up to date hotel with modern bathrooms and very clean
The hotel staff are nice, helpful and polite. The rooms are clean and huge. but there are some points are need to be fixed:
1- The food is terrible. I no longer find it worth it to even bother stopping in for the free breakfast....More
The hotel staffs and very kind and accommodating, allowing us to stay in the hotel til around 9pm even if we already made a checkout as our flight is at 1am.
The rooms are clean and huge ( we took the basement rooms as its...More
A good business hotel should you need a quite environment. Staff well mannered and well and good service rendered. Enjoyed our two night stay here while on business trip. Nice and pleasant place for honeymooners as well in the heart of city center.,,
Response from Shanmugam K | Reviewed this property |
Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid.
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"Not much choice as large tour groups coming and going"