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    Shangri-La's Tanjung Aru Resort & Spa

    20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
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    28/1/2018 29/1/2018
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    US$613
    US$548
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    US$613
    US$548
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    US$613
    US$548
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    Traveller (3400)
    Room & Suite (797)
    Storyboard
    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “kinabalu wing” (282 reviews)
    “sunset bar” (489 reviews)
    “kinabalu club” (155 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La's Tanjung Aru Resort & Spa
    Offers & Announcements: 7 Nights Getaway Package
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,862)
    There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
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    21 - 25 of 3,034 reviews

    Reviewed 4 weeks ago via mobile

    The location is convenient as it’s relatively close to KK Airport and the city centre. The property looks a bit dated (I stayed there about ten years before and it looked pretty much the same), but it big and with a nice garden around it....More

    Thank Marco R
    Response from ShangriLa_TAH, Director Of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 3 weeks ago

    Dear Marco R, Thank you for taking the time to write this review. We are happy you had enjoyed the facilities here but are sorry to hear that certain services had failed to meet your expectations. We will work on improving the experience immediately. Meanwhile...More

    Reviewed 4 weeks ago

    We arrived hotel at 3:00 ,enter room at 6:30,dont ask me why because i dont konw! Check out front desk charge me with another room bill over RM800,when point out this they recharge that room again,there is funny part they are not return my money...More

    Review collected in partnership with shangri-la.com
    Thank ning0086
    Response from ShangriLa_TAH, Director Of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 3 weeks ago

    Dear ning0086, We read this with much concern. We take great care to ensure that all important matters are taken care of in a timely and efficient manner for our guests but it seems we had failed to do so in this case. Please accept...More

    Reviewed 4 weeks ago via mobile

    Too big or too old to handle Request to change room , not available 5 mins later with the same person issued out 3 rooms ; reason Becos the rooms are cleaning and they don’t know want my friends to wait It wasn’t mentioned in...More

    Thank Edwin X
    Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 3 weeks ago

    Dear Edwin X, Thank you for taking the time to write this review. We strive to provide our guests with excellent services at all times and are therefore looking to improve ourselves all the times. I understand you have some feedback from your previous visit...More

    Reviewed 4 weeks ago via mobile

    What do you expect from Shangri-La? 5 star service and 5 star facility..We stay at club room of the hotel room if very clean and nice..This is the 3rd time I stay on Shangri-La (Philippines,Penang)and they never failed to impress me from room and food.I...More

    Thank Siti_Aisyah
    Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 3 weeks ago

    Dear Siti_Aisyah, Thank you so much for this amazing review of the resort and for your recommendation. We truly appreciate your kindness. The resort has a rewards programme, designed to encourage our colleagues to exceed guests' expectations at all times. Colleagues mentioned by name by...More

    Reviewed 4 weeks ago

    Service…The staff at this hotel were excellent, friendly and very helpful. The service was personal, friendly and excellent. They also helped us by calling our tour operator to follow up on a transport change for the tour we had arranged. Room…a sea view is substantially...More

    Thank Figures62
    Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 3 weeks ago

    Dear Figures62, Thank you very much for taking the time to write this review and for giving us full rating. We are delighted to hear that you enjoyed the Club Lounge and the facilities offered to our distinguished guests. Your suggestion for cushioned sun loungers...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$216 - US$529 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Kota Kinabalu
    • #1 Romantic Hotel in Kota Kinabalu
    • #2 Family Hotel in Kota Kinabalu
    • #2 Business Hotel in Kota Kinabalu
    • #2 Spa Hotel in Kota Kinabalu
    • #3 Luxury Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 492
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, Evoline ltd, TripOnline SA, Cancelon and getaroom.com so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Shangri-La`s Tanjung Aru Resort And Spa ,
    • Shangri-La`s Tanjung Aru Hotel Kota Kinabalu ,
    • Shangri Las Tanjung Aru Resort ,
    • Shangri Las Tanjung Aru Hotel ,
    • Shangri La Kota Kinabalu ,
    • Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Malaysia - Sabah
    Add Photo Photos
    Traveller (3400)
    Room & Suite (797)
    Pool & Beach (559)
    Dining (261)
    Hotel & Grounds (2039)
    Bathroom (72)
    Family and Play Areas (36)
    Business Centre & Event Rooms (22)
    Nearby
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    Nearby Restaurants
    Sunset Bar at Shangri-La's Tanjung Aru Resort and Spa
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    Nearby Attractions
    Tanjung Aru Beach
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    Ask a question
    Questions & Answers
    Matt P
    14 December 2017|
    AnswerShow all 5 answers
    Response from Bruno E | Reviewed this property |
    I don't think so, because I went everywhere and I didn't see. But I am not sure.
    1
    Vote
    Justine W
    28 November 2017|
    AnswerShow all 8 answers
    Response from Bluetayls | Reviewed this property |
    As others say use Uber as really cheap. We enjoyed SOULed OUT at Imago shopping centre in KK
    0
    Votes
    H B
    7 November 2017|
    AnswerShow all 4 answers
    Response from JLionstone | Reviewed this property |
    Since here cannot paste any website link, i think you already know where is the main page for STAR Marina. Those mentioned items are under "Water Sports - Motorised". If you can access that page, then there has hyper link... More
    2
    Votes
    Room Tips
    "Seaview room is really nice"
    Read review
    "Tanjung Wing rooms are newly refurbished as at 2017"
    Read review
    "Go with the Club Room - breakfast included and the evenings there are nice."
    Read review
    "sea view room"
    Read review
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