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Shangri-La's Tanjung Aru Resort & Spa

Shangri-La.comUS$249*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$347*
US$249*
US$252*
US$252*
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Shangri-La's Tanjung Aru Resort & Spa
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3,585 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
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Showing 2,839: English reviews
Dorking, United Kingdom
Reviewed 3 weeks ago

Stayed here in March for 4 nights the hotel is Amazing the staff are all professional and can not do enough for you. We upgraded to a club room which was great as we had use of the club lounge which had a less hectic breakfast but plenty of selection of hot and cold food also the staff in the...

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Helpful?
1Thank Mark H
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Mark H, That sounds like the perfect holiday! Thank you so much for choosing to stay with us and for taking the time to write this review. I can't wait to share this with my colleagues! We look forward to welcoming you back soon. Until then, safe travels always! Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 3 weeks ago

The hotel is fine, but staff are not helpful. The Wi-fi is strong enough. Food is fine. The swimming pool is smaller than most resorts. I was expected to experience a high-quality services at Shangri La.

Review collected in partnership with shangri-la.com
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2Thank A TripAdvisor Member
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear sir/madam, Thank you very much for taking the time to write this review of the resort. At Shangri-La's Tanjung Aru Resort & Spa, we take customer satisfaction very seriously and try our best to exceed expectations at all times. It is, therefore, disappointing to read that we had failed to do so when you were with us recently. We...

London, United Kingdom
Reviewed 3 weeks ago

The Shangri La Tanjung Aru was an excellent base for our time in Kota Kinabalu. We were beautifully looked after by Linda and the team in the Kinabalu Club lounge, it was well worth the extra cost as it afforded some peace and relaxation in a fairly busy resort. Don't miss flying over to Sepilok to see the beautiful Orangs...

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Helpful?
2Thank BarnesyMay
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear BarnesyMay, Thank you very much for taking the time to write this review of the resort. I'm so glad you got the chance to see the orang utans in Sepilok. The centre is doing a wonderful job, rehabilitating them there. I'll be sure to show Linda your review, I am certain this will make her very happy indeed. We...

Lower Stondon, Bedfordshire, UK
Reviewed 3 weeks ago

From the time we arrived to the time we left, we had amazing service from friendly, helpful staff. We had booked a Club Kinabalu Seaview Room, the view was stunning and left me mesmerised every time I stepped onto the balcony, the room was comfortable and well equipped with everything that we needed, even down to a hair band! We...

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Helpful?
5Thank Irisheyesaresmilin
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Irisheyesaresmilin, I was delighted to read your review, and was especially pleased to read your kind words about our resort. We are so happy to hear that you had enjoyed your holiday here with us. This will put a big smile on every colleague's face when I share your experience with them. We can't wait to welcome you back...

London, United Kingdom
Reviewed 3 weeks ago

Stayed for 3 nights in a mountain view club room - room was in need of a update the furnishings were very worn and the brown carpet didn't look at all clean 😳. The so called mountain view was in fact of a car park and floating village! The balcony was not clean and didn't look like it had been...

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Helpful?
2Thank Anne C
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Anne C, Thank you very much for taking the time to write this review of the resort. We are truly grateful for your honest feedback and those wonderful compliments. At Shangri-La's Tanjung Aru Resort & Spa, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Please accept our most sincere apologies, therefore,...

Reviewed 3 weeks ago

Everything about the resort was enjoyable - the food, the room, the facilities, the amenities, but most of all, the service. The grounds and design itself was beautiful. The only minor issues I had was that because its a popular resort it can feel a little crowded. I also wish the breakfast had better options. Nonetheless I am definitely planning...

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Helpful?
1Thank Dian I
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Dian I, Thank you very much for these compliments. We can't wait to welcome you back! Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

Point Cook, Australia
Reviewed 4 weeks ago

Great family resort. The cool zone pool area for the kids was amazing and catered for kids of all ages. The family was so happy at the resort we only went out once. Totally relaxing holiday. Very friendly and helpful staff.

Review collected in partnership with shangri-la.com
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Helpful?
Thank N1ckyB
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear NIckyB, Thank you so much for taking the time to write this review of the resort. It's wonderful to hear that the family had enjoyed their stay so much. One of our firm favourites at the water park is the giant bucket, hope you all had a splashing good time there! We can't wait to welcome you all back...

Reviewed 4 weeks ago via mobile

Stayed there a few times and always very relaxing. Like every Shangri-La there is a great ambience. Wonderful food choices and plenty to do within the resort as well as around KK. Need to have your own transport as it is quite far from the centre of downtown KK. Always my go to hotel in KK.

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Helpful?
Thank Mark P
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Mark P, Thank you so much for your kind words. We are humbled and flattered, all at once! We look forward to welcoming you back soon. Until then, safe travels always. With kindest regards, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

Reviewed 4 weeks ago via mobile

This hotel is so amazing. An absolute relaxing trip. The staff are super warm. Everything is great. The pool is fantastic and an area for kids which is so convenient. The rooms are super clean and the service is so great.

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Helpful?
Thank Mitra A
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Mitra A, Wow! Thank you so much for this amazing review. We're absolutely delighted to hear that you had had a great holiday here. We can't wait to welcome you back! Until we meet again, safe travels always. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

Chichester, United Kingdom
Reviewed 4 weeks ago

We have just returned from an amazing stay at this well placed hotel.The staff and setting and all faciilites of this well run and immaculate hotel are superb. We were so pleased to be offered a chance to upgrade our standard mountain view room to a commanding sea view room on the 7th floor which also gave us access to...

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Helpful?
2Thank mumsypops
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear mumsypops, Thank you so much for your very kind words. We're absolutely delighted to hear that both you and your family had enjoyed the holiday so much. Please do come back again soon. Until we meet again, safe travels always! Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €172 - €342 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Shangri-La Hotels and Resorts, Agoda, Hotwire, Travelocity, TripOnline SA, getaroom.com, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Malaysia - Sabah
Hotel Style:
#1 On the Beach Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Luxury Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Tanjung Aru Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Tanjung Aru Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didn't see a mountain view room but the sea views were stunning.”
NAEvans111, 24 Apr 2017 | Read review
“Choose a sea-facing balcony room and orientate towards westerly direction - the sunsets were invariably spectacular”
gazbro2017, 20 Apr 2017 | Read review
“Take advantage of the Club lounge facilities for a quiet evening after a busy day sightseeing.”
382kenw, 15 Apr 2017 | Read review
“Some rooms are being refurbuished. Check before you book. Sea views are the best.”
Barnaby04, 12 Apr 2017 | Read review
“Pay extra for Kinabalu Club Floor for best location and facilities.”
tuanton, 11 Apr 2017 | Read review
5 of 5
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US$249* /night
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Prices are for 1 room, 2 adults
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