We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Shangri-La's Tanjung Aru Resort & Spa

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Shangri-La\\
Shangri-La's Tanjung Aru Resort & Spa
Panoramas (28)
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,467 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
See the most recent reviews
Showing 2,763: English reviews
Shropshire
Reviewed 9 September 2013

My husband and I stayed at the Shangri-La for 8 days in total and had a wonderful experience. The staff are amazing and ensured every aspect of our stay was superb. Although there are alot of children at the resort as it is family friendly, the staff make sure that the children remain in their own pool/play area. Don't be...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank herbie001
Hong Kong, China
Reviewed 9 September 2013

Though there are many mainland tourists in the hotel, luckily they did not disturb my stay there. I've stayed at the Kinabalu Wing Seaview Room for 2 nights with my boyfriend. My room was located on the 6th floor which the Kinabalu Club lounge was located. The seaview was superb. Since the Resort is quite big, I would recommend to...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Natalie0303
Hong Kong
Reviewed 8 September 2013

Perfect experiece in STAR. friendly and attentive staff, unparalleled service from the heart. Best breakfast buffet ever at cafe tatu. Beautiful pool area, captivating scene at the infinity pool and exciting waterslides. Dont miss the sunset, its simply magnificent. We tried peppino restaurant which was fantastic and reasonably priced, cakes in borneo lounge are mouthwatering. Even after we checked out,...

 Report
Helpful?
Thank BennyHK
Dubai, United Arab Emirates
Reviewed 7 September 2013

What was supposed to be the icing on our honeymoon cake was the least memorable hotel experience of our stay in Singapore and Malaysia. If you're expecting Shangri-La standard/comfort then you're in for a great disappointment, just as we had experienced. We booked a Mountain view room, but got a garden view, a garden blocked by trees. As for the...

Review collected in partnership with shangri-la.com
 Report
Helpful?
1Thank Dubai_2_the_World
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Doppio_Dudu, thank you for spending your honeymoon with us and highlighting the efforts made by our dedicated colleagues during your stay. Your comments on our rooms and Peppino is well noted. As a beach side resort, we take pride in ensuring our beach remains litter-free and dedicated staff are assigned to clean it daily. Please accept our sincere apologies...

Rochester, United Kingdom
Reviewed 5 September 2013

We stayed for 5 nights at this hotel and I must say we had an amazing time. We were collected from the Airport by the hotel chauffeur, greeted by a lady serving us with nice cold drinks. Check-in was straight forward hassle free. We upgraded to the club room which was spacious with beautiful view. The club lounge were outstanding....

 Report
Helpful?
2Thank LRHow
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear LRHow, thank you for taking the time to provide us with your favorable feedback. I am very pleased to hear that you and your family had a wonderful time at our resort and enjoyed our hospitality. We thank you once again for staying with us and look forward to welcoming you and your family back soon! Sincerely, Craig Powell...

Hong Kong, China
Reviewed 5 September 2013

Stayed there for 4 days with my family for vaction. Experienced the followings 1. Cafe Tatu : - receptionist is always not available - food quality is average - one of staff at the egg counter teased on customer's English usage and chats with others 2. Requested for late check-out 1 day prior to our departure but later found out...

 Report
Helpful?
Thank Christian A
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Christian A, thank you for taking time to review us on Trip Advisor. On behalf of the resort please accept our apology for failing to provide you with a Shangri-La experience during your stay. Our employees have been Shangri-La trained to value all our guests and I have personally addressed your comments to the individuals and departments involved to...

London, United Kingdom
Reviewed 5 September 2013

Excellent resort and its the best so far I have stayed. Staff are very friendly. Kids will love the entertaiment avaliable at the resort. All types of food avaliable but local is very tasty. If you like to see unforgettable sunset view book sea view club which allows you to see sunset every night.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank I.abdurahim A
Marrakech, Morocco
Reviewed 4 September 2013

First the good - lovely room and resort environment. The bad - unfriendly welcome to hotel, clumsy check-in, wifi works only intermittently in my room, breakfast area a zoo after 8am, latest international newspapers two days old, staff friendly but quite unengaged. Not a bad hotel by any means, but far short of the standard I expect based on price,...

 Report
Helpful?
Thank LittleBurrans
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear LittleBurrans, thank you for sharing your comments with us. Please accept our sincere apologies for the poor service which you received during your stay. We have taken note of your comments and during this busy period we have added an alternate breakfast venue at Shang Palace. Improvements to our WiFi service is also in progress. Thank you again for...

Rochdale, United Kingdom
Reviewed 4 September 2013

We booked 6 nights at the Shangri La Tanjung Aru resort in Kota Kinabalu, Borneo. We had an amazing time and the staff at the hotel are superb (James T at the concierge desk in particular). The hotel was spotlessly clean despite it being quite busy. The only downside is the price of the food and drink in the hotel....

 Report
Helpful?
Thank NikkiFell
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear NikkiFell, thank you for your generous feedback. We are very fortunate to have such a dedicated colleague in James with our Shangri-La family and will be sure to pass your comments along to him. I am sorry to learn that you find the price of food and drinks expensive in the resort as we regularly conduct price reviews on...

Klang, Malaysia
Reviewed 4 September 2013

Being a golden circle member, I just had my most disappointing stay at Shangri-la Tanjung Aru. Several encounters - (1) undercooked and cold pasta (2) burned white rice served to my kids for the children's menu (3) rude lifeguards telling my hubby off for smoking at an area where no notice was displayed (even though he didnt tell off several...

 Report
Helpful?
Thank JLow2013
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear JLow2013, thank you for your constructive review and please accept our sincere apologies for any inconvenience endured during your stay. I am very concerned to learn about your disappointing dining and stay experience and would really appreciate if you can contact me directly at craig.powell@shangri-la.com with more information to assist us in our investigation. Thank you again for your...

3,559 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3008)
Viewed
Pool/Beach Area (471)
Viewed
Room/Suite (379)
Viewed
Bathroom (59)
Viewed
View from Room (271)
Viewed
Hotel & Grounds (647)
Viewed
Dining (150)
Viewed
Business Centre/Function Rooms (14)
Viewed
Family/Play Areas (30)
Viewed
2:31
Videos (2)
Viewed
Other (985)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (530)
Viewed
Amenities (138)
Viewed
Beach (12)
Viewed
Infinity Pool (47)
Viewed
Kinabalu Wing Executive Seaview Suite (56)
Viewed
Kinabalu Wing Seaview Room (41)
Viewed
Dining (115)
Viewed
Tanjung Wing Seaview Room (34)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kota Kinabalu
2.4 km away
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
25.1 km away
Shangri-La’s Rasa Ria Resort & Spa
4.3 km away
Le Meridien Kota Kinabalu
Le Meridien Kota Kinabalu
#5 of 90 in Kota Kinabalu
1,940 reviews
Show Prices
Show Prices
Show Prices
5.0 km away
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
#3 of 90 in Kota Kinabalu
1,243 reviews
19.0 km away
Nexus Resort & Spa Karambunai
Nexus Resort & Spa Karambunai
#12 of 90 in Kota Kinabalu
1,230 reviews
5.2 km away
Hotel Sixty3
Hotel Sixty3
#1 of 90 in Kota Kinabalu
579 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €184 - €393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Asiatravel.com Holdings, Hotels.com, Booking.com, Travelocity and Agoda so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Malaysia - Sabah
Hotel Style:
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Luxury Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Tanjung Aru Resort & Spa staff and other travellers.
60 questions
Ask a question

See all questions (60)

Questions? Get answers from Shangri-La's Tanjung Aru Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view is a must”
 of 5 bubbles mystic18, 15 Jan 2017 | Read review
“Choose a room with air-conditioning in the corridor - its is very hot there.”
  • Luxurious bath room suite
  • Spacious and very comfortable bedroom
  • View from the Suite Balcony
  • View from the Suite Balcony
  • Spacious bedroom
  • The Suluge Suite
  • Separate Lounge
  • The Suluge Suite
 of 5 bubbles Leeds_Visitor, 8 Jan 2017 | Read review
“Spend a little more to book sea view rooms but be warned that there are noisy renovations until February 2017!”
 of 5 bubbles johngU5398UA, 7 Jan 2017 | Read review
“Ask before you book if you can get as of Feb 2017 a newly renovated room.”
 of 5 bubbles Ioli2014, 3 Jan 2017 | Read review
“stay in the rooms with an ocean view you will not be disappointed, club rooms would be even better if you can”
  • great room great view
  • view from club room tanjung wing
 of 5 bubbles NancyZed, 1 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay