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Shangri-La's Tanjung Aru Resort & Spa

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3,509 Reviews from our TripAdvisor Community

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Shanghai, China
Reviewed yesterday NEWvia mobile

It's not a brand new hotel (although they were running some renovation while I was there in October 2016) so do not expect super fancy facilities. It's an out dated hotel but excellent for families. They have a some water slides and a small water park where all the kids love to spend time. It's kids club is nice and...

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Thank akiakola
moscow
Reviewed 2 days ago NEWvia mobile

My favorite at KK. Please mind that we visited earlier Sabah/Borneo villas, Shangri-la's Rasa, Beringgis hotel, Nexus. Each of the above has its own charm, but my heart is with this hotel. Super restaurants, Happy Hours for Club guests, impressive pools equipped with special attractions is one of the few reasons to name it the prime destination point. Yet, Shangri-la's...

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2Thank MoscowSwan
Toronto, Canada
Reviewed 3 days ago NEW

Comparing to intercontinental Kl which is half the price, this shangri la delivers half the pleasure of that hotel. Comparing this to Shangri la Muscat, this hotel isn't close to being a 5 star hotel. Small shower stalls with mildew stains and cracked tiles, rough towels, stains on carpet. Then the breakfast is mediocre. The first time i ever had...

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Helpful?
Thank Ebrahim5452
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Ebrahim5452, Thank you for this review of the resort. I read this with much concern and would like to thank you for taking the time to point these product and service shortcomings out to us. These are inexcusable and we would like to take immediate action to rectify them. Would you mind greatly if we troubled you to contact...

A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

We felt very welcome and could feel a hospitality which exceeded our expectations. We stayed at a hotel nearby before but were treated much better here at ShangriLa. Would love to come back again! It is fabulous for kids, the pool has slides and a water bucket. You can play an angry bird kind of game with water balloons. Great...

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Thank A TripAdvisor Member
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear sir/madam, We are beyond thrilled to read this review of the resort! Thank you so much for making our day. We can't wait to welcome you back. Until we meet again, safe travels always. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

London, United Kingdom
Reviewed 5 days ago NEW

We stayed a week in February at this Hotel, we were lucky to be in the Kinabalu wing and a room that enabled us to use the club lounge. Where all the staff were extremely helpful and wiling to help out with anything. We also visited the Sunset bar where again the staff were great. The Italian restaurant food was...

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Helpful?
Thank Sandycliff55
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Sandycliff55, Thank you so much for sharing your experience here. I can't wait to show this to my colleagues! Please come back again soon. Until we meet again, safe travels always. Yours sincerely, Claudina Wong, Director of Communications, Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

Bangkok, Thailand
Reviewed 5 days ago NEW

After taking a break from work it is time to return and we decided to have a short stop in KK to go diving and sit by the pool for a while. We had been to the S-L Tanjung Aru previously but it was about 12 years ago when the kids were very young. In the intervening time S-L have...

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1Thank JohnsonsCanada
Shantou, China
Reviewed 1 week ago

This is truly a paradise in Malaysia. The room is spacious. Bed mattress is firm. My family liked the room a lot. A must to try the bar. There is a live band, and the service is welcoming and friendly. The spa is another recommendation, because the ladies are professional and friendly.

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Helpful?
Thank LXR88
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear LXR88, WOW! Thank you so much for this amazing review of the resort. I can't wait to share this with the team. Especially the team at CHI The Spa. They will be so thrilled to read this. We wish you all safe travels always and can't wait to welcome you back here. Yours sincerely, Claudina Wong Director of Communications...

Toronto, Canada
Reviewed 1 week ago

We enjoyed staying here. The staff was great. It is a little isolated from town so you don't get a lot of dining choices. Food at the hotel was very good. The one bad thing is they have a place called Burger Joes except we couldn't get a burger. Weird. Beautiful setting.

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1Thank Ray C
Brisbane Region, Australia
Reviewed 1 week ago

Had a conference here for a week. 200 people. The staff could not be more polite and accommodating. The place has great facilities for a conference and the food was fantastic. Good place to holiday, especially with kids as there is plenty for the little ones to do - waterslides, ice cream huts etc. It also has Adult only areas...

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1Thank NorthernNov
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear NorthernNov, Thank you so much for this lovely review of the resort. I hope you had had time to enjoy the resort and Kota Kinabalu during your week-long conference. It will be wonderful to welcome you back - but for a holiday next time! Until we meet again, safe travels always. Yours sincerely, Claudina Wong Director of Communications Shangri-La's...

Perth, Australia
Reviewed 2 weeks ago

I was here for a business trip during the Chinese New Year. The hotel was full but credit to the stuff that the service was still top quality. The hotel is little old but part of the hotel has been refurnished. I will be looking forward to bring my kids here for a revisit once the refurnishing work is done.

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1Thank mykilkenny
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear mykilkenny, Thank you so much for such a lovely review of the resort and for giving us full rating. We can't wait to welcome you back with your family after June! Afterall, there is a direct flight between both our home cities... Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €202 - €385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotels.com, Agoda, Asiatravel.com Holdings and Booking.com so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Malaysia - Sabah
Hotel Style:
#1 Romantic Hotel in Kota Kinabalu
#1 Luxury Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Tanjung Aru Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Tanjung Aru Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a Kinabalu Club room with a view of Mount Kinabalu.”
 of 5 bubbles Sandycliff55, 23 Feb 2017 | Read review
“Most rooms have water views, but mountain view rooms are still good. Try to get floor 5 and above”
 of 5 bubbles NorthernNov, 16 Feb 2017 | Read review
“beach resort less than 20 mins away from the airport”
 of 5 bubbles DSISJ, 13 Feb 2017 | Read review
“Ask if there are any offers on upgrades”
 of 5 bubbles BlackpoolNicki, 13 Feb 2017 | Read review
“Demand a room in the renovated Tanjung Wing. This wing has great sunset views vs the view of parking lots from the other wing.”
 of 5 bubbles MotherofYoung3, 5 Feb 2017 | Read review
5 of 5