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Ming Garden Hotel & Residences

Orbitz.comUS$121*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$211*
US$121*
US$211*
US$121*
US$211*
US$121*
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Ming Garden Hotel & Residences
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428 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Geelong, Australia
Reviewed 7 April 2017 via mobile

Bernard, the hotel manager on duty was absolutely cold, aggressive and rude when we wanted an early check in. No courtesy. In the end we didn't get the room we booked and had to settle for a room with two single beds. Wouldn't recommend it.

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Helpful?
Thank tiffanymattessich
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear tiffanymattessich, Greetings from Ming Garden Hotel & Residences, Kota Kinabalu! Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team I would like to apologize that your experience was not all that it could have been. We try very hard to ensure guest comfort and appreciate valuable feedback like...

Phnom Penh, Cambodia
Reviewed 5 April 2017

The room was clean and the bed was really comfortable for Asia. Location was very convenient as it is just across the road from a large shopping center. The breakfast buffet was decent, but most of the items are geared more towards Chinese guests. Speaking of guests, the majority of guests(90%) were Chinese when I stayed. I was extremely busy...

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Helpful?
Thank Scoobydoo32
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Scoobydoo32, Warmest greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences. I am pleased to have read that you had a wonderful time with us and that you were happy with the cosy and spacious room that was allocated...

Reviewed 30 March 2017 via mobile

Room is clean, service is polite and efficient considering near full occupancy. Location is convenient if you have ready means of transport. Parking system for residents could however be improved. Just dont look out the window

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Helpful?
Thank S A
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear S A, It was a pleasure having you with us and thank you for taking the time to review your stay at Ming Garden Hotel & Residences. I am delighted to know that you enjoyed your recent stay with us and sincerely appreciate you taking the time to post a review of your experience. Thank you again for sharing...

Kota Kinabalu, Malaysia
Reviewed 27 March 2017 via mobile

Location at city centre and hotel is good not Uber friendly. Been here for their dinner buffet with alot of choices. Suitable for family, businesses or solo travelers. Hotel does not care if the taxi harrass your Uber Driver during pickup

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Helpful?
Thank mcsj007
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear mcsj007, Greetings from Ming Garden Hotel & Residences, Kota Kinabalu! Your feedback is important to ensure that we continually deliver the service at Ming Garden Hotel & Residences is renowned for and exceed your expectations for future visits. I was therefore concerned to understand that on this occasion we did not meet your expectations. Please accept my sincere apologies...

Reviewed 23 March 2017 via mobile

I travelled from Brunei by road and arrived quite late in the evening. I did not book for my room so this was a gamble. Approached the front desk and I must say they were very helpful to find me suitable room with my kids. Room is very clean Location is very close to city and Imago Shopping Breakfast is...

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Helpful?
Thank Joe_Fuse
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Joe_Fuse, Greetings from Ming Garden Hotel & Residences, Kota Kinabalu! I am delighted to know how much you enjoyed your recent holiday with us and sincerely appreciate you taking the time to post a review of your experience. We are delighted to read that you are overall impressed with the quality of our hotel facilities and services, especially from...

Singapore, Singapore
Reviewed 24 February 2017 via mobile

1/ Room was generally clean and comfortable. Fully equipped with WiFi as well as local LAN connections. 2/ Food was great, definitely you just tried their in-house dining food, were delicious and price not expensive as compared to other hotel price. Must try Ming Garden Signature Burger. 3/Staffs generally polite n would be able to greet you in mother tongue...

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Helpful?
Thank XavierSimTzeKeng
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear XavierSimTzeKeng, It was a pleasure having you with us and thank you for taking the time to review your stay at Ming Garden Hotel & Residences. We are delighted to know that you enjoyed our clean & comfortable room, state-of-the art facilities, as well as the services provided by our team of dedicated colleagues. We appreciate you mentioning our...

Singapore, Singapore
Reviewed 19 February 2017

Great location, right opposite Imago mall, just need to cross the road to get to. Room is clean and cosy, toilet a little cramped but it's still great. Staff are friendly. Nice hotel to stay in at a good price.

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Helpful?
Thank Han L
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Han L., Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback, to know that we were able to ensure your moments with us were memorable for all the right reasons is just truly wonderful. Your review of our offerings and services is most...

Singapore, Singapore
Reviewed 9 February 2017

Lousy service from the front desk staffs but the restaurant staffs service was excellent and fantastic. Able to handle hundred of guesst for breakfast. I even saw the captain himself wipe the wet floor with only tissues by his own hand. The room is clean, big, strong wifi. Only the towel was not dry enough, there is a smell on...

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Helpful?
1Thank CliffWong17
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear CliffWong17, Greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback following your recent visit to Ming Garden Hotel & Residences. We are happy to know that you had a great stay with us and that you were pleased with your clean & spacious room, breakfast selections, and our complimentary high-speed Wi-Fi...

Reviewed 20 January 2017 via mobile

I travelled to Kota Kinabalu with my groups. I booked for 27rooms, stayed for 2 night and did new year's dinner at their function rooms. Mr Roslan from Ming Garden is sooo helpful and understand what we need. The reservation process done smoothly. We got special price and special treatment. Everybody in my group were happy stayed in this hotel....

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Helpful?
Thank YaniKY
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear YaniKY, Warmest greetings from Ming Garden Hotel & Residences, Kota Kinabalu! Thank you for taking the time to share your feedback following your recent visit to Ming Garden Hotel & Residences. We would like to humbly thank you for the praise and we appreciate all positive comments that you have channelled to us regarding our modern & spacious rooms,...

Singapore, Singapore
Reviewed 18 January 2017

A good hotel with a lot of potential but lacking in quality management and leadership. The hotel is popular with tourist from China and Korea, wiith bus loads checking in/checking out almost 2-3 times a day so you can imagine how noisy and a little bit chaotic things can be in the lobby area. Rooms are poorly maintained and cleaned...

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Helpful?
1Thank Diving-Addiction00
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Diving-Addiction00, Greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback following your recent visit to Ming Garden Hotel & Residences. I was very disappointed to know that a valued guest has left our hotel describing their negative experiences, please accept my sincere apologies for any inconvenience caused in regards to the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Ming Garden Hotel & Residences welcomes you with warm Sabahan hospitality. Situated near the junction of several thoroughfares, our strategic location along the Coastal Highway allows fast access to Kota Kinabalu's central business, commercial and places of interest. Located within minutes from the airport, main bus terminal and jetty, this hotel is indeed the ideal choice of accommodation for business and leisure. ... more   less 

Additional Information about Ming Garden Hotel & Residences

Address: Lorong Mangga | Jalan Costal, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €47 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ming Garden Hotel & Residences 4*
Number of rooms: 600
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Asiatravel.com Holdings, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Ming Garden Hotel & Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ming Garden Hotel & Residences Kota Kinabalu, Malaysia - Sabah
Hotel Style:
#6 Spa Hotel in Kota Kinabalu
#10 Luxury Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Ming Garden Hotel & Residences staff and other travellers.
7 questions
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Questions? Get answers from Ming Garden Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As a room that face Imago Mall.”
Kennyahm, 27 Apr 2017 | Read review
“Best Place for relax alone”
, 10 Apr 2017 | Read review
“ask for 7th floor for direct access to the pool”
bobot2002, 13 Dec 2016 | Read review
“Higher floor to see the view surrounding hotel Check some website before book, different website has different promo (Traveloka, Agoda, etc)”
134evatan, 5 Dec 2016 | Read review
“Premier experience highly recommended”
205ar, 3 Sep 2016 | Read review
5 of 5
Orbitz.com
US$121* /night
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Expedia.comUS$121
Hotels.comUS$121
CancelonUS$211
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Prices are for 1 room, 2 adults
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