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Ming Garden Hotel & Residences

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Ming Garden Hotel & Residences
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422 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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Reviewed 1 week ago via mobile

Had a pleasant stay in Ming Garden recently. Their front desk staff were very helpful. However their pricing for in dining food was quite pricy to my taste. Rooms are clean and spacious. Sadly u would need to take a taxi to come out of the hotel area to do some shopping and etc.

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Helpful?
Thank Amish J
Bandar Seri Begawan, Brunei Darussalam
Reviewed 1 week ago via mobile

Normally stay at the Sutra Harbor or the Hyatt but have been moved here through our company. Hotel is opposite the Imago shopping center which is close for access. Don't try and walk there at night. Take the shuttle! Doggy area below the hotel down the road and very busy road to try and cross 24 hours a day. Hotel...

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Helpful?
Thank D S
Petaling Jaya, Malaysia
Reviewed 2 weeks ago

The first thing i would like to praise is their customer service, all the staff are friendly and always ready to put a smile. I love their greetings and how that actually made our day great. Room was nice, the toilet has a transparent glass, so when you shower, there is bound to be silhouette, if you need privacy, this...

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Thank Orange_le_Voyageur
Kota Kinabalu, Malaysia
Reviewed 2 weeks ago

Reception was helpful when I inform them I was tired and they approve and assist me to check in early due to I have to check out early morning . Room Clean and clear , food delicious . Swim pool and Gym room nice . Room food service fast .

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Helpful?
Thank Vloody W
Geelong, Australia
Reviewed 2 weeks ago via mobile

Bernard, the hotel manager on duty was absolutely cold, aggressive and rude when we wanted an early check in. No courtesy. In the end we didn't get the room we booked and had to settle for a room with two single beds. Wouldn't recommend it.

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Thank tiffanymattessich
Phnom Penh, Cambodia
Reviewed 2 weeks ago

The room was clean and the bed was really comfortable for Asia. Location was very convenient as it is just across the road from a large shopping center. The breakfast buffet was decent, but most of the items are geared more towards Chinese guests. Speaking of guests, the majority of guests(90%) were Chinese when I stayed. I was extremely busy...

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Helpful?
Thank Scoobydoo32
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Scoobydoo32, Warmest greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences. I am pleased to have read that you had a wonderful time with us and that you were happy with the cosy and spacious room that was allocated...

Reviewed 3 weeks ago via mobile

Room is clean, service is polite and efficient considering near full occupancy. Location is convenient if you have ready means of transport. Parking system for residents could however be improved. Just dont look out the window

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Helpful?
Thank S A
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear S A, It was a pleasure having you with us and thank you for taking the time to review your stay at Ming Garden Hotel & Residences. I am delighted to know that you enjoyed your recent stay with us and sincerely appreciate you taking the time to post a review of your experience. Thank you again for sharing...

Kota Kinabalu, Malaysia
Reviewed 4 weeks ago via mobile

Location at city centre and hotel is good not Uber friendly. Been here for their dinner buffet with alot of choices. Suitable for family, businesses or solo travelers. Hotel does not care if the taxi harrass your Uber Driver during pickup

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Helpful?
Thank mcsj007
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear mcsj007, Greetings from Ming Garden Hotel & Residences, Kota Kinabalu! Your feedback is important to ensure that we continually deliver the service at Ming Garden Hotel & Residences is renowned for and exceed your expectations for future visits. I was therefore concerned to understand that on this occasion we did not meet your expectations. Please accept my sincere apologies...

Reviewed 4 weeks ago via mobile

I travelled from Brunei by road and arrived quite late in the evening. I did not book for my room so this was a gamble. Approached the front desk and I must say they were very helpful to find me suitable room with my kids. Room is very clean Location is very close to city and Imago Shopping Breakfast is...

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Thank Joe_Fuse
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Joe_Fuse, Greetings from Ming Garden Hotel & Residences, Kota Kinabalu! I am delighted to know how much you enjoyed your recent holiday with us and sincerely appreciate you taking the time to post a review of your experience. We are delighted to read that you are overall impressed with the quality of our hotel facilities and services, especially from...

Singapore, Singapore
Reviewed 24 February 2017 via mobile

1/ Room was generally clean and comfortable. Fully equipped with WiFi as well as local LAN connections. 2/ Food was great, definitely you just tried their in-house dining food, were delicious and price not expensive as compared to other hotel price. Must try Ming Garden Signature Burger. 3/Staffs generally polite n would be able to greet you in mother tongue...

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Helpful?
Thank XavierSimTzeKeng
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear XavierSimTzeKeng, It was a pleasure having you with us and thank you for taking the time to review your stay at Ming Garden Hotel & Residences. We are delighted to know that you enjoyed our clean & comfortable room, state-of-the art facilities, as well as the services provided by our team of dedicated colleagues. We appreciate you mentioning our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Ming Garden Hotel & Residences welcomes you with warm Sabahan hospitality. Situated near the junction of several thoroughfares, our strategic location along the Coastal Highway allows fast access to Kota Kinabalu's central business, commercial and places of interest. Located within minutes from the airport, main bus terminal and jetty, this hotel is indeed the ideal choice of accommodation for business and leisure. ... more   less 

Additional Information about Ming Garden Hotel & Residences

Address: Lorong Ming | Jalan Costal, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €50 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ming Garden Hotel & Residences 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Ming Garden Hotel & Residences Kota Kinabalu, Malaysia - Sabah
Hotel Style:
#5 Spa Hotel in Kota Kinabalu
#10 Luxury Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Ming Garden Hotel & Residences staff and other travellers.
7 questions
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Questions? Get answers from Ming Garden Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Place for relax alone”
, 10 Apr 2017 | Read review
“ask for 7th floor for direct access to the pool”
bobot2002, 13 Dec 2016 | Read review
“Higher floor to see the view surrounding hotel Check some website before book, different website has different promo (Traveloka, Agoda, etc)”
134evatan, 5 Dec 2016 | Read review
“Premier experience highly recommended”
205ar, 3 Sep 2016 | Read review
“Junior suite is a better size.”
debwhatley, 16 Jul 2016 | Read review
5 of 5