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Grand Borneo Hotel

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Grand Borneo Hotel
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333 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Reviewed 4 days ago NEW

I had a superior room and staying only for 1-adult. I have to move into 2 rooms cause the 1st room have leaking on the windows. Then the 2nd room there is no leaking, but the cleanliness is seriously horrible. I stayed before in a very old hotel, but its still comfortable cause they make sure the cleanliness is strictly...

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Helpful?
Thank GlobeTrekkie007
Reviewed 4 weeks ago via mobile

Excellent location and good deal of room; direct access to shopping mall offer great selections of food and shopping; easy to get transportation; rooms are clean and simple, however staff with excellent service attitude.

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1Thank DashMen
Taipei, Taiwan
Reviewed 5 weeks ago

Stayed 2 nights and wanted to check out. We informed hotel on first night there were no towels. They gave us 1 towel for 2 people. On the second night, the towels were gone again and we had to ask for shower towels again. Hotel Staff all untrained, they could not answer any basic questions about the internet not working....

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3Thank redsed
Kuala Lumpur, Malaysia
Reviewed 8 October 2016

Situate in the Shopping mall (1 Borneo Shopping mall) make easier for guest the look for this hotel and go to the mall but the door that connect the mall will be close at 11 PM....despite far from the airport and town centre, it location give an easy access to drive/go to Kundasang or north part of Sabah but please...

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Thank afiq_razak
Toronto
Reviewed 7 October 2016

We spent two nights at the Grand Borneo. They rooms were spacious, well appointed and very clean. The staff were very friendly and helpful. The hotel is located right in a shopping mall which made the kids very happy....... We were impressed with the breakfast buffet. There were numerous choices so even the picky eaters could find something to nibble...

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Thank michaelfitzg
Reviewed 30 September 2016 via mobile

The hotel was luxurious and cozy. The room was clean like any other 5 star hotels such as Hyatt and Hilton. It seems like all staffs are highly educated and professional. They spoke perfect Russiki eggik and English. What a great hotel. I enjoyed my honeymoon at this hotel and i will definately visit here again P.S breakfast buffet was...

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Thank Yakimov I
London, United Kingdom
Reviewed 4 September 2016 via mobile

We took a standard room but considering the look of the hotel were shocked at how shabby, rundown and dirty their rooms on standard were! We sleepy there 1 night of a 5 night stay as I was tired from traveling, next morning upgraded. They add 10% compulsory to your bill but I feel on the standard rooms that no...

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Thank I-am-Karl
Penang
Reviewed 1 September 2016

good location, but then need a lot of improvement on service and maintenance of the room. We got room with full of dust. The aircond vent was dusty. water flow system not so good. Piping need touch up. Hope the management will look into the refurbishment to match with other hotel near by.

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Thank Shanmugam K
malaysia
Reviewed 15 August 2016

- 7km far from town - beside mall - parking is so little, if none you will need to park in the mall and pay..not free - far from the town where foods and entertaiments are - breakfast is a buffet..thats awesome - swimming pool is huge but sadly freezing cold..hated it - rooms are ok..not bad

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Thank wadapanda
Bangkok, Thailand
Reviewed 8 August 2016

I stayed in the Grand Borneo Hotel for 3 nights with breakfast included. Staff are friendly and helpful and located by the largest shopping mall in KK. The room was clean but a bit dated as the hotel is now 10 years old and in need of some updates and a lick of paint here and there. I stayed in...

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Thank Mitch1963_11

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Grand Borneo Hotel, a fast growing home-grown brand, makes its debut in the pulsating tropical wonders of Kota Kinabalu. This 325-room property of modern chic deluxe class forms an integral part of the largest mall in Sabah - 1Borneo Hypermall; an entertainment complex with over 400 stores of leisure, entertainment and culinary delights. This international class hotel caters to business travelers as well as holiday makers. ... more   less 

Additional Information about Grand Borneo Hotel

Address: D'Borneo Hotel TA-00-01, 1 Borneo Hypermall | Jalan UMS, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €28 - €47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Borneo Hotel 3*
Number of rooms: 298
Reservation Options:
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Also Known As:
Grand Borneo Hotel Kota Kinabalu, Malaysia - Sabah
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Questions & Answers

Here's what travellers have asked, with answers from Grand Borneo Hotel staff and other travellers.
2 questions
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Questions? Get answers from Grand Borneo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, don't stay in this hotel”
 of 5 bubbles redsed, 3 Nov 2016 | Read review
“just ok. need alot of improvement.”
 of 5 bubbles shanalia, 1 Sep 2016 | Read review
“not sure about the view..”
 of 5 bubbles wadapanda, 15 Aug 2016 | Read review
“Do not book a room with no window because sporadic internet at best”
  • Bathroom was fine with a good powerful shower
  • Desk and flat screen TV...no mini fridge in room
  • Double/twin bedroom
 of 5 bubbles Mitch1963_11, 7 Aug 2016 | Read review
“If you want value for money, this isn't it.”
 of 5 bubbles camy_a8, 4 Jan 2016 | Read review
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