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The Klagan Regency

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823 Reviews from our TripAdvisor Community

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There are newer reviews for The Klagan Regency
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Showing 705: English reviews
1 review
Reviewed 10 November 2010

The hotel is intergrated with 1Borneo shopping centre. It is good if you are planning to enjoy your shopping or entertainment. The room is clean and good, the room have bathtub and between toilet and bed area, they have big glass that option you to open or close so you can enjoy watching 32' flat screen while taking hot/warm bath.... More 

Thank interferens
Manila, Philippines
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 November 2010

The room was clean and comfortable, nice bed and shower. We paid $83U.S per night which we felt was a bit excessive. They claimed that they did not get our reservation even though we repeated it several times over the phone. The restaurant charged 33 Ringitts ++ per person for breakfast which was a ridicuous price .... plenty of bread,... More 

Thank Ben1952
NKK1B, Public Relations Manager at The Klagan Regency, responded to this review

Greetings from Novotel Kota Kinabalu 1Borneo. Thank you for taking the time to complete the Online Guest review during your recent stay at Novotel Kota Kinabalu 1Borneo. Your review has caused us deep concern and we would like to offer our sincere apologies for any frustration and anxiety that it may have caused you while staying with us. We have... More 

Kuala Lumpur, Malaysia
1 review
Reviewed 31 October 2010

We stayed 3 nites. Half hour drive from the airport.Room was very clean although a liitle small. Staff were all very polite and courteous. Facilities good, adequate gym and swimming areas.We did not eat in except for breakfast since the mall was adjoining and offered wide range of food. Breakfast was sumptious, with a wide spread from salads to cereals,breads... More 

Thank rzaharah

Travellers are raving about these Kota Kinabalu hotels

Marseille, France
1 review
Reviewed 19 October 2010

This hotel is connected to the biggest mall in Borneo. From your check in to your check out you feel like you are in a kind of dream. The staff are all working together to make your stay an unforgettable moment. The restaurant is as delightful as Room Service. Rooms are really big with modern furnishing. I will come back... More 

Thank AlexandreClovis
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 October 2010

A business or as a couple is suitable. With children (beliw 12 yrs) lacks the facilities & entertainment to keep turncoat whole day. For food & basic shopping is good as within the vicinity of the hotel but all other sight seeings, u need to get a package or rent a car. Although you may register at the mall to... More 

Thank Fiza
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 13 October 2010

the hotel is quite nice, it is still new. the location of the hotel is quite far from the city but they are offering free shuttle service to the city. we had fun staying in the hotel but no nightlife....we had to go to the city for nightlife. a warning to the people staying in the hotel, waited for a... More 

Thank japs1969
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2010

This hotel was very plush, elegant with huge rooms and bathrooms and views to the mountains. We thoroughly enjoyed our 5 night stay. Staff were outstanding - genuine, friendly and really helpful. The hotel is a located next to Borneo1 Hypermall so lots of Cafes and shopping and just a short local taxi ride into town. We enjoyed staying out... More 

Thank MrJohnandLynK
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 October 2010

Nice new hotel and very friendly & helpful staff; some parts of the hotel still under construction; stayed in a standard king room, complimentary cable Internet connection, which was great as we arranged all our tours online; safe in the room, which was also handy; well equipped gym & swimming pool; towels were provided at the pool so no need... More 

Thank Kubus4
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 October 2010

the staff at this hotel are exceptional i proposed to my partner at this hotel and the staff members mr terrence,mr damon and miss natalie were unbelievable in helping me achieve this. they with the chefs provided an incredible meal for both of us 8 courses in all at an unbelievable low cost. they provided an exceptional amount of time... More 

1 Thank dazzaling

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more   less 

Additional Information about The Klagan Regency

Address: Tb-00-01 | 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia (Formerly 1 Borneo Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €36 - €69 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Klagan Regency 3.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
Accor Kota Kinabalu
Kota Kinabalu Novotel
The Klagan Regency Kota Kinabalu, Malaysia - Sabah
Hotel Style:
#8 Spa Hotel in Kota Kinabalu
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Questions & Answers

Questions? Get answers from The Klagan Regency staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one which faces the road for a better view.”
 of 5 bubbles jeremyt875, 26 Nov 2016 | Read review
“Ask for higher floor unless you want to see roofs...”
  • Roofs
 of 5 bubbles zhiyibb, 21 Nov 2016 | Read review
“If you are coming with a car, do not stay at this hotel. Unless you need the exercise.”
 of 5 bubbles 751hanafia, 4 Sep 2016 | Read review
“Spacious room with good view”
 of 5 bubbles kia5, 29 Jun 2016 | Read review
“we went with trip a deal so you get what they give you”
 of 5 bubbles howie1802014, 20 Apr 2016 | Read review
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