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The Klagan Regency

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823 Reviews from our TripAdvisor Community

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There are newer reviews for The Klagan Regency
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Showing 705: English reviews
Munich, Germany
Reviewed 17 August 2016

We were looking for a place to stay one night after climbing the Mount Kota Kinabalu and we had a nice offer for this hotel. I have to say i was a bit disappointed. First of all the location. It's quite outside the city center ... Regarding the room: they are big but quite old. The bathtub was damaged. Compare...

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Thank MrsLarstcher
Reviewed 4 August 2016 via mobile

At first sight, the rooms look a bit worn out and the bath tub could be shinier. However, the bed is very comfortable, rooms are quiet and staff very friendly. Breakfast is excellent and generous. Very popular with Chinese mass tourism (as are basically all upscale hotels in KK), which can be a bit off-putting.

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Thank silentsurfer87
Miri
Reviewed 26 July 2016

This is an allright place, however, not worth the money. Stayed next door in the other hotel few months back and felt it was about the same quality. Not worth the extra buck! The stench of old carpet is sometimes overwhelming.

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Thank Brabha
Richmond, Canada
Reviewed 10 July 2016

We had stayed here five years ago when it was still under the Novotel brand. Sadly the hotel has gone downhill since then. The rooms are large but are in desperate need of refreshing. The walls need repainting and repair. The bathroom screens had mold and the bathtubs were scratched and needed to be replaced. There's free wifi but you...

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1Thank hannahsholmes
MarcommTKR, Marketing & Communications Executive at The Klagan Regency, responded to this review

Dear Hannah Sholmes, Thank you very much for sharing your travel experience you had with The Klagan Regency Hotel @1Borneo. I would like to apologize on behalf of the hotel and am very sorry to hear about your unfortunate experience. We will notify the respective departments about the food, housekeeping and internet services and hope you do give us chance...

Reviewed 2 July 2016 via mobile

The best hotel in kota kinabalu. Just a walking distance / accross the street you can find alot of local bars, restaurants and shopping malls. The room was pretty and clean. The bed was super comfy. Loving the bathroom, soo pretty and i love how spacious the room is and loving how creative and pretty their design on the room....

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Thank Ryza R
Seremban, Malaysia
Reviewed 29 June 2016

I got twin single room. The room was spacious that I think even with 2 extra bed wouldn't be a problem. The toilet was clean with a bathtub. I get city view from my room. The television had 27 channels so you really don't get bored in the room. The only thing I think the management can improvise was to...

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Thank kia5
Makati
Reviewed 21 June 2016

Was able to get early check in which was so nice as we had taken the red eye. Hotel was quite far from downtown - takes about 30 mins from the airport to downtown then give or take another 20 - 30 mins from downtown to 1Borneo depending on the traffic jam that day. Taxi from airport would cost MYR...

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Thank lel0525
Reviewed 3 June 2016 via mobile

The worst hotel I have ever stayed in. Imagine staying in a hotel for 3 nights without any parking space available and have to roam around the hotel looking for spaces each time we went out n back. Moreover coming back to d room without any bath towel daily. My first and last time stay for me at this hotel.

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Thank Alice b
Gold Coast, Australia
Reviewed 20 April 2016

next to shopping mall, close walk to night markets, nice view of harbour, spacious rooms and large shower. Tea making, no frig. However some rooms have shower over bath not good for elderly as we had on our tour.

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Thank howie1802014
Malaysia
Reviewed 4 January 2016

Distance: North of Kota Kinabalu. KKIA is south of KK. RM50 cab ride from KKIA. The KK city trip from KKIA costs RM30.00. Costs RM30.00 for a cab ride to Jesselton Point Jetty. At first, it appeared to be a bad choice. Rent a cheap Saga and the problem sorts itself. Which brings about another problem Parking: is confusing as...

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1Thank M3d1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more   less 

Additional Information about The Klagan Regency

Address: Tb-00-01 | 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia (Formerly 1 Borneo Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: €35 - €67 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Klagan Regency 3.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
Accor Kota Kinabalu
Kota Kinabalu Novotel
The Klagan Regency Kota Kinabalu, Malaysia - Sabah
Hotel Style:
#8 Spa Hotel in Kota Kinabalu
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Questions & Answers

Questions? Get answers from The Klagan Regency staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one which faces the road for a better view.”
 of 5 bubbles jeremyt875, 26 Nov 2016 | Read review
“Ask for higher floor unless you want to see roofs...”
  • Roofs
 of 5 bubbles zhiyibb, 21 Nov 2016 | Read review
“If you are coming with a car, do not stay at this hotel. Unless you need the exercise.”
 of 5 bubbles 751hanafia, 4 Sep 2016 | Read review
“Spacious room with good view”
 of 5 bubbles kia5, 29 Jun 2016 | Read review
“we went with trip a deal so you get what they give you”
 of 5 bubbles howie1802014, 20 Apr 2016 | Read review
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