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Ixora Hotel

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200 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Kuala Selangor, Malaysia
Reviewed 1 November 2016

Pleas take permanent action to avoid this mosquito issue due to this item will create bad impression to customer especially from oversea when they overnight here. This issue also make us reluctant to introduce to our friend to staying here in future.

Review collected in partnership with this hotel
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Helpful?
1Thank asraf_mustafa
Moses P, Manager at Ixora Hotel, responded to this review

Dear Asraf_Mustafa : Warmest greeting from Ixora Hotel Thank you for highlighted the area which below your expectation. We so sorry for the encounter during your recent stay with us. We will addressed internally with our pest controller for the best solution. The improvement action will be take placed for the comfort of ours guest. It's our fervent hope you...

Kuala Lumpur, Malaysia
Reviewed 23 October 2016

This hotel was located on the mainland. It was easily accessible, located right at the exit of the Penang Bridge. The cleanliness of the room was below par. Our drawers was dusty. We had to request for them to be cleaned before using them. The bathroom walls were also in need of scrubbing. One plus point was the good shower....

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Helpful?
Thank Esham S
Moses P, Manager at Ixora Hotel, responded to this review

Dear Esham S : Warmest greeting from Ixora Hotel. We appreciated for your valuable comment It's regrettable to know about the cleanliness of the room is below standard. We are so sorry about that. The highlighted point will be definitely bring forward the department concern for their improvement. Thank You for the compliment on the area we did well. Our...

KL
Reviewed 18 October 2016

stayed for the 3rd times, and year 1 and 2 was pretty alright when all thing s are new and proper. My last stay wasn't that great, Air conditioning unit were noisy, bathroom that won't close properly because of the damaged hinges. Time to sell ? If not, please conduct regular maintenance..

Review collected in partnership with this hotel
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Helpful?
Thank ideals
Moses P, Manager at Ixora Hotel, responded to this review

Dear ideals : Warmest greeting from Ixora Hotel Thank you for choosing Ixora Hotel in your recent trip. We are sorry for the short-coming which failed to meet your expectation. The points which had been highlighted will be look into it by our maintenance team. The improvement action will definitely taken place. Your continue support is our privileges for allowing...

Mlaysia
Reviewed 16 October 2016

Location of Hotel is good. It can be easily access from the North - South Highway. Well equipped cosy room. The shower and washroom was well kept. There are plenty of parking space and the access to amenities is all within walking distance. There is also a local Night market food stalls nearby (Chai Leng Park)

Review collected in partnership with this hotel
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Helpful?
Thank Kwong Hi Foo M
Moses P, Manager at Ixora Hotel, responded to this review

Dear Kwong Hi Foo M : Warmest greeting from Ixora Hotel We are much appreciated for your kind review A big " Thank You " for your compliment on our overall facilities and services. Our team members feel glad that we had achieved another satisfying guest. Once again, Thank you for your continue support and took forward to see you...

PETALING JAYA
Reviewed 7 October 2016

Was booked here for one night on a business trip. Room was big and clean. In-room amenities was sufficient. Bed and pillows were comfortable. Staff was very friendly. Check-in and check-out was ok. Breakfast spread was reasonable. Shopping centre next door, although appear a bit rundown, has a supermarket and several fast food restaurants and cafes. Wifi slow and unstable

Review collected in partnership with this hotel
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Helpful?
Thank Badrulshah
Moses P, Manager at Ixora Hotel, responded to this review

Dear Badrulshah : Warmest greeting from Ixora Hotel Thank you for choosing Ixora on your recent trip We are so sorry for the unstable wifi during your stay. The point highlighted will definitely be review for better improvement. Nevertheless, a big " Thank You " for your compliment on the area we did well. Your continue support is ours privilege...

Kuala Lumpur, Malaysia
Reviewed 31 August 2016 via mobile

The rooms and overall ambience of the hotel is welcoming , and comfortable. Service is excellent, helpful & friendly staff . The free dinner was worth it too 😀 Breakfast is served buffet style , and the menu changes each day, and includles a local favourite as well.

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Helpful?
Thank Natasha A
Moses P, Manager at Ixora Hotel, responded to this review

Dear Natasha A : Warmest greeting from Ixora Hotel Thank you for sharing your stay experience We are delighted to hear that overall of our services have exceeded your expectation. Many thanks for the compliment !! With this, our team member will spur to continue seeking way to enhance ours guest experience. We look forward to see you in the...

Reviewed 26 August 2016 via mobile

Im working 1 of the shangri'la property and tis is my 1st stay in ur hotel. Whn i enter the room i request for extra coffee tea facilities and went out but after i back to my room they was no request done, again i call for it. Then i order food the gal who attent my cal not lisen...

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Helpful?
1Thank honeysri
Moses P, Manager at Ixora Hotel, responded to this review

Dear Honeysri : Warmest greeting from Ixora Hotel We appreciated for your effort by notify us. Please accept ours sincere apologies for such incident happened. These issues raised will be looked into it seriously and immediate action will be taken to ensure that improvement in the quality and standard will be made. The comfort and service quality are both immense...

London, United Kingdom
Reviewed 18 August 2016 via mobile

Hotel is modern, clean and tidy, staff friendly, breakfast buffet is good, room is large, bed comfortable, complimentary mini-bar is a good touch, really no major negative points to note at this hotel considering the overall location is Butterworth which does not have very many attractions compared to Penang Island. Good dependable and comfortable stay away on business.

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Helpful?
Thank AnilJethwa
Moses P, Manager at Ixora Hotel, responded to this review

Dear AnilJethwa : Warmest greeting from Ixora Hotel Thank you for sharing your stay experience with us. We are delighted to know that overall the hotel facilities and services is achieved your expectation. With this, we certainly on the right tracking for ours guest comfort and convenience. Many Thanks for the compliment. We look forward to serve you again in...

Reviewed 18 August 2016 via mobile

Step into this hotel for training purpose and want to test their food. This place is suitable for training but car park slot is a bit less. I have trial out their food during training which is the same place where hotel provide the buffet. The food variety is less, and just like you having tea time. But if you...

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Helpful?
Thank Enigmasam
Moses P, Manager at Ixora Hotel, responded to this review

Dear Enigmasam : Warmest greeting from Ixora Hotel We are much appreciated for your kind review . Please accept my sincere apologise for the meal rendered by our team members is below your expectation. The department concern will certainly working on the way to improve based on your feedback. We truly hope that this incident will not mar you by...

Dhaka City, Bangladesh
Reviewed 17 August 2016

Ixora was the best hotel ever in my 3rd visit of malaysia. The food, room service and most importantly i met a guy named pragash he was always there to help me and my family any query regarding anything i used to ask him and with a smile he used to reply very nice guy not only him the other...

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Helpful?
Thank tanzimnsu
Moses P, Manager at Ixora Hotel, responded to this review

Dear Tanzimnsu : Warmest greeting from Ixora Hotel Hope your trip home went well. Thank You for choosing Ixora on your recent trip We are glad to know that you had enjoyed your stay with us. This good news will definitely sharing with our team members particularly to staff, Pragash, for job well done. Thank you for the encouraging words....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ideal Place for Private Functions, Business Events & Corporate Activities. ... more   less 

Additional Information about Ixora Hotel

Address: 3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
Region: Malaysia > Penang > Seberang Perai District > Perai
Price Range: €36 - €46 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixora Hotel 3.5*
Number of rooms: 326
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Ixora Hotel staff and other travellers.
2 questions
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Questions? Get answers from Ixora Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location”
 of 5 bubbles 932roz, 17 Feb 2016 | Read review
“Nice hotel”
 of 5 bubbles Geste040, 24 Jan 2016 | Read review
“get upper floor for the sea view. check the hotel advertisement at the lobby. during my stay, there's free dinner for any guest that book the room from the ixora's website with breakfast. without noticed it on the board, we wouldnt get the dinner. It's not even told by the person who processed the check in. what a shame.”
 of 5 bubbles robtoyan, 3 Jan 2016 | Read review
“Suite with 2 bedrooms ”
 of 5 bubbles nikmohamedabdbashirn, 18 Dec 2015 | Read review
“Ask for king size bed with no extra charge”
 of 5 bubbles kimkheongh, 14 Dec 2015 | Read review
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