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Hotel NEO+ Penang

1,135 reviews
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Traveller (537)
Room & Suite (201)
Dining (55)
Overview
  • Excellent21%
  • Very good55%
  • Average19%
  • Poor4%
  • Terrible1%
Travellers talk about
“rooftop pool”(35 reviews)
“bus depot”(14 reviews)
“gama supermarket”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (1,135)Write a Review
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All reviewsrooftop poolbus depotgama supermarketwalking distancenice hotelshopping mallclean roompleasant stayshower areasuperior roomnew laneconvenient locationegg stationfamily roomfood stallskomtarwigs
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1 - 5 of 1,002 reviews
Reviewed 2 days ago via mobile

We stayed at this hotel for two nights. The hotel was nice enough - it could definitely use a fresh coat of paint. The pool was really nice but no bar. But we were able to bring our own drinks up no problem. The pool...More

Thank gypsysoul81
Response from Melvin O, General Manager at Hotel NEO+ PenangResponded yesterday

Dear gypsysoul81 Thank you for your kind review and we hope to see you again soon. Regards, Melvin Ooi General Manager

Reviewed 4 days ago

The Hotel Neo+ is right in the center of George Town and from here it is easy to get around either walking or by Taxi. We were on the 21st Floor and got a great view of the Komtar Tower and George Town The staff...More

Thank DWL2552
Response from Melvin O, General Manager at Hotel NEO+ PenangResponded yesterday

Dear DWL2552 Thank you for sharing your stay experience with us and we hope to see you again soon. Regards, Melvin Ooi General Manager

Reviewed 1 week ago

On reading some of the other reviews of this hotel I think we must have stayed in a different hotel altogether! Check in was done quickly and efficently, we were upgraded to a superior room (not sure what difference that made really) it wasn't huge...More

Thank Jan50
Response from Melvin O, General Manager at Hotel NEO+ PenangResponded 5 days ago

Dear Jan50 Thank you so much for your kind review and hope to see you again here soon. Regards, Melvin Ooi General Manager

Reviewed 2 weeks ago via mobile

this is a standard 3 star hotel that feels old and tired and need rejuvenation asap. the towels, bed sheets, interior and lobby feels dirty although i dont think it is really dirty, just old. the staffs are very friendly however some wears worn out...More

Thank nengfanny
Response from Melvin O, General Manager at Hotel NEO+ PenangResponded 1 week ago

Dear nengfanny Thank you so much for your kind review and we will definitely look into the areas that were highlighted safety. Hope to see you again soon! Regards, Melvin Ooi General Manager

Reviewed 3 weeks ago

We booked 2 non-smoking rooms for 2 nights at this hotel but we were very disappointed. After 2 night fo stay we moved to Sunway Hotel which is nearby and with the same price as this hotel we get everything (environment, room condition and comfort,...More

Thank RiekoPoppy
Response from Melvin O, General Manager at Hotel NEO+ PenangResponded 3 weeks ago

Dear RiekoPoppy Thank you for taking the time to share your stay experience with us. We have noted on your feedback and will make every effort to improve in the various areas that you have highlighted We are looking forward to the opportunity to have...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$46 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$46 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (537)
Room & Suite (201)
Dining (55)
Pool & Beach (48)
Amenities (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
Robin L
19 November 2017|
AnswerShow all 4 answers
Response from Melvin O | Property representative |
Hai Robin L, Greetings from Hotel NEO+ Penang! Kindly be informed, our hotel does not provide any free shuttle from Airport. For the second option, We have the sister company who handles that under the name of Langkawi... More
2
Votes
Wei Chai S
11 October 2017|
AnswerShow all 3 answers
Response from Melvin O | Property representative |
Dear We Chai, Thank you for contacting us via TripAdvisor. Yes, our hotel has the multilevel and it free for our in-house guest (using the room key). Regarding your request, you may contact our direct line 04-2551000 for... More
1
Vote
Valeska26
25 September 2017|
AnswerShow all 2 answers
Response from Elicia A | Reviewed this property |
Family room consists of 1 queen size + 1 single bed. You may requested for 1 extra bed at an additional cost. It comes with breakfast.
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Room Tips
"If you want to stay in Komtar area, better go to Sunway Hotel instead of this one."
Read review
"Don't ask the reception staff where the theme wigs are from, they were kind when I asked, they don't..."
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"We asked for a quiet floor and mostly got one."
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"For the best views and less noise choose a room above 15 floor."
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