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Hotel NEO+ Penang

Overview
68 Jalan Gurdwara, George Town, Penang Island 10300 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Reviews (1,326)
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1,164 results
Traveller rating
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60
26
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LanguageEnglish
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242
607
229
60
26
Show reviews that mention
All reviews rooftop pool bus depot gama supermarket walking distance nice hotel shopping mall pleasant stay superior room shower area egg station new lane convenient location family room checking in food stalls komtar wigs
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1 - 5 of 1,164 reviews
Reviewed yesterday via mobile

The staff were helpful and friendly. That, and the location plus free parking were the only positives for the hotel. No hand towels. The shower glass door leaked and there would be a pool of water on the bathroom floor outside the shower cubicle after...More

Date of stay: December 2018
Thank dfl123
Reviewed 1 week ago via mobile

Room spacious and simple. Room's light too dim and less light bulbs which causing discomfort. Reserve 2 superior rooms for 5 persons. Requested connecting room upon reservation made but not manage to get in while checked in. Although I understand is subject to availability, but...More

Date of stay: December 2018
Thank Cheryl-TMF
Response from Neo_AnthonyWee, General Manager at Hotel NEO+ PenangResponded 5 days ago

Greetings from Neo+ Hotel Penang! Dear Cheryl, We really appreciate you taking the time out to share your experience with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects...More

Reviewed 1 week ago

The location is great, right at the centre of georgetown. Komtar is just walkway. No doubt the best location this hotel had. We booked family room and its enough to accommodate 2 adults and 2 child's. Room is spacious.There is hard floor in room but...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank RogerCKH
Response from Neo_AnthonyWee, General Manager at Hotel NEO+ PenangResponded 5 days ago

Greetings from neo+ Hotel Penang! Dear Roger, We really appreciate you taking the time out to share your experience with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects...More

Reviewed 2 weeks ago

Definitely, this hotel situated at very good location which few mins walking distance to Komtar and local food. But, staff attitude is very bad and need big improvement. Also, swimming pool is only for swimwear but why allowed customer just use the pool with their...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank engguan87
Response from Neo_AnthonyWee, General Manager at Hotel NEO+ PenangResponded 2 weeks ago

Greetings from Neo+ Hotel Penang1 Dear Engguan, Thank you so much for your lovely comments. We take your feedback very seriously. We will rectify and fix the issue as soon as possible. Best regards, Anthony Wee (General Manager)

Reviewed 2 weeks ago

Wonderful staff, engaging, polite and genuinely interested in Neo+ guests.A credit to all who work in this hotel.Small "tweak", to the dinner menu would be a good move.A little work on the elevators hopefully, they are slow at peak times, guess this is expected...Thank you...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Put - Mark J
Response from Neo_AnthonyWee, General Manager at Hotel NEO+ PenangResponded 2 weeks ago

Greetings from Neo+ Hotel Penang! Dear Mark, Thank you so much for your wonderful feedback. We looking forward to having you here with us again. Best regards, Anthony Wee (General Manager)

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About
Description
Hotel NEO+ Penang enjoys and ideal location in the heart of Georgetown. It is a modern, contemporary and 100 % smoke free hotel for travelers who favor an active and healthy lifestyle and appreciate good More design but choose to travel on a sensible budget. Each of the 196 rooms is equipped with creature comforts, like high-quality beds and pillows, tea and coffee makers. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Spa
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
196
Price range
US$34 - US$79 (Based on Average Rates for a Standard Room)
Also Known As
Hotel NEO+ Penang George Town, Malaysia
Location
Malaysia > Penang > Penang Island > George Town
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
196
Price range
US$34 - US$79 (Based on Average Rates for a Standard Room)
Also Known As
Hotel NEO+ Penang George Town, Malaysia
Location
Malaysia > Penang > Penang Island > George Town
Photos
Traveller (615)
Room & Suite (213)
Pool & Beach (69)
Dining (55)
Amenities (13)
Family and Play Areas (1)
Nearby
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Questions & Answers
Ask a question
PutraReza
25 June 2018|
Answer
Response from hubiik |
We were also as unmarried couple there and abolutely no problem.
0
Votes
Google Translation
hubiik
22 June 2018|
AnswerShow all 4 answers
Response from Neo_AnthonyWee | Property representative |
0 Votes Dear Hubiik, Kindly be informed, we do have the laundry service at our hotel with an affordable charges. We looking forward to welcoming you to Hotel Neo+ Penang soon! Best Regard, Melvin Ooi GM Hotel Neo+ Penang
0
Votes
Robin L
19 November 2017|
AnswerShow all 4 answers
Response from Neo_AnthonyWee | Property representative |
Hai Robin L, Greetings from Hotel NEO+ Penang! Kindly be informed, our hotel does not provide any free shuttle from Airport. For the second option, We have the sister company who handles that under the name of Langkawi... More
2
Votes
Room Tips
"Higher floor for better view of Penang."
chrislyv
25 Sep 2018
Read review
"High floor"
benkH8751OU
26 Aug 2018
Read review
"High up for the best views"
mikewQ1192OP
20 Aug 2018
Read review
"Request for higher floor if noise is a concern."
goldfries_my
27 Jul 2018
Read review
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