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Cititel Express Penang

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Traveller (368)
Room & Suite (130)
Dining (27)
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Overview
  • Excellent17%
  • Very good55%
  • Average19%
  • Poor5%
  • Terrible4%
Travellers talk about
“small room”(20 reviews)
“shopping mall”(25 reviews)
“st giles”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (293)
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264 results
Traveller rating
46
136
55
14
13
Traveller type
Time of year
LanguageEnglish
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46
136
55
14
13
Show reviews that mention
All reviewssmall roomshopping mallst gileswembley hotelbudget hotelbooked a family roomwalking distancehotel roommini fridgehousekeeping teamrain showerfront desk staffhotel is locatedbus stationcomfy bedbasic amenitiesupon check
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1 - 5 of 264 reviews
Reviewed 3 days ago via mobile

Rooms are relatively smaller than expected. I booked a family room, that have 1 queen bed, and 2 single beds. Bed frames are really squeaky, just a turn in bed could wake up the people in the other room. Other than that, hotel staffs are...More

Thank ValChean
Reviewed 5 days ago via mobile

They said check in at 3pm and check out at 12pm but we have to wait for a few hours without no explanation.When we asked when our room will be ready but nobody give concrete explanation.Really wasting our time!

Thank Milla M
Reviewed 6 days ago via mobile

The most horrible experience when staying in a hotel in my life. Greeted with blood stains blanket. Desk was filthy with hair, food crumbs and ants. Called room service 3 times for assist and waited for more than 45mins, still not a single soul attend...More

Thank Arnold2863
Reviewed 2 weeks ago via mobile

I went there with my partners i stayed in hotel 3 days. I found there was good staff they are ready to help me any time. Morning breakfast was not up to mark. Rest of the things are good. They have good services from fnb...More

Thank summi_mumbai
Reviewed 3 weeks ago

This is my 3rd time staying here. Obviously the 1st 2 times were pleasant. The price is value for money and the location good. But.... 1. Their check in policy would not allow us to change the registration name to my partner's even though we...More

1  Thank kylehor
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$34 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$34 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (368)
Room & Suite (130)
Dining (27)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
G3nn13
26 April 2018|
AnswerShow all 5 answers
Response from Jeannie C | Reviewed this property |
Not within or connected to a mall. But Prangin Mall and Komtar are just across the road. Though these malls are very dated.
1
Vote
May2308
21 August 2017|
Answer
Response from CititelExpressPenang | Property representative |
Dear May2308, Warmest Greetings from Cititel Express Penang. Kindly be inform that our Standard Room category comes in One Queen bed or One Twin bed. However, our Family Quad Room category does have two bed type include... More
0
Votes
farhana k
19 August 2017|
AnswerShow all 7 answers
Response from Ray5 | Reviewed this property |
Yes.. Can bring children..but beware the size of rooms are very small
0
Votes
Room Tips
"Ask for a high floor room"
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"Facing outside (not facing an opposite hotel St. Wembley)"
Read review
"all unit is good"
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"Non smoking rooms are on higher levels"
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