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Hotel Sentral Georgetown

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376 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Reviewed 5 days ago NEWvia mobile

The staffs and housekeepers are having difficulties in understanding English, a lot of miscommunication happened then. Housekeeper rejected our request of adding an extra mattress on top of the extra bed that we requested, saying that they have not enough mattress. This is extremely ridiculous. Towels are dirty, we could even found hairs on it, disgusting! Aircond is noisy and...

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Helpful?
Thank Eason G
Indonesia
Reviewed 1 week ago

Stay 3 nights at Sentral Hotel Penang, make me & my two friends can travel by ourselves accordance to our itinenary. It's because, we just need walk 5-10 minutes to reach Komtar bus station . From this bus station we can go whereever up to Feringgi beach, Hard Rock cafe shop ( to buy pin for my collection..). We can...

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Thank Julintari
Reviewed 4 weeks ago via mobile

Pros : Clean rooms, comfy bed, good air con, great location, nice staff, decent price, rooms cleaned plus fresh towels daily, fridge in room. Cons : Slow WiFi, room looks onto a light well... Which is in the room description when you book so more of an observation than a complaint I'd stay here again for the great location and...

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Thank Geoff1234
Reviewed 14 October 2016

We had a good stay there. The breakfast was fine. Rooms were clean and well maintained. The staff was helpful. The restaurant food was ok. We ate two times from there. The price is average. I would recommend it to others.

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Thank Hridya S
Lancashire
Reviewed 10 October 2016 via mobile

We were travelling in a large party around the country and this was by far the worst hotel. We had very mouldy bath tiles, dirty sheets, towels that I wouldn't even wipe a dog with, view of a ventilation shaft: worst of all we had ants running up and down the walls near the bathroom. When we went down to...

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1Thank Ruby37
Reviewed 25 September 2016

Nice and clean hotel in great location.It offers good breakfast and the staff was friendly and helpful, They sent me Ironing facilities when I needed them (Laundery service available for cheep prices but you must wait 24 hours to get ur clothes). Bed comfort was not bed and the price of the room was cheep so can't complain. Any way...

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1Thank Kudama A
Reviewed 2 September 2016 via mobile

Major point of contention was when when came back with some food after a night out and unfortunately we weren't given cutlery. since they have a restaurant down below we asked to which they said they couldn't provide it to us because the restaurant was closed. The night reception's desk to the restaurant is only 5 meters away mind you...

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Thank Rahman K
Bologna, Italy
Reviewed 1 September 2016 via mobile

Ok rooms, ok location, just rude staff. Two girls apparently work at reception at all times (weird as there were and everywhere are a billion people working and just having nothing to do). Both rude and just not good at doing what they're supposed to do. Slow, even paying and asking for directions proved to be difficult and slow. None...

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Thank Researchss
HSGeorgetown, Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It was very disturbing to learn that your stay was unpleasant and would like to extend my sincere apology for any inconvenience that you may have experiences as a result of our...

Reviewed 31 August 2016

There's nothing else to complain about the location, walking distance to all the famous food around Georgetown. Good place to stay at if you are on budget and would hardly stay in the hotel. This hotel provides WIFI passwords, which could not support an image file through whatsapp. But there are cheap SIM card options which provide reliable network, so...

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Helpful?
Thank Kathleen N
HSGeorgetown, Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you like the hotel location with most of the famous Penang hawker stalls nearby. With regards to the WIFI connection, we have already inform our IT...

Edinburgh, United Kingdom
Reviewed 30 August 2016

Very close to the bus station – 5 mins walk away. Plenty of shopping malls within walking distance. Food stalls and restaurants to suit all taste and budget very near the hotel. We were given a non smoking room when we booked a smoking room. Hotel excuse was they were fully booked and abled to swap room the next afternoon....

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Helpful?
Thank Angela456123
HSGeorgetown, Front Office Manager at Hotel Sentral Georgetown, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral Georgetown. Thank You so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We deeply regret to hear that your stay with us was unpleasant. Please rest assured that your feedback is taken seriously and steps to address the issue has been discussed at length...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Hotel Sentral Georgetown

Address: No 12 Lorong Kinta, George Town, Penang Island 10400, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: €31 - €52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sentral Georgetown 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hotel Sentral Georgetown Penang/George Town, Malaysia
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sentral Georgetown staff and other travellers.
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1 month ago

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Questions? Get answers from Hotel Sentral Georgetown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Triple room are large enough...”
  • my triple room - 518
 of 5 bubbles Julintari, 28 Nov 2016 | Read review
“Ask for non smoking floors”
 of 5 bubbles , 13 Oct 2016 | Read review
“avoid the rooms close to elevator”
 of 5 bubbles tjongfeet, 19 Jul 2016 | Read review
“Request higher floor facing behind of the hotel, as there are some open Karaoke opposite of the hotel till midnight.”
 of 5 bubbles Manwkn, 23 May 2016 | Read review
“middle or facing the main road”
 of 5 bubbles hnyew, 17 May 2016 | Read review
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