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Sunway Hotel Georgetown Penang

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1,330 Reviews from our TripAdvisor Community

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Showing 1,184: English reviews
Singapore, Singapore
Reviewed 14 October 2014

Our stay for 3 nights was good. The staff was responsive to our needs. Special mention to the bell staff Anand who checked and retrieved my son's stroller that was left behind in taxi; he acted on it not just lip service. We will choose this hotel when we return to Georgetown Penang.

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2Thank Pat M
Singapore, Singapore
Reviewed 11 October 2014

Stayed here for 3 nights. For the $$ I paid, it's really value for money. First, newly renovated hotel where everything is new in the room. Room was also designed with guest's comfort in mind. You find things located at very handy place. Second, bed was comfortable for good night sleep. Quiet room with no air-con sound. Sofa was also...

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3Thank iL0veTravel99
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for sharing your review during your recent stay with us. We shall work on on the comments brought to our attention especially on the taxi charges which involve our associates. I would like to assure you that your comments will be taken on board for immediate improvement. We apologize for...

Reviewed 10 October 2014

Cleanliness at the to but concierge staffs have low courtesy and not friendly. Bed comforter not that tidy. Boring environment nearby. Not advisable for family vacation. Suitable for business traveler. Only 1 sofa at lobby, not welcoming at all.

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Thank fiza y
Singapore, Singapore
Reviewed 9 October 2014

Overall review on the hotel : It was freaking awesome!!! (Y) Upon request, rooms were made up neatly without fail and the room service staff even repacked and organised my toiletries neatly beside the basin. Complimentary water bottles were replenished as well and everything was so neat and tidy after the room was made up. Read my full review at...

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2Thank shootingstar1888
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! We are delighted to acknowledge that you enjoyed your over stay and we look forward to welcoming you soon! Thank you.

Singapore
Reviewed 9 October 2014

A good 4 star hotel with good service, modern newly furbished rooms, breakfast buffet and a small swimming pool and a gym. Basically all you expect of any 4 star hotel. The location is good, walking distance to Komtar and the old town of Georgetown, the heritage area. And from the hotel it is also easy to arrange a taxi...

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2Thank biapol
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for sharing your positive comments and we are glad that our service, product and the hotel vicinity met your expectation. We look forward to your returns soon!

Reviewed 4 October 2014

Location of the hotel was great as the street food is just in front of the hotel. Walking distance to famous cendol( opp police station). Room was big but was put off by the presence of ants in the room. No matter how you adjust, it seem like the air con remain freezing cold unless you off it but room...

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3Thank dland08
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! We would like to thank you for bringing up this matter to our attention and please accept our sincere apology for the inconveniences that you had encountered recently. We shall look into the matters highlighted. However, we hope that you will not allow this isolated experience mar your impression of our hotel...

Jamshedpur, India
Reviewed 2 October 2014

We had to quickly change our plan while we were in Malaysia and this was the first hotel that came on the list. We called, least expecting any availability. But to our surprise we got a booking. I was skeptic about the quality of the hotel. But my my was i swept off my feet! Situated in Georgetown, which is...

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3Thank shoubhik
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for sharing your feedback on your recent stay with us. We are glad to hear that all arrangements and services extended during your stay with us met your expectations. Meanwhile, we thank you for your past patronage and look forward to the pleasure of welcoming you on your next visit...

medan, indonesia
Reviewed 30 September 2014

The hotel was recommended by my travel agent, saying it has undergone major refurbishment, since other hotels were also full, i decided to give it a try. Check in was swift, room was satisfactory, taxis were available across the street. Hawker food choices in the evening. And there's this snack shop selling next to the hotel that has beautiful tasting...

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1Thank selvisur
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guests, Greetings from Sunway Hotel Georgetown, Penang! Thank you for staying with us during your recent visit to Penang. We are indeed very delighted to learn that your overall stay was enjoyable despite some minor shortcomings. We appreciate your comments on areas of improvement and I will personally look into this matter and please accept our sincere apologies. Meanwhile,...

Kuala Selangor, Selangor, Malaysia
Reviewed 29 September 2014

I had a pleasant and comfortable stay for a long week. Customer service was welcoming and respectful. Quality of newly refurbished rooms provided a unique feel and is very cos. Located nearby to hawker stall for convenient dinner and snacks supply. Will surely stay in my upcoming visits to Penang.

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2Thank Padmene
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! It's wonderful to hear of your positive comments that will certainly boost our staff morale. In fact our hotel strategic location has always been the main attraction with our guests and complimented with our friendly service and new look, it has further elevated our guest experience. Thank you again and we look...

Petaling Jaya, Malaysia
Reviewed 26 September 2014

Stayed here a couple of times and its location, staff friendliness and the price is what making me to return and stay here . Breakfast is with good buffet spread available and staff is attentive with your needs To all there, keep up the good job and well done !

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3Thank eddiewz115
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review

Dear Guest, Greetings from Sunway Hotel Georgetown, Penang! Thank you for sharing your pleasant experience during your stay with us recently. Positive word of mouth is the best endorsement that makes a lot of difference especially for us in hospitality industry. We strive to provide the best service. We look forward to welcoming you soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Nestled amidst the vibrant city life and heritage charms of GeorgeTown, Penang, Sunway Hotel Georgetown Is the preferred 4-star hotel for business and leisure travelers to the Pearl of the Orient. It is easily accessible to major commercial and business hubs as well as the numerous tourist attractions and farmed hawkers centres. The iconic Penang Bridge, Ferry Terminal and the Penang Internation Airport are just a short drive from the hotel. Sunway Hotel Georgetown has the honour of being location in a UNESCO World Heritage site as well as within walking distance from the renowned KOMTAR Building. ... more   less 

Additional Information about Sunway Hotel Georgetown Penang

Address: 33 New Lane (Off Macalister | (Off Macalister Road), George Town, Penang Island 10400, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: €43 - €86 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunway Hotel Georgetown Penang 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Sunway Hotel Georgetown Penang George Town, Malaysia
Hotel Style:
#6 Business Hotel in George Town
#10 Romantic Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Georgetown Penang staff and other travellers.
23 questions
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Questions? Get answers from Sunway Hotel Georgetown Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose high room with city view”
 of 5 bubbles SunkistOrange888, 25 Feb 2017 | Read review
“Premier room and family room are more recommended, comfortable, spacious enough.”
 of 5 bubbles yuuri_juillet, 13 Feb 2017 | Read review
“Higher floors have the best views”
  • View from room
  • Room 15th Floor
 of 5 bubbles RogerW748, 13 Feb 2017 | Read review
“12 floor should be good”
 of 5 bubbles 856gracet, 16 Jan 2017 | Read review
“Go for the Club Room to enjoy peaceful quiet moment”
 of 5 bubbles alich2016, 20 Dec 2016 | Read review
5 of 5