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Georgetown City Hotel

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400 Reviews from our TripAdvisor Community

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There are newer reviews for Georgetown City Hotel
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Showing 354: English reviews
1 review
Reviewed 26 August 2016 via mobile

Dear Everyone, I would like to share my great experience that I never get from anywhere else beside the only hotel under Mr Author Thomas as a F&B Manager observation while in the Georgetown city hotel.Last week with my family around 100 pax celebrating my son 1st year birthday party there. The beginning steps to function room . I was... More 

Helpful?
Thank louisx2016
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr Louis, We would like to thank you for sharing your feedback with us in Tripadvisor. We are extremely grateful to you for taking the time to write to us with regards to your experience with hotel service. It is definitely with feedback from valued guest like yourself which will further help to improve our product and service standards.... More 

Jakarta, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 August 2016

we booked this hotel for 2 night.the building was old but still good, the room also quite big. this place was strategic if you want to go to Adventist Hospital. you also could get gurney street hawker by walking distance 900 meter.

Helpful?
Thank Nicnoz L
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Nicnoz L, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We are glad to hear that you enjoyed your stay .We pride ourselves with seeing to our guest's comfort and our goal is to... More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2016

I took 2 rooms and spent 2 nights here with my daughter and my mother to get her appointment with doctor in Adventist. I got rooms with sea views. The hospital location directly opposite this hotel. There was a small plaza with good and cheap chinese food stalls, the Body Glove shirt shop and some electronic retail stores directly beside... More 

Helpful?
Thank siicad
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Siicad, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We are glad that you enjoyed your stay with good seaview room and friendly staff. We pride ourselves with seeing to our guest's comfort and... More 

Level Contributor
7 reviews
Reviewed 13 August 2016 via mobile

The elevators didn't work so good. Two was closed, but we could use the staffs elevators. I didn't lik that they have carpeted floor. They didn't vaccum cleaned it. It's old and really need a "face lift". Location was good and it was quite.

Helpful?
Thank Lena E
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Ms Lena, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept my apologies for your unpleasant experience. We are in the mid of upgrading our lift service , therefore some maintenance work was... More 

Dubai, United Arab Emirates
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 August 2016 via mobile

We booked on booking.com and arrived after midnight. The hotel doesn't look great from the outside so when The receptionist told us our room we asked to see it. On opening the door of the elevator we were greeted by blue plastic on the floor and building rubble (see pic) the room was engulfing in delightful thump thump strip club... More 

Helpful?
Thank hally33ie
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear hally33ie, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We apologize for any inconvenience you may have experienced. We will look into the issues you have raised attentively. We appreciate your acknowledging our staff... More 

Travellers are raving about these George Town hotels

2 reviews
Reviewed 7 August 2016 via mobile

Good hotel . With food and grocery store in the same Lane. And bus stop just out side to visit places..magazine with places to visit and bus timings also in it. Our breakfast was also inclusive on our stay. Was a nice one.

Helpful?
Thank Faisal E
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr Faisal, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We are glad to hear that you enjoyed your stay .We pride ourselves with seeing to our guest's comfort and our goal is to... More 

Ampang, Malaysia
Level Contributor
108 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 August 2016

My wife and I stayed 2 nights in a Junior suite. Had to wait for close to 40 minutes to check-in, and throughout that time left standing in front of the reception counter facing a staff who demonstrated great skills at multi-tasking, and acted indiferently towards a me who is trying to check in!! When we finally got into the... More 

Helpful?
Thank ykh_malaysia
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear ykh, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept my apologies for your unpleasant experience during the check in process. We will review the trainings for the Front Desk staff to ensure... More 

Singapore, Singapore
Level Contributor
73 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 August 2016

Took a single room. Place is adequate for 1 person. not many TV channels to kill time. place is averagely clean. location is right opposite adventist hospital and next to a very old shopping complex. there is a 7-11 right at the bottom. traffic is alright going to the hotel. it is quite an old hotel so don't expect much.

Helpful?
Thank lisC_al
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear lisC_al, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. I am delighted to know that you have enjoyed our location and that it allowed you to conveniently reach all the sights you wished to... More 

1 review
Reviewed 27 July 2016 via mobile

The function was attended by Dato sri sk Devamoney and all the barisan national top leaders .food was excellent and the service was top notced headed by Arthur Thomas.I can vouched for anybody to do business with the hotel

Helpful?
Thank lingam6859
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr.Lingam, We would like to thank you for sharing your feedback with us in Tripadvisor. We are extremely grateful to you for taking the time to write to us with regards to your experience with hotel service. It is definitely with feedback from valued guest like yourself which will further help to improve our product and service standards. Thank... More 

1 review
Reviewed 24 July 2016 via mobile

My stay with family was a enjoyable with good hotel facilities. The check in was very smooth and efficient from the receptionist. The room was clean and comfortable. The breakfast that we had at the cafe was excellent with varieties of selection. The roti canai was superb. Thanks to Arthur and Diane. They were very friendly and rendered good service... More 

Helpful?
Thank DN1073
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear DN1073, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. It is wonderful to read that you were impressed with the accommodation, efficient service of the reception and varieties of selection for breakfast which you... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Home to discerning business and leisure travellers, the Berjaya Penang Hotel is conveniently located as part of the lively ‘1-Stop Midlands Park’ business and entertainment centre. With enchanting cultures, heritage and tantalizing food all around, the Penang Island also heralds in a golden opportunity to make business a true pleasure. ... more   less 

Additional Information about Georgetown City Hotel

Address: 1 Stop Midlands Park, Burmah, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
Region: Malaysia > Penang > Penang Island > George Town
Price Range: €39 - €72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Georgetown City Hotel 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town, Malaysia
Hotel Style:
#13 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Georgetown City Hotel staff and other travellers.
1 question
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Jakarta, Indonesia

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Questions? Get answers from Georgetown City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea view room... It worth seeing.”
 of 5 bubbles ummusaadahzubir, 16 Nov 2016 | Read review
“the higher floor the better”
  • inside wardrobe
  • electricity box
 of 5 bubbles VeraV803, 6 Nov 2016 | Read review
“Ask a room with sea view, and bring your own toothbrush, tooth-paste and shampoo.”
 of 5 bubbles siicad, 13 Aug 2016 | Read review
“Room minus breakfast”
 of 5 bubbles ykh_malaysia, 3 Aug 2016 | Read review
“Choose the high floor.”
 of 5 bubbles TiurmaP, 4 Jul 2016 | Read review
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