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Hotel Jen Penang by Shangri-La

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Traveller (1127)
Room & Suite (500)
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Overview
  • Excellent29%
  • Very good45%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“traders hotel”(208 reviews)
“the club lounge”(162 reviews)
“golden sands”(72 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Jen Penang by Shangri-La
Offers & Announcements: Stay & Eat Durian Package
Hotel deals
Offers from Hotel Jen Penang by Shangri-La
Offers & Announcements: Stay & Eat Durian Package
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,159)
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Traveller rating
556
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556
791
378
90
58
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All reviewstraders hotelthe club loungegolden sandsbooked a club roomfree shuttleprangin mallbatu ferringhicentral locationbit datedbusiness hotelshopping centresister hotelwithin walking distancebusiness tripbreakfast spreadcocktail hournew lane
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1 - 5 of 1,873 reviews
Reviewed 4 days ago

It is located right next to Komtar, the tallest building in Georgetown, so the hotel is easy to locate. Next to it are 2 shopping malls, Komtar and 1st Avenue. There are a variety of small shops and local eateries along the roads around it....More

1  Thank rhclim
Hotel's Favourite
Reviewed 4 March 2018 via mobile

Really enjoyed my stay at Hotel Jen. The hotel is well decorated, so elegant yet so stylish. The bed is huge and super comfy. Staffs are friendly too. Breakfast was super nice too. The location is very good too. Close to shopping malls and food...More

4  Thank vnsanatasya
Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 6 March 2018

Dear vnsanatasya, Thank you for sharing your great review with us. We are simply delighted to know that you had a great stay with us and have met many expectations. We love the nice description and very much appreciate the effort to share your happy...More

Reviewed 5 days ago

Good location - near shopping malls and walking distance to other places (e.g. Penang chendol, street art, jetty) which makes it easy to get around. Room is clean with basic amenities. Overall, pretty satisfied with the stay.

1  Thank adelineoon
Reviewed 1 week ago

We had our ramadhan buffet at Jen. A wide range of variety of food in the buffet. Worth the price and everything. Staffs were also friendly. ;) Our family did enjoy our dinner there. The lady cleared our cutleries,before we left,so we have to request...More

1  Thank cherylyi81
Reviewed 1 week ago via mobile

This hotel used to be the Trader's hotel by the same Shangrila group. It is newly renovated and one of the more modern hotels in Georgetown. It is a good hotel for families traveling to Penang. The location is centrally located in the small walkable...More

2  Thank Gaby D
Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 1 week ago

Dear Gaby D, Thank you for sharing your stay experience with us. We are simply delighted to know that overall you've enjoyed your stay especially on our newly renovated hotel and hotel location. In regards to the service area, we are deeply sorry if our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$68 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in George Town
#5 Family Hotel in George Town
#10 Luxury Hotel in George Town
#11 Romantic Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$68 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in George Town
#5 Family Hotel in George Town
#10 Luxury Hotel in George Town
#11 Romantic Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1127)
Room & Suite (500)
Dining (97)
Pool & Beach (42)
Amenities (74)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
Jasmine W
5 June 2018|
AnswerShow all 4 answers
Response from HotelJenPenang | Property representative |
Hi Jasmine, thank for the enquiry. All our rooms come with King bed size.
1
Vote
Dan L
4 June 2018|
Answer
Response from HotelJenPenang | Property representative |
Hi Dan, thank you for the enquiry. We do provide a Baby cot and you may request upon booking or check-in. My team will arrange the necessary during the stay. Thank you
0
Votes
littlereddevilag
9 May 2018|
AnswerShow all 6 answers
Response from teejayem | Reviewed this property |
We had no issues with noise
1
Vote
Room Tips
"The Club Lounge was amazing."
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"Stay away from rooms near the lift area"
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"Avoid rooms near lift lobbies"
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"Book a Club Room"
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