We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Jen Penang

Save
Share
Traveller (1180)
Room & Suite (388)
Storyboard
Overview
Hotel website
E-mail hotel
Magazine Road, George Town, Penang Island 10300 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Hotel Jen Penang
Special Rate: Stay & Eat Durian Package
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$79.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all George Town hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4702e5ab78ef43f5a48b68bd6e63a199", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302162,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32455665],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":9,"year":2018},"checkout":{"day":1,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":79,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4702e5ab78ef43f5a48b68bd6e63a199","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":106,"lowestMetaPrice":79,"additionalPartner":false,"highestMetaPriceDisplay":106,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":106,"lowestMetaPrice":79,"highestMetaPriceDisplay":106,"hotelName":"Hotel Jen Penang","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ3MDJlNWFiNzhlZjQzZjVhNDhiNjhiZDZlNjNhMTk5IiwiQUlLIjoiMDQ3YzI4YTMwMjc0NDIxNjhiMDczZGRmYTc5YjQ2ZGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/09/2018", "checkOut": "01/10/2018", "lowestPrice": "US$79", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32455665":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,222)
Filter reviews
1,930 results
Traveller rating
584
811
384
91
60
Traveller type
Time of year
LanguageEnglish
More languages
584
811
384
91
60
Show reviews that mention
All reviewstraders hotelthe club loungegolden sandsbooked a club roomfree shuttleprangin mallbatu ferringhibit datedshopping centrebusiness hotelsister hotelwithin walking distancebusiness tripbreakfast spreadcentral locationcocktail hourbus station
FilterEnglish
Updating list...
1 - 5 of 1,930 reviews
Reviewed 2 days ago via mobile

It was a very pleasant experience throughout my two night stay. From the receptionists to concierge to cafe staff (e.g. Joan) and house keepers, they have demonstrated politeness, helpfulness and professionalism. The location is perfect for good restaurants, local foods and shopping.

1  Thank SCL289
Hotel's Favourite
Reviewed 5 July 2018 via mobile

About 18 years ago I remember the Jen as a Shangri-La and it always fascinated me when I lived in Penang as it was the only famous named hotel that I saw in the vicinity. The island city has changed much since I left and...More

3  Thank Simon D
Response from HotelJenPenang, General Manager at Hotel Jen PenangResponded 5 July 2018

Dear Simon, Thank you for the delightful review and giving us a full score! We are so glad that you had a thoroughly satisfying stay. We love the nice description and very much appreciate the effort to share your happy experiences since we are Shangri-la,...More

Reviewed 4 days ago via mobile

Had such a great stay at the hotel with family. We arrived in the morning and booked 4 rooms, and as a courtesy, they allowed us to check in earlier for 2 rooms and also check out 2 hours late for 2 rooms. The service...More

1  Thank Husse_Serk
Response from HotelJenPenang, General Manager at Hotel Jen PenangResponded 4 days ago

Dear Husse_Serk, Thank you for the delightful review and for giving us a full score! We are so glad that you had a thoroughly satisfying stay. We love the nice description and very much appreciate the effort to share your happy experiences. Thank you for...More

Reviewed 1 week ago

We got a very good package for club rooms. Nice, big and clean room with a reasonable rate for our stay. Free flow and snack at club lounge during late afternoon. Not far from shopping mall. Staffs were polite, friendly and helpful The check-in process...More

1  Thank kingkaew p
Response from HotelJenPenang, General Manager at Hotel Jen PenangResponded 4 days ago

Dear kingkaew p, Thank you for sharing your review with us and giving u full score. We're glad that you have enjoyed the perks of staying in our club rooms and had time to discover the benefits of club lounge at level 16. Your happy...More

Reviewed 1 week ago

The hotel is conveniently located in the centre of Gerogetown and one can easily walk to various shopping malls and tourist attractions. Kimberley Street for yummy street eats is nearby and it was easy to pop by the shopping mall. Service staff were excellent and...More

1  Thank esthaq
Response from HotelJenPenang, General Manager at Hotel Jen PenangResponded 4 days ago

Dear esthaq, Thank you for sharing your great write-up with us. We are pleased that you like the room and were happy with our service as well. Our location is indeed convenient, being so near to the local eateries, next door malls, and tourist spots....More

View more reviews
About
Description
Hotel Jen Penang, located centrally in the heart of Penang’s vibrant and bustling George Town, close to the UNESCO World Heritage Site, as well as prime commercial, business and shopping areas. My brand-new ...More and redesigned rooms and suites feature distinct highlights of Penang blended with contemporary touches. My design features cater to business and leisure travellers alike. When you stay with me, enjoy fuss-free simple pleasures - fast and free WiFi, scheduled shuttle service to the beach, 24-hour gym, and much more. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
443
Price range
US$80 - US$112 (Based on Average Rates for a Standard Room)
Formerly known as
Traders Hotel Penang
Also Known As
Traders Hotel Georgetown
,
Hotel Jen Penang George Town, Malaysia
Location
Malaysia > Penang > Penang Island > George Town
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
443
Price range
US$80 - US$112 (Based on Average Rates for a Standard Room)
Formerly known as
Traders Hotel Penang
Also Known As
Traders Hotel Georgetown
,
Hotel Jen Penang George Town, Malaysia
Location
Malaysia > Penang > Penang Island > George Town
Photos
Traveller (1,180)
Room & Suite (388)
Dining (70)
Pool & Beach (32)
Amenities (20)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Nearby
Nearby HotelsSee all 129 hotels in Penang Island
The Wembley – A St Giles Hotel, Penang
646 reviews
.07 km away
M Summit 191 Executive Suites
16 reviews
.09 km away
Cititel Express Penang
310 reviews
.12 km away
Bellevue Hotel
47 reviews
.20 km away
Nearby RestaurantsSee all 2,051 restaurants in Penang Island
Little Kitchen
114 reviews
.18 km away
Chin Bee Tea Restaurant
21 reviews
.15 km away
Art Nature Cafe
10 reviews
.09 km away
Watercolour Bakery & Cafe
10 reviews
.07 km away
Nearby AttractionsSee all 432 attractions in Penang Island
Penang House of Music
113 reviews
.08 km away
Hin Bus Depot
81 reviews
.28 km away
Tech Dome Penang
75 reviews
.09 km away
Dark Mansion - 3D Glow In The Dark Museum
137 reviews
.41 km away
Questions & Answers
Ask a question
foxl66
30 July 2018|
AnswerShow all 6 answers
Response from HotelJenPenang | Property representative |
Hi Foxl66, thank you for the enquiry. Our specialty suites come with the spacious floor plan with separate bedroom, living, and dining areas which include modern, bright bathroom with a separate bathtub and glass-enclosed... More
1
Vote
Pig K
5 July 2018|
AnswerShow all 4 answers
Response from ialmostforgot | Reviewed this property |
Definitely you can book a deluxe room and request for a baby crib.
0
Votes
Pig K
5 July 2018|
AnswerShow all 4 answers
Response from HotelJenPenang | Property representative |
Hi Pig K, you may book our deluxe room and request a baby cot from our housekeeping team. I'd suggest you request upon booking process and inform our team upon your arrival in order to arrange the baby cot in advance. Thank... More
0
Votes
Room Tips
"Different wall paper in the room"
Read review
"Room with a city / pool view"
Read review
"corner suits quiet. But don't face the shopping mall, it has no views. Face the city or swimming pool"
Read review
"City view rooms"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing