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Deluxcious Heritage Hotel Penang

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35 Reviews from our TripAdvisor Community

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There are newer reviews for Deluxcious Heritage Hotel Penang
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Showing 33: English reviews
Reviewed 26 December 2016 via mobile

Beware! Do not stay in this hotel if there is any possibility for you to leave stain regardless of situation and type, unless you are prepared to forfeit MYR$200 deposit. This include drool, lip stick marks, makeup, bleeding pimples,etc. Had stayed in their family suite for 3 nights and we were told by their manager on the 2nd day which...

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Helpful?
Thank Joan S
Management response:

Dear Joan We had investigated and spoken to our staffs on the reason for the deduction of the stains on the bed linens set. From the photos shown by our staffs to us, there were indeed many parts of the bed linens and pillow cases that had drools and blood stains on them. In fact, according to our staff, she...

Reviewed 21 December 2016

My friends and I (6 of us) stayed 2 nights at this hotel. It is beautifully done up. The rooms are cozy and clean. I particularly like the comfortable bed. We feel rested. The staff are and very helpful in meeting our needs. The location is also very convenient to eateries and tourists sights.

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Helpful?
2Thank Joseph T
Management response:

Dear Joseph, Thank you for your compliments. We are glad that our staffs have serve you and your friends well. Hope to see you soon again. The Management Deluxcious Luxurious Heritage Hotel

Kuala Lumpur, Malaysia
Reviewed 13 December 2016

Actually we only book the hotel for 2 nights but ended up staying there for 5 nights. The staffs are so friendly and welcoming. The room is really value for money for the spaciousness and luxurious comfortable beds. I will definitely recommend this hotel to my friends and I will also stay here if I visit Penang again.

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1Thank geetikageeti90
england
Reviewed 13 December 2016

this review is based on a four night stay . in a superior room .night two was a noisy night a child inthe room above mine was jumping around from 7 till past 10 p.m. i did not have to say to much as the noise could be heard at reception and i was offerd a larger room straight away...

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1Thank chuckwow
Reviewed 12 December 2016 via mobile

Stayed here for a night after in December 2016 and liked it. Very beautiful hotel, newly renovated rooms and friendly staff. The location is fantastic with plenty of happening places in Georgetown are in walking distance or less than 10 minutes of Uber ride. The only drawback is noise - we stayed at the ground floor near to the reception...

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Helpful?
Thank Sivanathan S
Management response:

Dear Sivanathan, Very happy that you had enjoy your stay at our hotel. We are glad that our staffs are able to assist you during stay. As this is a heritage building preserved under UNESCO and was built more then 100 years ago, the flooring was built originally with timber. We try our best to keep it as original as...

Reviewed 7 December 2016 via mobile

The place is walking distance to makan area and museum. Their staffs are accommodating for our every query how to go to one place to one place they show it through map and inform us if we need cab we just give them a call so they can call grab a taxi for us ( grab a taxi is half...

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Helpful?
Thank akos625
je55_78, Owner at Deluxcious Heritage Hotel Penang, responded to this review

Dear guest, thank you for staying with us. Glad that you have enjoyed your stay and we look forward to seeing you again soon.

Reviewed 2 November 2016 via mobile

Me and my family stayed in this hotel (family suite) for a short gate away. It is situated a little further from the heart of Georgetown, but it is only a 5 - 10 minutes drive away. Staff there are very friendly, and accommodated to every other request that we had. The Lady Boss in particular, is very hands on...

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Helpful?
Thank Aiwei C
je55_78, Owner at Deluxcious Heritage Hotel Penang, responded to this review

Dear Aiwei, it was great pleasure having you and your lovely family in our hotel. Glad that all of you enjoyed your stay. Look forward to seeing you soon. Please send my regards to your family.

Reviewed 28 October 2016 via mobile

We brought the children for a quick getaway and were surprised by how exquisitely this boutique hotel was done up. The finishings were of high quality, staff attentive and surroundings were very well kept. The family suite we booked had two very comfortable queen sized beds. The sofa area was great for the kids to read and chill. Great for...

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1Thank Yong J
je55_78, Owner at Deluxcious Heritage Hotel Penang, responded to this review

Dear Mr Yong, It was a great pleasure having you and your family in our hotel. Glad that you enjoyed your sta with us. Hope to see you again soon.

Kuala Lumpur, Malaysia
Reviewed 3 October 2016

Stayed there for one night as a couple from KL, fantastic location, fantastic ambience, fantastic bed, and everything is brand new! Staffs are super friendly (shout out to Mr Issac), though they do take the 'no-smoking in room' rule quite seriously. The beds are new and super comfy, with 6 pillows and a nice thick blanket! However, the soundproofing should...

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Thank jamesleong2016
Reviewed 1 October 2016

Being new to the Heritage city, we felt a little overwhelmed. The hotel provides a paid ride from the airport to help avoid taxis & buses, etc. Front desk staff was incredibly friendly, had unending patience with our questions, and had tremendous recommendations for activities and food. Hotel is at a perfect location in the heart of the UN Heritage...

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1Thank Mayon S

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge

Additional Information about Deluxcious Heritage Hotel Penang

Address: Jalan Sultan Ahmad Shah, George Town, Penang Island 10050, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: €34 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Deluxcious Heritage Hotel Penang 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Deluxcious Heritage Hotel Penang George Town, Malaysia
Hotel Style:
#6 Spa Hotel in George Town
#15 Luxury Hotel in George Town
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Questions & Answers

Questions? Get answers from Deluxcious Heritage Hotel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view”
O_Haggis, 16 Feb 2017 | Read review
“Rooms are all unique and special! The room is spacious, clean, smoke-free and toilet is super clean!”
arrody21, 7 Feb 2017 | Read review
“room in the garden, direct door to the room from the outside”
holidayengineer, 5 Feb 2017 | Read review
“Presidential suite”
, 12 Jan 2017 | Read review
“room 102 is bigger than 103 &103a (Chinese superstition) upper floors might be less noisey,can hear people talking normaly in other rooms.”
  • smaller shower encloure room 103a
  • large shower enclosure room 102
chuckwow, 13 Dec 2016 | Read review
5 of 5