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Hotel Penaga

699 reviews
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Traveller (422)
Room & Suite (188)
Dining (37)
Overview
  • Excellent47%
  • Very good39%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“hutton room”(22 reviews)
“lap pool”(36 reviews)
“jacuzzi bath”(20 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (699)Write a Review
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All reviewshutton roomlap pooljacuzzi bathcontemporary artstained glassfour poster bedbeautiful hotelstreet noiseheritage hotelroti canaifive nightscolonial stylesmall poolbig bathroomcentral georgetownfew minutes walklate check
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1 - 5 of 597 reviews
Reviewed 2 days ago via mobile

The hotel is in a great location only 20 mins walk from little India and Armenian Street. The furniture is all replica antique Chinese style, beautiful and looks the real deal. The rooms are all hard wood floors and very clean and comfortable. The staff...More

Thank Sarah G
Reviewed 1 week ago via mobile

First time we stayed in this hotel.and can safely say we won't be back.room was dark and dingy,standard of cleanliness poor.towels were discoloured toilet seat had seen better days. Breakfast a absolute joke choice of food non existent,fresh orange juice was like a weak diluting...More

1  Thank GEORGE1953
Response from HPenaga, Sales & Reservation Executive at Hotel PenagaResponded 2 days ago

We thank you for taking time to share your valuable feedback with us on your stay experience. Please know that your feedback is very important to us as we are constantly trying to make sure that we're giving our best service to our guests. We...More

Reviewed 9 January 2018

We stayed here 23-27Dec. One night my husband found a little rat in the middle of the night twitching about a snack pack! Next morning I saw it zipping into the wall between the bathtub and the wall! On our 1st evening when we had...More

2  Thank Elizabeth S
Response from HPenaga, other at Hotel PenagaResponded 4 weeks ago

We thank you for taking time to share your valuable feedback with us on your stay experience. Please know that your feedback is very important to us as we are constantly trying to make sure that we're giving our best service to our guests. We...More

Reviewed 5 January 2018 via mobile

We loved the decor, and the spacious room. Front line staff were friendly and helpful, but the unseen ones were the ones that disappointed (cleaners and management). This is a 4 star hotel, which boasted about jacuzi bath tubs in their rooms on booking sites,...More

3  Thank redhair007
Response from HPenaga, Guest Relations Manager at Hotel PenagaResponded 4 weeks ago

We thank you for taking time to share your valuable feedback with us on your stay experience. Please know that your feedback is very important to us as we are constantly trying to make sure that we're giving our best service to our guests. We...More

Reviewed 1 January 2018

Stayed in the hotel for five nights. Designed as a heritage hotel, the furnishings brings back memories of the old Penang. Our room was well appointed and the balcony overlooked a picturesque garden. It has a lap pool which is adequate for exercising. The hotel...More

Thank Ed T
Response from HPenaga, Sales & Reservation Executive at Hotel PenagaResponded 3 January 2018

Thank you for staying with us and your generous comment. We are glad to know that you have enjoyed your stay. Looking forward to welcoming you to the hotel again in the near future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Room Service
Hotel Amenities
Laundry Service
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Details
Price range
US$93 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in George Town
#4 Family Hotel in George Town
#8 Luxury Hotel in George Town
#9 Romantic Hotel in George Town
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$93 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in George Town
#4 Family Hotel in George Town
#8 Luxury Hotel in George Town
#9 Romantic Hotel in George Town
Room types
Suites, Non-Smoking Rooms
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Traveller (422)
Room & Suite (188)
Dining (37)
Pool & Beach (27)
Amenities (44)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Johnson C
12 June 2017|
AnswerShow all 2 answers
Response from JacqueandNigel | Reviewed this property |
Sorry I don't know the policy on dogS. You will have to ask the hotel. Regards Jacque
0
Votes
Al-Net-Olo
7 November 2016|
AnswerShow all 3 answers
Response from 435alo | Reviewed this property |
There was in our room when we stayed there.
1
Vote
yeo s
4 November 2016|
Answer
Response from Veeda A |
Hi Mr Yeo, Please contact us directly for more details. Thank You.
1
Vote
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Room Tips
"DONT stay in the suites - they have rats!"
Read review
"The rooms / suite on the main block are much better in terms of cleanliness."
Read review
"Don't get the corner unit on 2nd floor. Lovely looking but noisy"
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"Ask for Ground floor rooms as there are no guest lifts and no help offered with luggage"
Read review
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