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Tune Hotel Downtown Penang

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Tune Hotel Downtown Penang
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1,262 Reviews from our TripAdvisor Community

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There are newer reviews for Tune Hotel Downtown Penang
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Showing 1,020: English reviews
Surabaya, Indonesia
Level Contributor
412 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 9 January 2013

I've been stayed at Tune Hotels for second time in June 2012, before that at November 2010. It's been same, doesn't have any changes. For me as a solo traveling was oke to stay at this hotel, but when we stay for family there's not comfort at all. the room to small, no TV, and for kids makes boring. And,... More 

Helpful?
Thank sugiphang
Phitsanulok, Thailand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 January 2013

I don't know how this place can even be called a "hotel". You have to pay extra for towels. In hot Penang, you even have to pay extra if you want to enable the A/C in your room. To make it even worse, all these information of having to pay extras, has never been told anywhere on their website or... More 

Helpful?
2 Thank Phongsan_M

Travellers are raving about these George Town hotels

Sydney, Australia
Level Contributor
230 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 9 January 2013

The Tune is like a budget airline... You need to buy extras like air conditioning, towel and soap. This takes a little adjusting to. The rooms are fairly clean but they are small. The bathrooms were good though; partitioned showers, away from the toilet. The room we had had a window which opened up to allow fresh air and natural... More 

Helpful?
Thank Sasha M
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 January 2013

great price, good location but need to have better maintenance, stay in 2011 and it was fantastic as everything is still new, 2013 and the toilet look rather run down, stain on the wall and the hair dryer wire is black rather than white. do something uncle tony as i still like your hotel very much.

Helpful?
Thank jameschoo
Singapore, Singapore
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 January 2013

It's a budget hotel. Do not expect anything more than a room with a lock on it and an attached shower and you'll be very happy. What's great about this hotel is that it's location is actually very good. It is about 10 mins walk away from KOMTAR and near to major eating areas. We booked a twin room and... More 

Helpful?
Thank Silverelf
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thank you for completing a Trip Advisor Review on your recent visit to our hotel. I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. Thanks for sharing your thoughts about our hotel we are glad that you... More 

George Town, Malaysia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 January 2013

I didn't really expect much from this budget hotel, but I was quite happy with my room. It was a double bed room with a view. It was clean, quiet, and everything was working fine. For anyone who wants a cheap and good stay without hassle, Tune Hotels should be on the list.

Helpful?
1 Thank drinkingcocoa
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Hi There, Thanks for the review. I am very pleased to read your appraisal of our, services and facilities and I know my team will be equally pleased to learn of your kind remarks. It's always rewarding to know that our guests enjoyed our 5 star beds at 1 star prices. Thank you very much for all your positive comments.... More 

Ireland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2013

Stained bedsheets and generally very poor room condition. Very small room, no TV and for me the location not great. I stayed in Tune hotel in Ipoh (Good) in KL (Fair) but this one in Penang I would avoid. I booked at the last minute and probably paid too much, but I stayed in a much better hotel nearby the... More 

Helpful?
1 Thank jfenwick
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Hi There, Thank you for posting a review Cleanliness is one of our crucial focus points in our service culture and we regret that it fell short of your expectations. This feedback has been channelled to the relevant team for improvements. In any case we apologize sincerely for this unpleasantness marring your stay - thank you once again for highlighting... More 

Berg, France
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 January 2013

The room was dritt, a lot of hair on the floor. The sheets was full of dirty marks and old makeup. On the bathroom zink there was a lot of bugs living. A lot of traffic outside the hotel and a long walk to the Nice part of georgetown. Would never stay there again!

Helpful?
3 Thank Tore1234
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thanks for review. Cleanliness has always been a substantial part of our service culture and we regret that it did not meet the standards you have come to expect from us. This feedback has been channeled to the relevant team for improvements. Reviews like yours help us determine our standards and continuously deliver superior service at great value.... More 

Shah Alam, Malaysia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 December 2012

After my experience at Tune Hotels Ipoh, I was won over and felt that Tune Hotels provides excellent value for money. The price you pay is not at all a reflection of what you actually get if you go by "industry standards" - you get more! However, during my Penang stay, I experienced a different Tune Hotels altogether. As with... More 

Helpful?
Thank wcw47800
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thanks for the review. We are disappointed to read about your experience and apologize that we fell short of your expectations. This feedback has been channeled to the relevant team for improvements. And we will beef up efforts to identify areas needing attention. Unfortunately, we missed the mark on your stay and we truly hope for the opportunity... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 December 2012

Although it's a budget hotel...somehow i enjoy some four stars hotel services. ..the price is really cheap...hmm..another good thing of TUNE...i dun need worry abt conditions of the hotel...just the entertainment facilities are not enough...should add more...

Helpful?
Thank TVC1212
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Hi There, Thanks for staying with us. Our location is normally a strong positive for our guests. As a limited-service hotel brand we focus on high quality basics, a 5-star bed and hot showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices. Happy to know how we have met your requirements perfectly. Thanks... More 

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Amenities

About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Official Description (provided by the hotel)
Staying true to our unique no frills concept, we provide you a good night's sleep at outstanding value. Our hotels come with high quality beds, power showers, 24-hour security system, and are conveniently located near transportation hubs and popular local attractions. Unnecessary costs are kept at bay by eliminating facilities that you might not need such as swimming pools, gyms, spa rooms etc. Stay within walking distance to the famous dining places of George Town like the famous Lorong Selamat Char Koay Teow. Penang's most famous beach, Batu Ferringhi, is half an hour's drive away from our hotel. The famous hawker centre along Gurney Drive is a must try, and so is the New World Park located right next door to us. ... more   less 

Additional Information about Tune Hotel Downtown Penang

Address: 100 Jalan Burmah | Section 15, George Town, Penang Island 10050, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Free High Speed Internet ( WiFi )
Price Range: €18 - €29 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Tune Hotel Downtown Penang 2.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown
Tune Hotel Downtown Penang George Town, Malaysia
Hotel Style:
#4 Best Value Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Tune Hotel Downtown Penang staff and other travellers.
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Questions? Get answers from Tune Hotel Downtown Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book through booking.com. at check in mention your room requirements. They offer best of what is available.”
 of 5 bubbles M_Payal_D, 11 Nov 2016 | Read review
“Always go for the rooms with windows. Windowless rooms may have a musty or mouldy quality.”
 of 5 bubbles Phalaina, 20 Sep 2016 | Read review
“dont go form 9th floor, all small rooms but with Queen size bed”
 of 5 bubbles alishahb, 12 Sep 2016 | Read review
“Ask for a room facing away from the main road.”
 of 5 bubbles DanC82, 29 Aug 2016 | Read review
“Shop around for far better value.”
 of 5 bubbles Joseph505, 23 Aug 2016 | Read review
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