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Tune Hotel Downtown Penang

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Tune Hotel Downtown Penang
Tune Hotel Downtown Penang
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1,285 Reviews from our TripAdvisor Community

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Showing 1,034: English reviews
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Reviewed yesterday NEWvia mobile

As a local chain hotel, mother company Air Asia among the best in the world, the service during check in i would say was disappointing. No smile from staf even got 3 of them and to many unnecessary questions asked even its already 12 midnite. Once entered the room, the keycard was unable to activate the electric supply in the...

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Helpful?
Thank sliceofhate
Phuket, Thailand
Reviewed 1 week ago

I was impressed by very friendly staffs; Putasnen & Hamdee. When I asked to borrow two adapters for two rooms, Putasnen were willing to lend me his personal adapter. The check-in process went very quickly and efficiently. They were also very helpful providing information. Thank you very much to taking care of my stay. The room is cozy, clean though...

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Helpful?
Thank Yuisie
WahEngHong, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Yuisie, It is wonderful to receive your review! We are excited to learn that our colleagues Putasnen & Hamdee has made your experience a great one. Please be assured that your kind words will be shared with the team and they be recognized with the compliments as well. We are delighted you found our room is cozy and clean....

Reviewed 3 weeks ago via mobile

But the staff is so warm and helpful you would overlook everything else. Room comes with fan and air conditioning option. While we were there, there seem to have a problem with water which was probably why the air conditioner doesn't work that well. But there was no disruption in water supply. Despite the size, room was clean to satisfactory....

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Helpful?
Thank Angel O
WahEngHong, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Angel O, Thank you for taking the time to share your experience here with us. We are delighted you found our room is clean and staffs are warm and helpful. Your comments related to the air conditioner been shared with the relevant Departmental for their necessary action. We are very sorry for the inconvenience caused. Meanwhile, we will all...

Reviewed 22 February 2017

I have been here twice.This time We got a bigger room, bigger bed with a big window.The room was quite small but it was worth the price. เคยไปพักสองครั้ง ครั้งนี้ได้ห้องใหญ่กว่า มีหน้าต่างด้วย สะอาด คุ้มกับราคาที่จ่ายไป แต่ตอนไปครั้งแรกเมื่อปี2012 ได้ห้องเล็กที่ไม่มีหน้าต่าง พออยู่ได้ แต่รู้สึกอึดอัดนิดนึง

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Helpful?
Thank Suwajee M
WahEngHong, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Suwajee M, Thank you for your kind feedback and repeated patronage to our hotel. I am very happy to know that you had a pleasant experience during your stay at the hotel Thank you once again for taking the time to share with us your feedback. We hope to welcome you back again soon! Best Regards, Wah Eng Hong...

Reviewed 15 February 2017

Unless you are on a shoe string budget. Please don't waste your time in this hotel! This hotel is not suitable for families! The rooms are EXTREMELY small. This so called Tune hotel requires ALOT of tuning. We stayed in a queen size bed room. The room is VERY SMALL. Just a queen bed, barely have enough rooms for our...

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Helpful?
1Thank Michael D
WahEngHong, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Michael D, Thank you for taking the time to share your feedback with us. I am sorry to hear that you had a disappointing experience with us. Do rest assured that your feedback have been looked into and addressed with our team for future improvements. Nonetheless, we appreciate your feedback. We very much hope to have the chance to...

Reviewed 14 February 2017 via mobile

When you pay this sort of money you just know it's going to be poor. We went into our room and found a nice amount (10-15) of ants on our bed which made me think when was it last changed! We got moved to next door which was ant free! Very noisy building at night and with the thin walls...

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Helpful?
Thank Matthew G
WahEngHong, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Matthew G, It is our goal to provide a clean and comfortable stay for all our guests, and it is regretful that we did not accomplish this for your good self. I sincerely apologize for any inconvenience that this may have caused you. We wish you well on your journey, and look forward to the next opportunity to make...

London
Reviewed 9 February 2017

Worse than useless. Booked by phone borrowed from a fellow bus traveller so didn't really have time to look. Nowhere near anything worth while. No tv, no phone to call reception wif doesn't work in the room, ceiling paint peeling of the shower area, pokey little room, safe is locked, can't turn the aircon off at all, so a noisy...

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Helpful?
1Thank Sandy W
WahEngHong, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Sandy W, Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We are indeed very appreciative of your effort in notifying us of the shortfall on the hotel. Please rest assured that they will be taken up with the relevant department so that they will take necessary...

Kuala Lumpur, Malaysia
Reviewed 8 January 2017 via mobile

As everytime we will stay at Tune Georgetown Penang for its location. Size of rooms is as usual a bit too small. But its a budget hotel so its expected. Our this trip in January 2017 was the same. Shower is good and strong. Location is great with lots of food surrounding it. Check in this time was a bit...

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Helpful?
1Thank Dianakpg
WahEngHong, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Dianakpg, Thank you for your continues patronage. I am delighted to read that you have enjoyed your stay with us; our main aim is to provide great value rooms in a good location at unbeatable prices. Once again, thank you for your feedback which has greatly helped us to better improve our services. We look forward to welcome you...

Puchong, Malaysia
Reviewed 7 January 2017

Its definitely a budget hotel and I think its in a nice spot. You can have a good sleep (I was on 7th floor) and the shower's great. 7-Eleven is at the ground floor if you need a bite or a drink anytime. But it'll be tight for 2 adults and 2 kids in a single room, better get the...

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Helpful?
Thank Wolver1nc
WahEngHong, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Wolver1nc, Greetings from Tune Hotel Downtown Penang. Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We are delighted to hear that you have enjoyed your stay with us. Indeed, it was our pleasure to be of service to you. Looking forward to see you in the...

Kuala Lumpur, Malaysia
Reviewed 5 January 2017 via mobile

This is my third tme staying with tune previously in danga bay and kuching, well it didnt actuallly meet my need for a basic backpacker, but that only for me, still one thing i admire about tune is their bed and power shower, if not drain well, i might make my room flooded heheh, they are so heavy with water...

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Helpful?
Thank FaizalFederations
Benny_Quah, General Manager at Tune Hotel Downtown Penang, responded to this review

Dear FaizalFederations, Thank you for taking the time to share your stay experience in TripAdvisor and supporting Brand. We sincerely appreciate the "4 Star" rating and nice comments from you. We at Tune Hotels provides clean rooms, great customer service and convenient location at affordable prices and by offering add-ons as an optional purchase, we allow the guests to save...

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Amenities

About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Official Description (provided by the hotel)
Staying true to our unique no frills concept, we provide you a good night's sleep at outstanding value. Our hotels come with high quality beds, power showers, 24-hour security system, and are conveniently located near transportation hubs and popular local attractions. Unnecessary costs are kept at bay by eliminating facilities that you might not need such as swimming pools, gyms, spa rooms etc. Stay within walking distance to the famous dining places of George Town like the famous Lorong Selamat Char Koay Teow. Penang's most famous beach, Batu Ferringhi, is half an hour's drive away from our hotel. The famous hawker centre along Gurney Drive is a must try, and so is the New World Park located right next door to us. ... more   less 

Additional Information about Tune Hotel Downtown Penang

Address: 100 Jalan Burmah | Section 15, George Town, Penang Island 10050, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Free High Speed Internet ( WiFi )
Price Range: €17 - €31 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Tune Hotel Downtown Penang 2.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown
Tune Hotel Downtown Penang George Town, Malaysia
Hotel Style:
#4 Best Value Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Tune Hotel Downtown Penang staff and other travellers.
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Questions? Get answers from Tune Hotel Downtown Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 405, 408 has city view”
 of 5 bubbles Yuisie, 21 Mar 2017 | Read review
“ask for a room with a window is better. สอบถามห้องที่มีหน้าต่างดีกว่าค่ะ”
 of 5 bubbles suwajeem, 22 Feb 2017 | Read review
“Do your homework and go somewhere else”
 of 5 bubbles DurbanCurry, 9 Feb 2017 | Read review
“Maybe pick the 8th floor. The room I slept in faces Komtar”
  • Sunrise view
 of 5 bubbles Wolver1nc, 7 Jan 2017 | Read review
“just look for other better hotel”
 of 5 bubbles Fird4us_Zakaria, 26 Dec 2016 | Read review
5 of 5