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The Banjaran Hotsprings Retreat

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The Banjaran Hotsprings Retreat
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633 Reviews from our TripAdvisor Community

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Showing 581: English reviews
Johor Bahru, Malaysia
Reviewed 7 November 2016

Thank you Naga for the excellent service in welcoming us. The people there are always smiling and ever so friendly. Loved every bits of the surrounding especially in the morning when you get to wake up to a pool right in front of you. What more when you get to shower with a view of the mountain just right next...

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Helpful?
Thank ShermanYap
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear ShermanYap, Salam Sejahtera and thank you for your feedback in our Tripadvisor page. It is a pleasure to hear about your great stay and we will pass down your compliments to Naga. We look forward to serving you again during your next trip to Ipoh. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat....

Perth, Australia
Reviewed 7 November 2016

My partner and I spent our weekend in the Banjaran and it was one of the best experience we had. We were very impressed with the facilities provided, from the natural hotsprings to the ice bath. We stayed in the Garden Villa as it was slightly bigger than the Water VIilla. Dining the Jeff's Cellar is highly recommended as dining...

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Helpful?
Thank Joel C
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Joel C, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad to hear about your pleasant stay and we will be looking forward to welcome you back to our Retreat soon. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Reviewed 6 November 2016

Originally we were just there for two nights as a quick getaway, but as soon as we entered the resort, stepped into the unique villa we just had to extend our stay for another two nights. As a couple who love Japanese Onsen, having your very own included in the villa as well as a mini pool was the icing...

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Helpful?
Thank Christopher C
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Christopher C, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had extended your stay and happy to hear that you had a great experience. We look forward to serving you again during your next visit to Ipoh. Thank you and best wishes from all of us at The Banjaran Hotsprings...

Reviewed 1 November 2016 via mobile

I went on my birthday and stayed for 3 days. It was too short but very memorable. I love all the facilities they provided in the resort. And I really love the nature greenery. I wish to go there again one day!

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1Thank Nurdiyana M
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Nurdiyana M, Salam Sejahtera and thank you for your sharing your review in our Tripadvisor page. We are glad to hear about your pleasant stay and we look forward to seeing you again in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Reviewed 30 October 2016

My partner and I spent our 5th anniversary at Banjaran for 3 days and as we departed the place we have to say that the quality of their service as well as the environment are impressive. We had a memorable one there and then and would like to thank every hotel staff for the warmth we received throughout our stay....

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Helpful?
Thank Irene H
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Irene H, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are glad to hear about your pleasant stay and we do appreciate you had taken your valuable time to share your experience. We will be looking forward to welcome you back to our Retreat in the near future. Thank you and best wishes from...

Singapore, Singapore
Reviewed 28 October 2016 via mobile

We're leaving today and are already planning a return visit to this special place. The hotel is very lovely. Clean, well loved and cared for, and simply gorgeous. We stayed in a garden villa (#7) and found it well appointed, huge, nice clean pool, quiet and private. The ambience at the property is relaxing. The staff are all amazing -...

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Helpful?
Thank LS_GoingPlaces
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear LS_GoingPlaces, Salam Sejahtera and thank you for sharing your great review in our Tripadvisor page. We are delighted to hear about your pleasant experience staying in our Garden Villa, great service provided by our team members and tasty food in our Pomelo Restaurant. We will be looking forward to welcome you back to our Retreat in the near future....

Seremban, Malaysia
Reviewed 25 October 2016

A beautiful place. Excellent for de stressing and for nature lovers. It is located at the foot of limestone hills and therefore the air is clean and fresh. Since children under 12 are not allowed at this hotel, it is peaceful and quiet all the time

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Thank roadrunnerpamy
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear roadrunnerpamy, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are glad to hear about your pleasant stay and we look forward to seeing you again in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Malaysia
Reviewed 20 October 2016

it is expensive resort but worth to try once, such a relax and romance place with private Jacuzzi pool, living hall, very big space room. must go to visit the cristal cave and meditation there, truly enjoy here

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Thank AngieNg83
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear AngieNg83, Salam Sejahtera and thank you for your review. We appreciate all your positive comments and we look forward to seeing you again in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Kuala Lumpur, Malaysia
Reviewed 19 October 2016

Yes it is gorgeous and a very good experience to nature, but the price they are charging and the maintenance they are having on the property and type of breakfast provided, I think it is not worth the penny. Our big breakfast consist of 1 egg, 1 grilled cherry tomato, and a 2cmx2cm hash brown, and a chicken sausage not...

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1Thank popeye1212
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear popeye1212, Salam Sejahtera and thank you for your review in our Trip Advisor page. We appreciate that you had taken your valuable time to feed back to us and we are sorry to hear that we did not exceed your expectations in some area. With regards to the breakfast, guest will have a choice of A la carte hot...

Beirut, Lebanon
Reviewed 19 October 2016

We reached Banjaran after a looong trip, Took us four hours by train, then half an hour by taxi to get there, by the time we arrived we were exhausted.. but trust me it was worth every second traveling !!! The place was Mesmerizing situated in the middle of a 200 million year old jungle !!! the minute we got...

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Helpful?
Thank Sara H
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Sara H, Salam Sejahtera and thank you for sharing your honeymoon review with us. We are glad that you had enjoyed your stay in the villa, our facilities plus services and our Pomelo Restaurant. We will always recommend guest to use the insect repellent for outdoor activities, since our Retreat is closed to nature and we do provide after...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Malaysian, International, Asian, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: €283 - €438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from The Banjaran Hotsprings Retreat staff and other travellers.
24 questions
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Questions? Get answers from The Banjaran Hotsprings Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Personal best choice is the Water Villa to have an amazing view on the mountain and the lake with fishes!”
 of 5 bubbles shaneramnarain, 17 Feb 2017 | Read review
“Ask for water view, an added bonus from the balcony just off the living room”
 of 5 bubbles grleduc, 3 Feb 2017 | Read review
“The garden villa comes with a Jacuzzi and swimming pool all to yourself!”
 of 5 bubbles manogarir, 1 Feb 2017 | Read review
“Garden View Villas was better.”
 of 5 bubbles jkuhen18, 30 Jan 2017 | Read review
“Garden rooms are bigger and have a bigger pool”
 of 5 bubbles meilino2015, 22 Jan 2017 | Read review
5 of 5