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The Banjaran Hotsprings Retreat

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Traveller (1430)
Room & Suite (406)
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Overview
  • Excellent82%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“crystal cave”(91 reviews)
“water villa”(81 reviews)
“jeff's cellar”(218 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from The Banjaran Hotsprings Retreat
Special Offer: Celebrate Love
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Offers from The Banjaran Hotsprings Retreat
Special Offer: Celebrate Love
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Reviews (882)
There are newer reviews for The Banjaran Hotsprings Retreat
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811 results
Traveller rating
654
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17
5
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654
130
17
5
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All reviewscrystal cavewater villajeff's cellarsteam cavegarden villaprivate pooljungle walkdr fishhot springspomelo restaurantfish spawine cellargeothermal waterdipping potsdipping poolice bathspa treatments
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61 - 65 of 811 reviews
Reviewed 18 February 2018 via mobile

I had a very enjoyable stay, it’s pure relaxation, the way the villas are build ensure privacy. The team at the retreat made our stay very comfortable. Dining at Jeff cellar was awesome, the wagyu beef just melts in your mouth, i miss it already....More

Thank johnfoocc
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 19 March 2018

Dear Johnfoocc, Salam sejahtera from The Banjaran ! Thank you for staying with us recently and we are delighted that you had a great experience. We are thankful for the positive comments towards our gardener and we did shared this to him. He was really...More

Reviewed 13 February 2018 via mobile

First of all, I thank you very much for the wonderful hospitality, especially Mr Raymond, Ms Natasha at the guest relationship, and Ms Momo at the restaurant. All hotel staff are super kind and has a lovely smile. We really had a good time there....More

Thank Manaty
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 19 March 2018

Dear Manaty, Salam sejahtera from The Banjaran ! We are thankful for your review. We will share your positive comments with Mr. Raymond, Natasya, Momo and the rest of our team members. Also, we noted on your feed back on some of the areas that...More

Reviewed 11 February 2018

Tranquil back to nature retreat set amidst a natural hot spring and centuries old limestone caves. It's the kind of place where once you're in the retreat you don't feel like leaving the hotel grounds and could spend a quiet, relaxing weekend at the hotel...More

Thank sanchee1
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 19 March 2018

Dear Sanchee1, Salam sejahtera from The Banjaran ! Thank you for choosing to stay in our Retreat. We appreciate the positive review that you had shared with us and we look forward to serving you again in the near future. Thank you. Best regards, Afiqqah...More

Reviewed 10 February 2018

everything was perfect for romantic weekend getaway, though we waited for quite a bit for our rooms to be ready.. but kudos to the reservations team..cz I booked the wrong dates and they managed the switch the dates for me..also while u r here head...More

Review collected in partnership with this hotel
Thank Syad91
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 19 March 2018

Dear Syad91, Salam Sejahtera from The Banjaran ! Thank you for your review in our Tripadvisor page. We are glad that you had enjoyed your stay and we appreciate your positive comment towards our reservations team. We will be looking forward to welcome you back...More

Reviewed 9 February 2018

This is our second trip, and I must say that they have maintained their property well. Same ambiance and quality, as 5 years ago. It's a paradise, full of greens and beautiful scenery that just helps you unwind and relax. We were upgraded to the...More

Thank Kamini K
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 19 March 2018

Dear Kamini, Salam Sejahtera from The Banjaran ! We are thankful for your review in our Tripadvisor page and we are glad that you had enjoyed your stay. We will be looking forward to welcome you back to our Retreat in the near future. Thank...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$250 - US$497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$250 - US$497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
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Traveller (1430)
Room & Suite (406)
Dining (140)
Pool & Beach (112)
Amenities (66)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Cintagreen
4 May 2018|
AnswerShow all 5 answers
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. Yes, we would recommend you to reserve first before coming so that we can relay your arrival details to our Security for vehicle clearance. On a separate note, we had sent a... More
0
Votes
Cintagreen
30 April 2018|
Answer
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. For guests who have chosen and reserved for our Day spa programme, it does include complimentary usage of our facilities. However for A la carte treatments, it does not include... More
0
Votes
DG0tt
8 April 2018|
Answer
Response from raymondkfm | Property representative |
Dear DG0tt, Thank you for your inquiry. There are 2 options to get to our Retreat from Ipoh Train Station. We may arrange our hotel car at a fee and upon our car availability depending on your time schedule which you may... More
1
Vote
Room Tips
"The Garden Villas are unique in size and luxury"
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"All rooms are cool and awesome. The choice is yours!"
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"We had Villa 14. No complains."
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"Dont bother getting the lake villas (Slightly cheaper). Just go straight for the best and muchu-muchu all..."
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