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The Banjaran Hotsprings Retreat

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The Banjaran Hotsprings Retreat
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639 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

I booked for a 2 nights stay with a close friend n mum, but extend another night as noticed it was too short for us to explore all Caves n facilities...Jeff's Cave & Meditation Cave are so beautiful & special, the Dr fish pond is fun and interesting too, the Spa treatment was extra ordinary ...despite the expensive bill, we...

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Helpful?
Thank Sylvia L
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Sylvia L, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad to hear about your wonderful stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Reviewed 3 weeks ago

For those seeking a quiet and refreshing sanctuary away from the hustle and bustle of a hectic lifestyle, ‘The Banjaran’ would be the answer! A spectacular ‘haven’ tucked away in the midst of serene green landscape, natural hot dipping pots and sauna would restore the many stresses one encounters in our hurly-burly lifestyles. Block your calendars and visit this splendid...

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Helpful?
Thank Manogari R
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Manogari R, Salam Sejahtera and thank you for staying with us. We are glad to hear about your memorable great stay and it is a pleasure to have you. We look forward to serving you again. Thank you and Best Regards, Raymond Koh Director of Operations

Reviewed 4 weeks ago via mobile

Great stay, even if for a night. The service was spectacular, they went above and beyond with minimal intrusion. Wasnt expecting them to ask us whether there's anything we wanted to change (towels, etc.) but that made us feel surprised with delight. The view is amazing, go check out "The Balcony", the hot springs were nice, the caves a bit...

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Helpful?
Thank YJ T
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear YJ T, Salam Sejahtera and thank you for choosing to stay in our Retreat. It is our pleasure to serve you and glad to hear that you had a great stay. We look forward to serving you again. Thank you and Best Regards, Raymond Koh Director of Operations

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

The staffs were awesome and very accommodating. They were very friendly and attentive. The facilities were very well maintained and we had the best experience. Food was awesome as well. Overall they have exceeded our expectations.

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Helpful?
Thank jkuhen18
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear jkuhen18, Salam Sejahtera and thank you for sharing your review. We are glad that you had a pleasant stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Reviewed 4 weeks ago via mobile

This will s my second visit within two years, stayed here for 4 nights, the natural views , hot-spring lake , waterfalls , in villa jacuzzi and swimming pool are still breathtaking, wonderful staff , excellent service, smooth check in and check out , were celebrating our anniversary , complimentary cake and rose arrangement were prepared upon check in... One...

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Helpful?
Thank OmrAn M
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear OmrAn M, Salam Sejahtera and thank you for your being one of our loyal guest. It is a pleasure to meet you during the breakfast which you had shared some feed back to us. We are glad to inform that we had recently revised our A la Carte breakfast menu which one has additional options to choose from, besides...

Kuwait
Reviewed 23 January 2017 via mobile

This is by far the best resort I have ever been in my life and I travel a lot. It is so relaxing and you can refuel your energy. There's these caves where you can meditate. And the staff are so friendly and kind. Definitely a five star hotel👍🏻

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Helpful?
Thank KokiiKuwait
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear KokiiKuwait, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are glad that you had the best resort stay and we look forward to serving you again. Best Regards, Raymond Koh Director of Operations

Reviewed 22 January 2017

Me and my wife booked a "Celebrate Love" package at the Banjaran on the 19th until the 21st of januari. First thing you notice is the beauty of the resort, situated around a lake surrounded by limestone rock formations. Definitely one of the nicest resorts we have ever been to. The day of arrival we had a bit of a...

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1Thank Ab D
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Ab D, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had a pleasant stay with us, on the other hand, we had taken note on your comments with regards to the speedy service of food for our future improvements. We appreciate your comments and we look forward to serving you...

Reviewed 22 January 2017 via mobile

Really awesome service by all staffs. Very beautiful water villa and awesome facilities too. To us the breakfast is ok as it's not much variery cos it's a la carte breakfast menu plus mini buffet. Had our early dinner and supper on the first night as we lazy to go out. The food taste ok and pricey if compared eating...

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Helpful?
Thank Hazlina_h H
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Hazlina_h H, Salam Sejahtera and thank you for sharing your review with us. We are glad that you had enjoyed your stay with us. Just to share with you, the revising of our current A la carte breakfast menu is in the process and we will be launching it very soon. We will be looking forward to welcome you...

Penang, Malaysia
Reviewed 22 January 2017

My extended family and I (12 Persons, including my 89 year old mother) stayed at the Banjaran Retreat in December. The "house and grounds" were excellent. But what was very special was how well the staff treated my mum. Buggies came instantly to bring her to the restaurant and to various parts of the Resort (eg caves,spa, pool). Staff followed...

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Helpful?
Thank Mei Lin O
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Mei Lin O, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are glad to hear about your great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Kuala Lumpur, Malaysia
Reviewed 22 January 2017 via mobile

Just stunning. The most relaxing and fantastic stay ever. We will for sure be back. Not one bad point. We did the jungle walk, had dinner at Jeff's Cellar and everywhere we meet just friendly and helpful staff. We loved the hotel integrated so well into Nature and the quiet areas around the whole place. Food was excellent and staff...

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Helpful?
Thank Pia F
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Pia F, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are delighted to hear about your pleasant stay and we look forward to serving you again. Best Regards, Raymond Koh Director of Operations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Malaysian, International, Asian, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: €287 - €454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Luxury Hotel in Ipoh
#1 Spa Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from The Banjaran Hotsprings Retreat staff and other travellers.
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Questions? Get answers from The Banjaran Hotsprings Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's water stations around the resort, this is very conveniently placed near the Steam and Crystal caves.”
 of 5 bubbles gowria858, 26 Feb 2017 | Read review
“Fine dining experience in Jeff's Cellar is a must!”
 of 5 bubbles Lurvly, 24 Feb 2017 | Read review
“Personal best choice is the Water Villa to have an amazing view on the mountain and the lake with fishes!”
 of 5 bubbles shaneramnarain, 17 Feb 2017 | Read review
“Ask for water view, an added bonus from the balcony just off the living room”
 of 5 bubbles grleduc, 3 Feb 2017 | Read review
“The garden villa comes with a Jacuzzi and swimming pool all to yourself!”
 of 5 bubbles manogarir, 1 Feb 2017 | Read review
5 of 5