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Bukit Gambang Resort City

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Bukit Gambang Resort City
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289 Reviews from our TripAdvisor Community

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Showing 280: English reviews
shah alam
Reviewed 1 week ago via mobile

Staying: Carrebian Bay Resort Room: smelly, sink pipe=loose, no bath mat, low pressure shower, on aircond still warm Staff: Reception not really efficient, we booking by group - when arrived no room for us Facilities: iron room-plz swept the floor throw away the hairs; pantry-not really a pantry; staircase-dirty; corridor link carribean and arabian - no lights (save costing); seminar...

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2Thank lyaza
Reviewed 1 week ago via mobile

First and last visit staying for one night at the apartment during evening the corridor was so dark with no lighting on earlier it was so scary when you walk along the corridor to the elevator water park not so hygiene you can see water become dark when too many people inside the and so uncomfortable to enjoy

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Thank Arriesya32
Reviewed 3 weeks ago via mobile

Overall, I like this place because it makes my holiday be an incredible memory. It was a wonderful place full of excitement and activities such as Waterpark, ATV, Safari and Theme Park. All the staff was helpful and friendly.This is a good place for me to spend my time with family.Here was clean and interactive, value for money and many...

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Helpful?
Thank sofiablooms
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for posting your positive holiday experience on tripadvisor and we are very happy to know that we have exceeded your expectations during your recent visit to Bukit Gambang Resort City. We look forward to be of service in the near future. Thanks and best regards Ian Chin Resort Director Bukit Gambang Resort City

Melaka, Malaysia
Reviewed 3 weeks ago via mobile

Checked in on 4 Nov for 3 days stay. Been stay at Arabian, the room is clean and well maintained. Went to waterpark at 1st day, overall look nice and the entrance ticket compare to other waterparks its cheap. The food also selling at reasonable price, its affordable. Night time been enjoy my time with karaoke at bistro. 2nd day...

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Helpful?
Thank wlyong
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for posting your constructive feedback on your recent stay at Bukit Gambang Resort City. We are delighted to hear that we have exceeded your expectations and we look forward to be of service in the near future. Thank you and best regards. Ian Chin Resort Director Bukit Gambang Resort City

KL
Reviewed 3 weeks ago

Bukit Gambang Resort City is the favorite place for my family. We went there once a year since 2013. You can't imagine you could find such a wonderful and family oriented resort in Malaysia. Water park, Safari Park, Team Building Activity and apartment room all in one place. Room spacious and clean. Safari park is huge and the biggest in...

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Helpful?
Thank LuckyL88
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for your constructive feedback and we are certainly glad to hear that we have constantly lived up to your expectation. We look forward to welcome you and your family again in the near future. Thank you and best regards Ian Chin Resort Director Bukit Gambang Resort City

KL
Reviewed 3 weeks ago

Room is large enough for 2 adults + 2 Children. Clean Beds ok at least we can sleep... Smooth check in & out. Friendly staff. Air-con is working well. Food in the restaurant not bad at all. My only complaint is a lot of ants around the pantry/basin area.

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Helpful?
Thank AkaiChong
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for sharing your constructive comments on your recent visit. We are glad to hear that you are happy with the overall service at the resort. We have also shared your comments on the ants with the Housekeeper. We look forward to welcome you and your family back to Bukit Gambang Resort City in the near future. Thank you...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Overall, the price of the room aint cheap, but it is rather affordable, At this price, expect to stay in an apartment style resort and no more. All of the rooms consist of super single beds, so don;t expect king size bed unless you are going for the extreme end of the suite which is not worth the price.Put your...

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Thank kong1ming2
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for sharing your constructive comments on your recent visit. We regret that our service and facilities have not met your expectations and we have addressed your constructive comments with our departmental managers. On a positive note, we are happy to hear that you have made an excellent decision to purchase combo tickets and that you have enjoyed the...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

This is my 1st trip here 3 day an 2 nite stayed 1 night at arabian bay resort nice spacious room wiith ironing facilities a safe box and clean room and the 2nd nite we stayed at carabian 2 rooms apmt with 2 bed rooms a kitchenett a kettles dinning table set my daughter went to water park and she...

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Thank zack352
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for sharing your positive stay experience with us during your last visit and we are happy to note that we have exceeded your expectation and that you will recommend Bukit Gambang Resort City as a honeymoon destination for your daughter. We look forward to receive her reservation and please feel free to get in touch with us for...

Reviewed 4 weeks ago

The first night of our vacation, we had lunch at the Arabian restaurant at Bukit Gambang Resort. The food was so good, the atmosphere was inviting and the service was excellent. We were so impressed that we had dinner there the next four nights of our stay. From the appetizers, to the main course and even the desserts were perfect....

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Thank afeeq a
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for posting your constructive comments on your recent stay at Bukit Gambang Resort City. We are delighted that you are happy with the overall experience and that you are very satisfied with the culinary experience. We have shared your kind feedback with our Executive Chef and all of us at Bukit Gambang Resort City look forward to your...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

is spacious and quiet room to stay have to improve the breakfast quality and service the cafe overall is good, convenient stay to waterpark and safari park at bukit gambang hope can have more promotion of this resort

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Thank alintan2016
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for sharing your constructive feedback on your recent stay. We have highlighted your feedback to the Resort Manager and we look forward to be of service again in the near future. Thank you and best regards Ian Chin Resort Director Bukit Gambang Resort City

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
Bukit Gambang Resort City (BGRC) is a premier integrated destination resort city with Multiple Attractions in One Location. Nestled within a natural environment sprawling across 727 acres of secondaru jungle, BGRC is strategically located 218km from Kuala Lumpur and 35km before Kuantan, Pahang. BGRC is easily accessible via the East Coast Exressway, and also by flight from Penang, Kuala Lumpur and Singapore to Kuantan Airport, a mere 27km to the resort. Accommodation at BGRC features two all-suites themed resorts; Arabian Bay Resort (546 Suites) and Caribbean Bay Resort (578 Suites) offer combined total of 1,866 rooms providing sufficient rooms to host leisure and business outings. BGRC M.I.C.E is about creating new experiences with unique venues. Our key features include : - Certified Largest Pillarless Ballroom in Malaysia seating up to 3,100 people for banquets (round table) - 210,000 sq.Ft. Dedicated M.I.C.E Centre - Over 30 choices of venues of meetings and events. Team Building at Active Academy Active Academy is the corporate teambuilding and outdoor recreation department of BGRC. It is approved training provider under the Ministry of Human Resources (Malaysia). The training fees and relevant cost are claimable under PSMB schemes. The teambuilding modules offer experiential activity based learning in teamwork to achieve organisational goals. Bukit Gambang Water Park Bukit Gambang Water Park is the award - winning Best Water Park in Malaysia. Set in a natural and conductive environment our tropical aqua wonderland spreads across 45.8 Acres of secondary jungle. Our key features include: - Longest Six Lanes Racer Slide with Digital Timer - Longest Family Raft Ride - Only Wave Pool in Malaysia with Eight Wave Patterns - Totally Cashless Transaction System for convenience - Suitable venue for private gatherings and banquets Safari Park Bukit Gambang Safari Park (BGSP) is the Largest Park in Malaysia. It aims to bring you countless exciting encounters, up-close and personal with exotic animals from around the world. There are over 300 animal species, many of them being first of its kind in Malaysia. Sprawling across 138 acres secondary jungle offering both the walking and drive through experience, BGSP ensures an inspiring outing for all your delegates. ... more   less 

Additional Information about Bukit Gambang Resort City

Address: Jalan Gambang, Kuantan 26300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: €39 - €75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bukit Gambang Resort City 3*
Number of rooms: 578
Reservation Options:
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Also Known As:
Bukit Gambang Resort City Hotel Kuantan
Hotel Style:
#3 Top resorts Hotel in Kuantan
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Questions & Answers

Here's what travellers have asked, with answers from Bukit Gambang Resort City staff and other travellers.
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Klang, Malaysia

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Questions? Get answers from Bukit Gambang Resort City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"ABR Room nicer than CBR Room"”
 of 5 bubbles LuckyL88, 11 Nov 2016 | Read review
“The food was so good”
 of 5 bubbles , 6 Nov 2016 | Read review
“Family suite is quite comfortable to accommodate 4-6 persons.”
 of 5 bubbles nikmohdaliasn, 31 Oct 2016 | Read review
“Safari visit, a visit to Sungai Lembing and Tasik Cini is not that far from here.”
 of 5 bubbles plstryagain, 26 Oct 2016 | Read review
“Higher floors have scenic view of the forests and mountains”
  • dining area
 of 5 bubbles TripMember030320161, 5 Oct 2016 | Read review
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