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The Lakehouse, Cameron Highlands

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The Lakehouse, Cameron Highlands
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733 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Chandigarh, India
Reviewed 22 December 2015

Had a wonderful stay at The Lakehouse from 19th and 20th December 2015. The staff was very helpful and went out of their way to suggest the nearby places that could be visited during our stay with them. Everything went off very well except the food. There were very limited vegetarian options available with them. In the breakfast, they could...

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1Thank monsoon2015
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear monsoon2015 Thank you for taking the time to give us your feedback following your recent stay at The Lakehouse Cameron Highlands. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Your comment on the vegetarian options have...

Singapore
Reviewed 20 December 2015

Had a really awesome stay at the Lakehouse, with good customer service with personal touch. Although the location maybe a bit far from the city centre and some attractions, the staff has been very helpful in contacting drivers for us. Highly Recommended.

Review collected in partnership with this hotel
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Thank tohyy
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear tohyy Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Once again, thank you very much for the recommendation and we all look...

Kl
Reviewed 17 December 2015

Everything is good. Except the wifi internet is not good and unstable. We booked 3 rooms in upper and lower floor. But there is only 1 room has wifi access, while the other two cannot detect wifi. Even so, the wifi signal is weak and unstable

Review collected in partnership with this hotel
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Thank juliansoh
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear juliansoh Thank you for your review We are delighted to know you have enjoyed the hotel and service during your stay With regards to the WiFi, unfortunately the coverage is restricted due to the bandwidth from the local provider which we hope to see it upgraded in the near future. We are still on streamyx, sadly. It was a...

Singapore, Singapore
Reviewed 17 December 2015

From the moment we arrived, we were welcomed like friends. Mr Mohd Noor was very helpful with tips on sightseeing, news about Cameron Highlands, where to eat, etc. The staff was excellent, thoughtful and what they don't know, the took the effort to find out and get back to us. When I ask for some biscuits as my hubby tend...

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1Thank E L
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear E L Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Your comments will be shared with Mohd Noor and the team to...

Berkshire
Reviewed 15 December 2015

We stayed for two nights. From the moment we arrived, the staff were wonderfully attentive, friendly and helpful. Although breakfast is a buffet, you can order a full cooked breakfast. We enjoyed a splendid evening meal with excellent service. The rooms (we had two) are comfortable with lovely four-poster beds and the turn-down maid service is a nice extra touch....

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Thank PaulBerkshire
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear PaulBerkshire Thank you for spending the time to write this review on TripAdvisor which will be shared with the team to motivate them We are delighted to know you enjoyed the property and service from our team during your stay with us. It was a pleasure having you stay with us and we look forward to welcoming you again...

Sanaa, Yemen
Reviewed 10 December 2015 via mobile

I went there with my family for a high tea, we called before coming to book and they told us to just walk in. Once we reached there we waited almost 35 minutes just to get a chair WHILE THE PLACE WAS EMPTY all tables were dirty and no one is there for us, I went to the reception to...

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2Thank Ahmed A
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Ahmed A We are truly alarmed to read your feedback as this is not the standard of service we are known for. As we are very much concerned about your comments, I would appreciate it if you could email me directly with more details at lena.wee@lakehouse-cameron.com for us to investigate fully Our early investigations shows that we did receive...

Melaka
Reviewed 8 December 2015

Very heartwarming feeling during my whole stay. Good staff and make you feel very welcome.You can feel the service coming from their hearts . Will definitely come again. Part of hotel we liked the most is in front of fireplace where we spent very high quality family time playing all kinds of ganes

Review collected in partnership with this hotel
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Thank mohdhashim
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear mohdhashim Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Once again, thank you for the recommendations and we all look forward to...

Reviewed 6 December 2015 via mobile

I selected the lakehouse after reading good reviews on tripadvisor and they exceeded my expectations!! Very friendly staff specialy Mr. Muhammad Noor who was very helpful. Special thanks to him and the chef who arranged the food out of the menu as per our request. It is located a bit away from the main bus terminal tanha rata but it...

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Thank Muhammad Asmar A
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Muhammad Asmar A Thank you for spending the time to write this review on TripAdvisor We are delighted to know you have enjoyed the hotel, the service and the gardens Your compliments to Mohd Noor and the chef will be shared with them and the rest of the team to motivate them Again the team and I are pleased...

Salisbury, United Kingdom
Reviewed 24 November 2015

Beautiful hotel set above the road overlooking a lake, with jungle behind. The staff were incredibly friendly and helpful, the food in the restaurant was excellent, as was the afternoon tea, the room was wonderful, and the spa treatment was very enjoyable (and much cheaper than those at the Cameron Highlands Resort). Nothing was too much trouble for the staff....

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1Thank Ghs86
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear ghs86 Thank you for taking the time to give us your feedback following your recent stay at The Lakehouse Cameron Highlands. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. We very much regret the inconvenience you experienced with the children on your last night with us and sincerely hope that this rather...

Reviewed 23 November 2015

Stay 3 days , 2 nights at the Lake house with a room with a beautiful view on the lake , extreme polite and friendly staff , large room , my room was nr 5 , i have lunch which was ok , the Hi tea was great and not expensive , the Bombay Gin Tonic was as expected and...

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Thank Olavsoda
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Olavsoda Thank you for your review It was a pleasure having you stay with us and we look forward to welcoming you again in the near future Kind regards Lena Wee Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located 200km north of Kuala Lumpur, set against lush state reserve forests 1,000m above sea level in the Cameron Highlands, The Lakehouse is a Tudor-style country house overlooking the Sultan Abu Bakar Lake. ... more   less 

Additional Information about The Lakehouse, Cameron Highlands

Address: 30th Mile Ringlet | Cameron Highlands, Ringlet 39200, Malaysia
Region: Malaysia > Pahang > Cameron Highlands > Ringlet
Price Range: €133 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lakehouse, Cameron Highlands 4*
Number of rooms: 19
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Also Known As:
The Lakehouse, Cameron Highlands Hotel Ringlet
Days Inn Ringlet
Lakehouse Cameron Highlands Ringlet
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Questions & Answers

Here's what travellers have asked, with answers from The Lakehouse, Cameron Highlands staff and other travellers.
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Questions? Get answers from The Lakehouse, Cameron Highlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in junior suite with a baby and kid. spacious room, big toilet!”
 of 5 bubbles , 7 Feb 2017 | Read review
“Junior Suite is really good value for money!”
 of 5 bubbles 704hansp, 11 Jan 2017 | Read review
“Ask for a Lake view.”
 of 5 bubbles Ratsears, 13 Dec 2016 | Read review
“They only have a handful of rooms, so they are all very nice.”
 of 5 bubbles airzone, 1 Nov 2016 | Read review
“Good for relaxation”
 of 5 bubbles abdulnafees, 25 Oct 2016 | Read review
5 of 5