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U0017, Jln O. K. K. Awang Besar, Labuan Island 87014 Malaysia
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About

#9 of 17 hotels in Labuan Island
Location
Cleanliness
Service
Value
A six story building with 50 rooms rated as two stars hotel.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
24-hour front desk
Laundry service
Room features
Air conditioning
Good to know
HOTEL CLASS
Languages Spoken
English, Indonesian, Malay
19Reviews0Q+A4Room tips

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Mars1d wrote a review Jan 2019
Bongawan, Malaysia770 contributions725 helpful votes
+1
HOTEL DESCRIPTION, Hotel name : Global Hotel Labuan. Date check in : December 16, 2018 (Sunday) Date check out : December 17, 2018 (Monday) Duration stay : 02 Days 01 Nights. Room number : 409. Room rate : MYR108.00 (without breakfast) + MYR50.00 (deposit will be return during check out. Booking by : Booking.com websites. Remarks : 1st stay experience. ........................... BEST THING ABOUT THE HOTEL, * The hotel location is great and near with the market, UTC, mosque, ATM machine and a lot of restaurant around, and near with the Ferry Terminal. * The hotel look great from the out side. * Easy to get a parking and complimentary after office hour. * Charming and friendly staf at the reception. * The highest floor can be access by lift and no access card needed. * The room number sign is clear. * The hotel fulfill my references (highest floor, corner room, far from elevator, & no connecting door with another guest rooms). * Have doorbell. * Using touch key card and the card is using to slot as the power supply. * Have entrance door latch and double lock. * Have peephole. * Door closer is functioning properly. * Have closet and cabinet at the top. * 1 Extra feather pillows provided. * Have 2 bedside table (1 of the table can't be remove and have main switch at the side). * The bedside table have drawer. * 2 feathe pillow provided at the bed. * Using the duvet as the blanket. * Have divan and bed skirting. * Have wooden writing chair. * Have mirror at the writing desk. * The writing desk have 2 drawer. * Have steam kettle, 2 coffee mugs, and coffee amenities set up for two person. * Complimentary 2 bottle mineral water. * Have socket near coffee desk. * Have mini fridge. * Have window and can see the bay view. * TV flat screen and alot of channel. * Have TV remote. * All light at the bedroom and the bathroom is functioning. * Have bathroom amenities. * Have tissue rolls at the bathroom. * 2 Towels is provided. * Have mirror at the wash basin desk. * Have small window at the bathroom. * 1 bailer provided at the bathroom. * The wifi connection is good and fast. * Have air-cond remote. .............................. THE HOTEL NEED TO IMPROVE, *The hotel look great from the outside bad look old at the inside. * Small lobby with the limited sofa to seat. * Lobby have smell and deem. * The payment can't proceed with debit card due the machine is not fix. * Small luggage storage and have to put the baggage under the reception. * The guest floor look old and bad smell. * The guest floor carpet need to shampoo and vacuuming. * No fire evacuation plan behind the door. * The real room situation it's not same with the web picture. * The hotel give me the smooking room, but im not the smoker. * The door closet so dusty and scratches. * No bathrobe. * No slippers and shoe mitt. * No torchlight. * No Safety box. * Only 3 plastic hangers provided inside the closet. * No iron and ironing board. * No hairdryer. * No bedside light. * No socket near bed area. * The duvet cover look old and torn. * The bed it's hard. * The bed skirting need to wash. * The writing chair dunlop easy to remove. * Almost all furniture inside the room is scratch, old, dus ty, and have cigarette burn mark. * Limited socket and only one available at coffee desk. * The mini fridge is frozen. * The window is small. * Window glass need to clean up. * Still not dark even the curtain is close. * The curtain need to wash. * TV desk is dusty. * Moldy at the bathroom marble. * The shower curtain not enough hook. * No bath mat provided. * No hand towels provided. * No face towels provided. * The aircond is noisy and warm. ................................. HOTEL SURROUNDINGS 4.50 KM - Labuan Airport. 1.85 KM - Labuan Mosque. 1.10 KM - Marine Museum. 1.00 KM - Ujana Kewangan. 0.80 KM - Car Ferry Terminal (Labuan - Menumbok/Brunei) 0.70 KM - International Passenger Ferry Terminal. 0.50 KM - Labuan Library. 0.50 KM - UTC & Central Market. 0.60 KM - Labuan Bus Terminal. 0.10 KM - Chinese Temple Streets. The restaurant & supermarket nearby; 0.60 KM - Fratini's Authentic Italian Restauran 0.50 KM - Cafe/barBlue Wave Lounge & Restaurant 0.30 KM - KFC Restaurant. 0.20 KM - Labuan Supermarket ............. THE HOTEL FACILITIES, Internet Connection; * Internet connection is Free!  * WiFi is available in the hotel rooms and is free of charge. Parking facilities; *Free private parking is possible on site (reservation is not needed). Pets; Pets are not allowed. Bathroom facilities; *Towels * Private bathroom Bedroom Facilities; * Wardrobe or closet * View * Electric kettle * Refrigerator Accessibility; * Upper floors accessible by lift Living Area: * Desk * Media & Technology * Satellite Channels * TV * Tea/Coffee Maker Services at the hotel; * Laundry (Additional charge) * 24-hour front desk ...................... THE HOTEL RULES; Check-in time : From 14:00 hours. Check-out time : Until 12:00 hours. Age restriction : The minimum age for check-in is 18. Pets : Pets are not allowed. Accepted credit cards : Visa, Euro/Mastercard Children and extra beds : * Children cannot be accommodated at the hotel. * There is no capacity for extra beds in the room. Tax information: * MYR10.00 per room per night is applied to all foreign guests. * This tax is not included in the room rate and must be paid upon check-in. * Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. .......................... THIS HOTEL IS GOOD TO RECOMMEND FOR? * Busines traveller : Yes. * Solo traveller : Yes. * Family and friends : If different room, yes. If same room, O don't think so. * Disabled people : Yes * Meeting & Seminar : No. * Wedding and big event : No. * Groups or delegates : Yes, but jave to organize early. ............................. THIS HOTEL IS FULFILL YOUR REFERENCE? * Highest floor : Yes. * Corner room : Yes. * No connecting door with another guest rooms : Yes. * Far from the guest elevator : Yes. * Double amenities : Yes, but the amenities provided not complete. .............................. That's all. Thank you so much for spending your time to read my review. Best regards - marsid - January 09, 2019 (Wednesday) 07:51 Hrs @ Karamunting, Sandakan, Sabah, Malaysia.
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Date of stay: December 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
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Sabbitan B wrote a review Jul 2018
Johor Bahru, Malaysia295 contributions24 helpful votes
I booked this place for a group of my friends and they were really impressed with the hotel management and the hospitality they provided. The hotel is located in town area nearby a duty free shop and a gym which is just around the corner.
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Date of stay: February 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mik1994 wrote a review Jun 2016
Kota Kinabalu, Malaysia6 contributions1 helpful vote
me and my dad was stayed here for one night, the hotel is near to ferry terminal, fish market and many restaurant. The price is reasonable where the bedroom and bathroom are clean and comfortable. The staff also good
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Date of stay: July 2015
Location
Service
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Trip type: Travelled with family
Room Tip: room with the view of town is nice
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Baloi wrote a review Nov 2015
Kota Kinabalu, Sabah, Malaysia2 contributions2 helpful votes
As customer, receptionists are friendly. Carpet is old + stuffy. Get rid Sinus allergy. Hotel's exhaust is fake. Hotel is quiet, no food stall nearby at night and morning. Some furniture are very old.
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Date of stay: October 2015
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gatesway wrote a review Apr 2015
Kuala Lumpur, Malaysia7 contributions6 helpful votes
With the price, don't expect the hotel like a 4 stars hotel service. Everything is basic, with hot water heater, AC, drinking water, and Wifi. Nothing to complain, but don't expect too much. Location wise is walking distance to the town centre. But, it's far to the financial park (FP), where the only 'mall' is.
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Date of stay: February 2015
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Trip type: Travelled on business
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travzac wrote a review Aug 2014
4 contributions9 helpful votes
Not recommended to anyone at all. very3 rude reception auntie's. happened to many guests. itchy bedsheets. smelly aircond. terrible tv. i witnessed reception auntie challenging guest to complaint to her boss saying she's not afraid. shouting to other guests when being complaints etc
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Date of stay: August 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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coolwhiterose wrote a review Jun 2014
Sabah59 contributions11 helpful votes
+1
The stay in this hotel is very pleasant and comfortable. The location is very strategic, around the area there is a lot of duty free shops. The bed and pillows are just nice. The only problem is that they don't have hair dryer and water dispenser.
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Date of stay: June 2014
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Caroline S wrote a review Jan 2014
Penang Island, Malaysia1 contribution10 helpful votes
On 21january we check in late night and the midnight staff was charge us extra price than usual.the room rate is rm128 but the midnight staff was charge us rm 158.... is that normal for them to increase the room rate?its becouse we check in late they charge extra... i try to spoke with the other receptionist about the price.. but the reception told me yes the price always increase whenever midnight and they also said take it or leave it......doesnt make sense right.I hope the management will take look careful for this matter..
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Date of stay: January 2014Trip type: Travelled with friends
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Dayangku_Angenie wrote a review Dec 2013
BSB2 contributions5 helpful votes
We've stayed one night here,the hotel is really an easy access to the town,near to restaurants and shops.The room price is affordable.The bedroom and the bathroom are clean...but thats it,its not really spacious.During the night hour,i really cant slept very well because of the door noises from the other rooms,which i can also heard other guests' voices from the other rooms.Wifi works well.Well...there's nothing special we can expect more as the hotel is just a budget hotel.I might stay here again if i come to Labuan.
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Date of stay: December 2013
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BRAVOO wrote a review May 2013
Bintulu3 contributions8 helpful votes
It was pleasant hotel and nothing like i have read from the previous review but to me and my family from Bintulu, the hotel was good for it's standard of 2 stars.I dont have problem with the receptionist and all i got was statisfaction and pleasant stay there. Thank you to GLOBAL Hotel staffs. I intend to stay there again if i have a chance. Now all my children had completed their matriculation kolej in Labuan and it was our reason being there but if we have a chance to be in labuan my first choice of 2 star hotel is GLOBAL hotel. it is close to shopping area for ladies..(kedai kain) and close to the tamu. TQ (MJ)
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Date of stay: May 2013
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Trip type: Travelled with family
Room Tip: Dont be frustrated when u call GLOBAL Hotel replying they are FULL .When u are already in labuan...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$19 - US$24 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahLabuan Island
NUMBER OF ROOMS
50
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Frequently Asked Questions about Global Hotel
Which popular attractions are close to Global Hotel?
Nearby attractions include Labuan Museum (1.2 km), Financial Park (1.1 km), and Pulau Papan (1.2 km).
What are some of the property amenities at Global Hotel?
Some of the more popular amenities offered include free wifi, laundry service, and a 24 hour front desk.
What are some restaurants close to Global Hotel?
Conveniently located restaurants include Fratini's Restaurant, New Sung Hwa Seafood Restaurant, and Restaurant Pulau Labuan.
Which languages are spoken by the staff at Global Hotel?
The staff speaks multiple languages, including English, Indonesian, and Malay.