GBW Hotel
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About
If you’re looking for a family-friendly hotel in Johor Bahru, look no further than GBW Hotel.
Given the close proximity of popular landmarks, such as Jalan Wong Ah Fook (0.3 mi) and Johor Bahru Sentral Railway Station (0.3 mi), guests of GBW Hotel can easily experience some of Johor Bahru's most well known attractions.
Free wifi is offered to guests, and rooms at GBW Hotel offer a flat screen TV, air conditioning, and a kitchenette.
During your stay, take advantage of some of the amenities offered, including 24 hour front desk, room service, and a concierge. Guests of GBW Hotel are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available.
While visiting Johor Bahru, you may want to try some lobster at one of the nearby restaurants, such as Grill Bar or Rosmarino Italian Restaurant.
Looking to explore? Then look no further than Chinese Heritage Museum (0.5 mi), Johor Old Chinese Temple (0.4 mi), and Tan Hiok Nee heritage Street (0.5 mi), which are some popular Johor Bahru attractions – all conveniently located within walking distance of the hotel.
The staff at GBW Hotel looks forward to serving you during your upcoming visit.
Location
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The hotel is reasonably priced at RM160 per night for a double room with breakfast. They disclose on their website that children under 12 stay free, with two adults, but the child does not get free breakfast. What they don't tell you is that they do not provide a bed for the child and the child has to share with their parents. If you do want a single bed included you need to pay extra RM80 per night. This placed us in a real predicent because two of the tour party was kids under 12 and had to share the bed with their parents.
The hotel staff was warm and friendly, and were kind enough to allow our boys use of the pool till 20:30 after games and practices even though the pool closed at 19:00 in the evenings.
The rooms were clean and had a flat screen TV, kettle and fridge. But the furniture was a bit dated and floors were carpeted and stained in places.
Breakfast is really good and large variety, continental and had local foods as well. Also had a restaurant, coffee shop and shop on the ground floor. Also had a small gym.
The location was great as there is a Mall opposite with a large number of food places as well as a supermarket. The large JB Central Mall and transport hub is less than a 1 km away and is about a 12 min walk. Also very close to the border in order for you to go over to Singapore.
Overall it is was a good hotel and nice staff for the rate that we paid. The only issue for us was the misleading information about the children under 12 staying free.
During check-in, Recep inform us the room we requested for, superior deluxe twin room with bathtub was unavailable, only King room was available. However, the hotel has option to add extra bed at an additional cost, but Recep fail to inform us. So we took the room they give us, just a normal twin room with 2 beds. After check-in at Room 1618, I saw the twin bed abit small, pillows were relatively flat, so I call room service request for 2 more pillows. The housekeeping inform us 2 more pillows at extra charge of RM50, but I listen wrongly, thought it's RM15. Then the crew came up, delivered 1 more extra bed with 2 pillows. Charge me RM50 per night which I also duno it's per night charging. I was stunned but I thought aiyah, just take it lah. Cuz the bed seem too cramped for 2 people to squeeze in. So went down lobby paid for RM150 for 3 days use, they give 3 days breakfast voucher to compensate as its considered paying for 1 more guest in full price. Felt quite cheated lah tbh. The room was extremely in need of renovation, water ingress marks, mould, stains on curtains, old rusty sliding door to balcony, stained bedsheets and head frame turns me and my hubby off pretty much. The carpet looks so dirty we don't dare stepped on it in bare foot. TV cannot make it. Not much programs. My son who has sensitive skin kena many weird insect bites, possibly dust mites. Lucky no bed b... Anyway, only good thing is Aircon very strong and cold, but I suspect no quarterly maintenance done. Woke up v often as sinusitis acts up. The swimming pool was really terok. Got broken Pool tiles, falling off wall light cover that looks like tefal frying pan, floor is very slippery. No pool towels for hotel guests to use. So the lifts are wet after kids used the pool. Terok terok. Won't Come again.
Aside from location hotel room was so big the price is cheaper compare to boutique hotel.
The Front Desk Staff names Zara is kind helpful and very accommodating.
Walking distance from immigration, and City Square Mall.
There's a lot of food choices surrounding the hotel
Check in: Smooth, less than 5 mins. Jaya had been helpful with the whole process. I requested for a higher level room, she said no problem. And we got level 16. She tended to our needs very well. Kudos to Jaya.
Room : I got the higher level that I want and the view is amazing. The disliked part is the construction site view but the hotel cant do anything about that of course. The bathroom is spacious and the amenities are complete. Took less than 30 secs for the water to turn from, freezing to warm. The wardrobe is big and I like the furniture.
Cleanliness : Lobby area, spotless. Room, spotless. Good job housekeeping workers.
Around the area : I just know that there are small hawker area behind the hotel the moment I exit the car park. Conveniently located and super good price. There are massive chinese hawker area too just nearby.
Breakfast : Modest choices. I like the curry, taste so good. The flow of the breakfast hall is also smooth. Overall, it is not too crowded.
Satisfaction : 9 out of 10.
We had a wonderful stay.
The moment I entered the room, the furniture was old but I was still okay with it. But I was shocked to see the condition of the toilet! The bathtub was rusty and the side was moldy and black. The sink was filthy black. This room should be blocked by the staff as it was not even qualify to call an executive room.
I was already embarrassed with my friend coz I told him that the hotel is 4 star so it should be decent and clean.
To my disgust the pillow cover has red stain on it RED STAIN!. I was so speechless by then and wanted to cancel it but my friend was kind enough to accept the condition of the room coz he didn’t want to trouble me.
How can a 4 star hotel presented that kind of room to a customer. It was executive room some more!!! Honestly it was not worth any cents and even 3 star has decent and clean room.
Worst part .. there are cockroaches at night.. booked the executive room .. and it's bad.
There isn't a bidet in the toilet .. wallpaper peeling off .. chairs are dirty.. it's like living in the 80's...
Call it 4 star .. no where close to a 2 star I am sorry to say
Check in was fast and easy. Service staffs were very friendly.
Room is very spacious, with comfortable bed and pillows.
Breakfast is good and enough to keep you full. A good thing is that there is an egg station.
There is also shuttle services to and fro City Square and Mid Valley mall. Just that you need to book 1 hour in advance.
Hotel is walking distance to the CIQ and near to Pasar Karat too.
Overall, we love staying here and will come back again.
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