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Mutiara Johor Bahru Hotel

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583 Reviews from our TripAdvisor Community

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Showing 564: English reviews
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Singapore, Singapore
Reviewed 1 week ago

Booked a 2D1N getaway because wanted to do hair treatment and buy things @ Holiday Plaza (which is just beside it, very convenient). Hotel exterior and rooms abit old-looking, but lobby looks quite new/modern (i guess they recently might have renovated/changed) Check in and out was fuss-free. Gotten room at level 5, facing the road area. The room's noise cancellation...

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Helpful?
Thank Dodidodidoh
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We truly appreciate the chance to offer you our services, and we are pleased that you have enjoyed your stay with us. Meanwhile, we have taken note of your comments; kindly be advised that room amenities will be accorded to room guests upon request. Your continued patronage is a vital part of our growth and for that, we...

Reviewed 1 week ago via mobile

Room is spacious, comfortable, hospitality is average, breakfast is good with various choices, prices are reasonable for the services. The downside is cafe's smoking area which located near the hallway to lifts which causing non-smoking guests uncomfortable. The bar and lounge is good, family-friendly, and comfortable for friends gathering.

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Helpful?
Thank 656ivanav
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, It was a pleasure to have you as a guest at Mutiara Johor Bahru. Your positive comments are appreciated; meanwhile, we will continue to improve on our services to meet guest’s expectations. We sincerely look forward to your next visit soon. Kind regards.

Reviewed 1 week ago

This place is only a walk away from Holiday Inn and KSL. As a frequent guest of Mutiara Hotel with my family, I must say this is one of the best hotels which never fails to meet your requests.We usually drive over. The lunch buffet is always appetizing with a large variety of food. The chinese restaurant is very worth...

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Helpful?
Thank farzanashariqm
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, I would like to thank you for your recent visit to Mutiara Johor Bahru and it was truly a pleasure to serve you. I am also glad that the accommodation and service were to your liking, as complete satisfaction is our goal. Once again, thank you for choosing to stay with us and we shall look forward to...

Singapore
Reviewed 2 weeks ago

The good: • Suite is spacious • Nice cold aircon • Location • Good Food at Chinese Restaurant The not so good: • Club Room and Mutiara Lounge: give it a miss, not worth spending extra money for it. Thumbs down. Cocktail is as good as not available. • Baby Cot needs is very dated, safety is a concern, please...

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Helpful?
Thank AIREN
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. Meanwhile, we sincerely apologize for any inconveniences caused. We have taken note of your comments and would do our utmost to provide better quality services and we shall look forward to your next visit soon....

Reviewed 2 weeks ago

Stayed for 2 nights. Room had a lot of space and breakfast was good. The room had full-carpet floors and all in all the hotel was quite worn out and old-fashioned. Our blankets were itchy, no bugs but we figured it was because of the washing detergent (zeolite). Walking distance to shopping malls. Didn't try the pool or gym. You...

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Helpful?
Thank iinafran
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. Meanwhile, we sincerely apologize for any inconveniences caused. We have taken note of your comments and would do our utmost to provide better quality services and we shall look forward to your next visit soon....

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Although the hotel seem aged but overall the facilities is satisfied. We go on Chinese New Year period so the shopping mall beside the hotel didn't fully open yet but luckily we manage having meal at KFC. The room also clean and big.

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Helpful?
Thank Natalie L
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We truly appreciate the chance to offer you our services, and we are pleased that you have enjoyed your stay with us. Your continued patronage is a vital part of our growth and for that, we are most grateful. We are looking forward to your next visit soon. Kind regards.

Reviewed 3 weeks ago via mobile

One of the nicest hotel room we love to stay whenever we overnight in JB. Top it up with a lovely breakfast spread with spacious ambience. There are various corners in the dining area that gives some form of privacy.

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Helpful?
Thank MonaSoh
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, I would like to thank you for your recent visit to Mutiara Johor Bahru. It was truly a pleasure to serve you. I am glad that the accommodation and service were to your liking as complete satisfaction is our goal. Once again, thank you for choosing to stay with us and we shall look forward to your next...

Johor Bahru, Malaysia
Reviewed 3 weeks ago

The Hotel is very near to Holiday Plaza and KSL (Popular shopping area). There are also many eating shops around. The rooms are large and comfortable. Bed firm, good sleep. We enjoyed the breakfast. Very good. Staff are polite and gives good service.

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Helpful?
Thank yming
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and if you're travelling to our area again, we hope to have the pleasure of serving you in the near future. Kind regards.

Petaling Jaya, Malaysia
Reviewed 5 weeks ago via mobile

It was great experience for 3 nights at Mutiara Hotel. Nice room, good service and good value. Room 5stars Services 4stars Location 4stars Price 4stars Overall experience 4.5stars Will definitely go back again if the rate is good.

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Helpful?
Thank Tan S
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for your review and for choosing our hotel. I'm happy that you have enjoyed your stay and I'm looking forward to having you again as a guest at Mutiara Johor Bahru. Kind regards.

Singapore
Reviewed 16 January 2017

The hotel location is within walking distance from holiday plaza, KSL mall. You can take a shuttle bus to city square if you wish to. The room is spacious with two queen size beds. The toilet is clean with all the basic toiletries. no toothbrush n toothpaste though. The breakfast spread is not bad too.

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Helpful?
1Thank rlsh07
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. We have taken note of your comments; kindly be informed that complimentary toothpaste and toothbrush are available to guests upon-request. We hope this will not deter you from visiting us in the near future and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Mutiara Johor Bahru Hotel

Address: Taman Century, KB No. 779 Jalan Dato Sulaiman, Johor Bahru 80990, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: €48 - €71 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mutiara Johor Bahru Hotel 3.5*
Number of rooms: 336
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Also Known As:
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru
Hotel Style:
#4 Business Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Mutiara Johor Bahru Hotel staff and other travellers.
12 questions
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Singapore, Singapore
Penang, Malaysia
1 month ago
Singapore, Singapore

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Questions? Get answers from Mutiara Johor Bahru Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the higher floors for a good night rest”
 of 5 bubbles farzanashariqm, 12 Feb 2017 | Read review
“If you stay on the 4th Floor facing the main road you can keep an eye on your vehicle too. However, higher floors are best for privacy.”
 of 5 bubbles jelioke, 3 Jan 2017 | Read review
“Get rooms facing main strret.....cos rooms at back of hotel building has a operational train track intermittently......”
 of 5 bubbles Mikehen7, 30 Nov 2016 | Read review
“Ask for high floors, and avoid the restaurant areas during late evenings and late mornings, alot of smokers in air con area.”
 of 5 bubbles Jeretangwk, 23 Nov 2016 | Read review
“Higher floors would be ideal. Good to park near the lobby for better visibility”
 of 5 bubbles Travelmelody, 5 Nov 2016 | Read review
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