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KSL Hotel & Resort

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Traveller (1499)
Room & Suite (748)
Dining (190)
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Overview
  • Excellent22%
  • Very good45%
  • Average25%
  • Poor4%
  • Terrible4%
Travellers talk about
“shopping mall”(417 reviews)
“swimming pool”(187 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from KSL Hotel & Resort
Special Price: 10% off room rate
Hotel deals
Offers from KSL Hotel & Resort
Special Price: 10% off room rate
Hotel deals
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Reviews (2,708)
There are newer reviews for KSL Hotel & Resort
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2,606 results
Traveller rating
586
1,121
672
120
107
Traveller type
Time of year
LanguageEnglish
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586
1,121
672
120
107
Show reviews that mention
All reviewsshopping malldinosaur theme parkswimming poolunder one roofmonday nightpasar malamtriple roomnight marketsame buildingsingle bedcity viewhigh floorshort getawayconvenient locationhotel lobbywater parkcounter staff
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11 - 15 of 2,606 reviews
Reviewed 1 week ago

All staff right from the reception to the aircon technician, concierge, chambermaid, room phone operator were professional, attentive n nice Room is big n bed is so comfortable. Clean n fresh. Even the amenities were good. A total great experience Thumbs up. I highly recommendMore

Review collected in partnership with this hotel
Thank JerenaS
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 1 week ago

Dear JerenaS, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to...More

Reviewed 1 week ago

Improve the WIFI in tower 1 level 20 hotel room 2012 , provide more pillow per room , Also improve T V monitoring size ( 55 in digital T V ) . provide Chinese & English new paper per room. provide location plan for hotel...More

Review collected in partnership with this hotel
Thank amk21107
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 1 week ago

Dear amk21107, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your feedback with us. As a hotel with high expectation in customer satisfaction, we are sorry to hear about the challenges you encountered during your stay....More

Reviewed 1 week ago

Overall quite a pleasant stay. Its convenient location where we planned our visit with a Mon Night Market just right outside the Hotel. From CIQ/CitySquare Mall near custom, we took a GRAB over at about RM$7 for a short ride over. Compare to Taxi waiting...More

Review collected in partnership with this hotel
Thank Ms_Jaslin
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 1 week ago

Dear Ms_Jaslin, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for choosing us and sharing your kind review. We are glad to hear that overall you had a pleasant stay with us. We look forward to welcoming you again in the near...More

A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Planned a trip for my sister & her daughter last week at KSL Hotel. I was recommended by a colleague to try out the hotel & also the Dinosaur theme park We arrived early as we were driving all the way from Pontian, was about...More

Thank A TripAdvisor Member
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 1 week ago

Dear Sir/Madam, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to...More

Reviewed 1 week ago via mobile

I had heard of the convenience of staying at this hotel for some time now and I had a chance to stay one night recently. I arrived rather late in the night and the experience was great from the beginning. It was my first visit...More

Thank Ayeap_Sg
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 1 week ago

Dear Ayeap_Sg, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to...More

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About
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$59 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$59 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1499)
Room & Suite (748)
Dining (190)
Pool & Beach (145)
Amenities (104)
Family and Play Areas (12)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Mary Grace F
24 April 2018|
AnswerShow all 2 answers
Response from mastapizz | Reviewed this property |
Just call to make reservation.No credit card required during reservation.
0
Votes
kimewise
11 April 2018|
Answer
Response from Sathesh K | Reviewed this property |
Hi there, KSL Resort is in Johor Bahru, Malaysia, so you have to cross the Woodlands Checkpoint to get into Malaysia first, then you can get to KSL Resort. From my knowledge, I'll help you state how to get from Singapore... More
1
Vote
Sidd T
19 March 2018|
AnswerShow all 3 answers
Response from KSLHotelResort | Property representative |
Hi, Greetings from KSL! Room with bath tub is available, but it is subject to availability. Please stated your request upon booking is made & during check in. If it is available, we will definitely fulfill your... More
0
Votes
Room Tips
"Great. But would be good to have music channel. I stayed at the superior room with 1 single n queen size bed"
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"provide more pillow per room"
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"Pillow is too soft for comfort."
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"The Honeymoon Suite is spacious and clean. Its on the highest level in the resort. Specticular view of Johor"
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