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KSL Hotel & Resort

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KSL Hotel & Resort
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2,013 Reviews from our TripAdvisor Community

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Showing 1,936: English reviews
Singapore, Singapore
Reviewed 1 week ago via mobile

Stayed here with my Husband from Fri-Sun. Very satisfied with the hotel and it's room and it's value for money. The people at the reception are very friendly and helpful. Had wifi problem initially. Called the operator twice but it didn't work. Went downstairs to the reception and they fixed it by giving me another login and password. Free parking...

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Helpful?
Thank JoleenLai1980
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear JoleenLai1980, Greetings from KSL! Thank you for your review in Tripadvisor. As a hotel with high expectation in customer satisfaction, we constantly look forward to our guests’ feedback and comments in order to continually improve our service standards. Look forward to serve you better in the future. Enjoy up to 13% discount when you book directly from our hotel...

Singapore
Reviewed 1 week ago via mobile

Stayed 2 night and was woken up every morning. The corridor music played by the hotel was very loud on the first morning, 8am. I guessed some guests feedback and the second morning, I couldn't hear it in my room. Second morning was woken up by guests in the next door playing and talking very loudly. The soundproofing is very...

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Helpful?
Thank WynnTLY
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Wynn TLY, Greetings from KSL! Thank you for your review in Tripadvisor. As a hotel with high expectation in customer satisfaction, we constantly look forward to our guests’ feedback and comments in order to continually improve our service standards. Look forward to serve you better in the future. Enjoy up to 13% discount when you book directly from our...

Reviewed 1 week ago

At first the aircon not working and asked the person to change but it was quite a long wait for them to get back. After a change of room, all was well again. Breakfast was very good! did not have the chance to use the pool and sauna, maybe next time

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Helpful?
Thank Elise L
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Elise L, Greetings from KSL! Thank you for your review in Tripadvisor. We are glad to hear that overall, you quite a good stay with us. As a hotel with high expectation in customer satisfaction, we constantly look forward to our guests’ feedback and comments in order to continually improve our service standards. Look forward to serve you better...

Reviewed 1 week ago

Last week we go to KSL hotel for holiday, this hotel is quite nice and not quite expensive compare with the servise that they provided us. For car park we don't have any problem cause this hotel was connected with KSL mall, and we can park at mall area for free. Staying here was good choice for family vacation. The...

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Helpful?
1Thank Syed Qairul I
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Syed Qairul I, Greetings from KSL! Thank you so much for your kind review on Tripadvisor. We are glad to hear that you had overall enjoyed your stay and happy with the services and facilities offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you book directly from our...

Reviewed 1 week ago

Stayed for 3 night here for business trip. Staff was very friendly and helpful. As I first time come to JB, their staff help me brief how to go to places that i want. Room was clean and comfortable. View from my room was awesome. You can see the beauty of JB City Centre. Choose the smoking floor for avoid...

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Helpful?
1Thank Haziq A
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Greetings from KSL! Thank you so much for your kind review on Tripadvisor. We are glad to hear that you had overall enjoyed your stay and happy with the services and facilities offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you book directly from our hotel website. You...

Singapore, Singapore
Reviewed 1 week ago

Good location and relax place, easy excess to other area, lots of local food surrounding, verity massage palace and excellent shopping mall which has different outlets, will visit again once planning to JB

Review collected in partnership with this hotel
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1Thank ADDY N
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear ADDY N, Greetings from KSL! Thank you for sharing your kind review in Tripadvisor. We are so glad & happy to hear that you had a good stay with us & enjoyed the facilities and services offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you book directly from...

Reviewed 1 week ago

We had vacation at KSL Resort for 2D1N, this is second time we stayed here. We bring for whole family, this is big vacation. What we enjoyed here was the Dino Theme Park, Gym, and the cafe. Its quite expensive but it worth to us and we love stayed here. The room so clean and the bed also nice for...

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Helpful?
1Thank Chin Hui H
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Chin Hui H, Greetings from KSL! Thank you for sharing your kind review in Tripadvisor. We are so glad & happy to hear that you had a good stay with us & enjoyed the facilities and services offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you book directly...

Reviewed 2 weeks ago via mobile

A family friendly hotel, though I did not bring my kids... 3-4 pools, kid friendly... Just next to ksl mall, with mbo cinema in it.... Convenient, as got S1 causeway link to and fro jb sentral just stop outside the mall at cheap rm$1.50.. Less than a minute to front door, thus Dun need to be at taxi pricing... Nice...

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Helpful?
1Thank Yes P
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Yes P, Greetings from KSL! Thank you for sharing your kind review in Tripadvisor. We are so glad & happy to hear that you had a great weekend trip, good stay with us & enjoyed the facilities and services offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you...

Taman Abad
Reviewed 2 weeks ago

Resort offer several facilities which can be enjoyed by the guest without any additional cost. We enjoyed the water park and not others since we were staying for just one night. I would bring my family again next time for a longer stay.

Review collected in partnership with this hotel
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Thank fauziahsh
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear fauziahsh, Greetings from KSL! Thank you so much for your kind review on Tripadvisor. We are glad to hear that you had overall enjoyed your stay and happy with the services and facilities offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you book directly from our hotel website....

Reviewed 2 weeks ago

Quite good stay, will book again if with family and due to location. (haggled) taxi fare from Iskandar immigration was 10 MYR to 12 MYR, don't pay for more. Shuttle bus rate is 1.50 MYR/pax. Go with 2 toddlers and another 2 adults for one night, first time stay at the hotel. Check in/out queue was slow, we arrived before...

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Helpful?
Thank Augus T
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Augus T, Greetings from KSL! Thank you for sharing your kind review in Tripadvisor. We are so glad & happy to hear that you had a great weekend trip, good stay with us & enjoyed the facilities and services offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more   less 

Additional Information about KSL Hotel & Resort

Address: 33 Jalan Seladang | Taman Abad, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: €44 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — KSL Hotel & Resort 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Booking.com, Expedia, Agoda and Travelocity so you can book your KSL Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Best Value Hotel in Johor Bahru
#7 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from KSL Hotel & Resort staff and other travellers.
41 questions
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Questions? Get answers from KSL Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower 2 and High floor facing pool view is awesome.”
 of 5 bubbles Eija81, 4 Jan 2017 | Read review
“Choose high floor for better view...”
 of 5 bubbles jurinahj, 3 Jan 2017 | Read review
“Ask for a high floor city view.”
 of 5 bubbles JDI-SGP, 3 Jan 2017 | Read review
“Avoid Room 2138 and 2139”
 of 5 bubbles africanviolet, 2 Jan 2017 | Read review
“pool side noisy during day, city view side noisy at night”
 of 5 bubbles iambizzi, 21 Dec 2016 | Read review
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