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KSL Hotel & Resort

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KSL Hotel & Resort
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1,871 Reviews from our TripAdvisor Community

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There are newer reviews for KSL Hotel & Resort
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Showing 1,798: English reviews
Kuala Lumpur, Malaysia
1 review
Reviewed 5 days ago NEW

Great location for leisure or business travellers. Especially family vacation would be ideal, all in one stop. Games, entertainment, shopping, food... there are definitely something for everyone in this one stop hotel, resort and shopping paradise.

Review collected in partnership with this hotel

Helpful?
Thank Bernard S
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Bernard S, Greetings from KSL! Thank you so much for your kind review on Tripadvisor. We are glad to hear that you had a great short family trip stay with us and happy with the services and facilities offered. Look forward for the honor to serve you again in the future. Enjoy up to 13% discount when you book... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Good location for a short getaway. Huge shopping next to hotel with good food within the mall. Worth staying in this hotel only the check in can be improved. No face towel in the toilet just shower towel provided.

Review collected in partnership with this hotel

Helpful?
2 Thank 751liml
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear 751liml, Greetings from KSL! Thank you so much for your kind review on Tripadvisor. We are glad to hear that you had a good getaway stay with us and happy with the services and facilities offered. As a hotel with high expectation in service excellence, we constantly look into our guests’ feedback and comments in order to continuously improve... More 

Singapore
Level Contributor
196 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 1 week ago

I am writing based on my stay at the residential area. We booked a 4 bedroom family room. The entrance of this family room is not at a hotel area. You had to walk past lots of shops before you reach a side door to get into the residential area. The check in counter is very simple does not feel... More 

Helpful?
2 Thank t16mytm
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear t16mytm, Greetings from KSL! Thank you for sharing your feedback on Tripadvisor. As a hotel with high expectation in service excellence, we are sorry to hear about your unpleasant experience on your recent stay with us. Your comment on staff competencies and efficiencies in our front office been duly noted and will definitely be shared with the team for... More 

Singapore, Singapore
Level Contributor
56 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I was excited to come here for the weekend. My parent had a delayed flight thus we arrived at hotel at 10pm ... knowing that the non smoking room requested wasn't available. The replacement room had a floor with strong cigarette smell, we're given the spray but frankly speaking... even the bed sheets smells. omg... And for whatever excuse given,... More 

Helpful?
1 Thank vinamelody

Travellers are raving about these Johor Bahru hotels

Singapore, Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Not for fussy travelers. Resort looked a bit old as not very well maintained. Staffs are friendly. Easy accessible to malls, restaurants and transport. Rooms abit cramps for 2adults and 2 children. Basic amenities provided

Helpful?
1 Thank slepyvon
Sengkang
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Friendly staff, efficient service. Clean environment with excellent facilities. I enjoyed the gym and the Starbucks corner. Rooms are clean and mattress is firm. Air-con works and so does the wifi and bathroom facilities.

Review collected in partnership with this hotel

Helpful?
2 Thank paullW864ES
Singapore, Singapore
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

My family & I stayed here for the weekend. Decent rooms and clean as well. Now the downside is, the aircon was giving problems. We had to call the technicians in at least 2-3 times to rectify the issues. In the end, it did get resolved but it was really a hassle. The hotel connects to the mall which is... More 

Helpful?
2 Thank jesh7984
Singapore, Singapore
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

One word for this resort... SUPERB! Recept was fast.. esp this India staff whom help me to process my smooth check in. I get to upgrade my room without any problems. I get connecting room!! Yeah!! My 4 yr old boy lurves it.. Pool is great!! Rooms are superb! Cleanliness awesome! Check out is smooth.. Definitely will come again..

Helpful?
4 Thank Noraini S
Singapore
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

We returned to the hotel after our visit three years ago. The hotel has worn down but we still had a comfortable and happy stay. Saraj who assisted us when we arrived and during checkin is a great service ambassador. He was very helpful and kept us updated and provided the personal touch when one of the rooms we booked... More 

Helpful?
2 Thank lilipit
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Visited a couple of times. This is my second review for this hotel. I still enjoyed alot staying there. Prices were very fair for what you are getting. Any food selections as usual which was my main intention of staying at this hotel. In hotel operation side, i think it was above average. Keep it up.

Helpful?
2 Thank jill1446

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more   less 

Additional Information about KSL Hotel & Resort

Address: 33 Jalan Seladang | Taman Abad, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: €41 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — KSL Hotel & Resort 4*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from KSL Hotel & Resort staff and other travellers.
33 questions
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Questions? Get answers from KSL Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with nice view at JB city”
 of 5 bubbles , 29 Nov 2016 | Read review
“can request smoking or non smoking floor”
 of 5 bubbles , 23 Nov 2016 | Read review
“Higher floor for better view”
 of 5 bubbles , 21 Nov 2016 | Read review
“Do always remind the hotel staff to kindly check the facilities of the room assign to you is still working & clean.”
 of 5 bubbles Shanice996, 15 Nov 2016 | Read review
“Choose rooms that is far from the lift”
 of 5 bubbles AliAzzam, 9 Nov 2016 | Read review
5 of 5
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