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KSL Hotel & Resort

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KSL Hotel & Resort
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2,166 Reviews from our TripAdvisor Community

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Showing 2,080: English reviews
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Singapore, null, Singapore
Reviewed 3 days ago NEW

Nicely done with open concept bathroom. Room is cosy and more comfortable compared to the older rooms. Love the location with a mall just besides. A great place to visit for a short break and to enjoy massages, manicures, and food all under one roof.

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Helpful?
Thank Di D
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Di D, Greetings from KSL! Thank you for sharing your kind review in Tripadvisor. We are so glad to hear that you had a good stay in our newly furnished Premier Deluxe Room & enjoyed the facilities and services offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you...

Singapore, Singapore
Reviewed 4 days ago NEW

For those who selected Suite, do take note that the bed is super high than usual one, hence it may not be suitable for younger kids. The signage at shopping centre area need lots of improvement. Great breakfast spread. Was locked out from room even when granted late check-up at 1pm.

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Helpful?
Thank KimOng2014
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear KimOng2014, Greetings from KSL! Thank you for sharing your feedback on Tripadvisor. As a hotel with high expectation in service excellence, we’re sorry to hear on any shortfalls pertaining to services & facilities provided. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. Your feedback will definitely be shared with...

Batu Caves, Malaysia
Reviewed 4 days ago NEW

The hotel actually located at the same building of the most crowded shopping mall of Johor Bharu. The hotel just located very near to Woodlands Checkpoint for traveller from Singapore or to Singapore. The traveller love to shopping, this is the best in Johor Bharu,

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Helpful?
Thank Simon K
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Simon K, Greetings from KSL! Thank you for sharing your kind review in Tripadvisor. Glad to hear that you found our hotel is a convenient place to stay and the best in Johor Bahru. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you book directly from our hotel website....

Reviewed 4 days ago NEW

Must try..... -Very good hotel and equipment -Staff very friendly -Cleanliness room is good -Facilities is awesome My kids so exited to swim at pool until late night. Room/balcony is safety-especially for kids

Review collected in partnership with this hotel
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Helpful?
Thank NienaDanish
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear NienaDanish, Greeting from KSL! Thank you for sharing your kind review in Tripadvisor. We are so glad & happy to hear that you had a good stay with us & enjoyed the facilities and services offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you book directly from our...

Taman Abad
Reviewed 4 days ago NEW

This is the 2nd business trip who stay in this hotel from 19 till 23 April. Both my Korean customer is not happy with the main service counter staff. 1. The service counter does not fully operate while checking in and checking out progress. 2.During the Checking in, Request to stay in higher floor and not easy to get though....

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Helpful?
Thank Jye Jong Y
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Jong Y, Greetings from KSL! Thank you for sharing your feedback on Tripadvisor. As a hotel with high expectation in service excellence, we’re sorry to hear on any shortfalls pertaining to services & facilities provided. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. Your feedback will definitely be shared...

Singapore, Singapore
Reviewed 5 days ago NEW

Always like my stay in KSL. Clean rooms and comfortable beds. Hi-Tea buffet are good and will go back again. KSL staffs are professionals and efficient. The location is great for me and my family to shop, eat and stay. Many local food eateries around the hotel if you want to taste local food. Shopping centre link to hotel. Very...

Review collected in partnership with this hotel
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Helpful?
Thank EveSarah
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear EveSarah, Welcome back to KSL! Thank you so much for your kind review on Tripadvisor and for choosing our hotel as one of your preferred accommodation. We are so glad & happy to hear that you had a great family JB trip while staying with us & enjoyed the facilities and services offered. Look forward to the honor to...

Singapore, Singapore
Reviewed 5 days ago NEW

Good Location as i do travel to Johor Bahru couples times a month. The front desk staff is very friendly. The only disappointment is the bathing towel. one of it seems didn't wash properly as it come with a faulty smell. After change of a new towel, there seems to have slight smell too. I feel this is the only...

Review collected in partnership with this hotel
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Helpful?
Thank rallicurl2017
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear rallicurl2017, Greetings from KSL! Thank you for sharing your kind review in Tripadvisor. We are so glad & happy to hear that you had a good stay with us & enjoyed the facilities and services offered. As a hotel with high expectation in customer satisfaction, we constantly look forward to our guests’ feedback and comments in order to continually...

Greater Melbourne, Australia
Reviewed 5 days ago NEW

We found this to be a great hotel to stay at. It was really cheap clean accommodation the pricing for room service was decent. If you didn't want room service there were plenty of food options in the mall downstairs. Our kids loved the dinosaur swim park. it was also a great place to head to Legoland from. We didn't...

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Helpful?
Thank Lazy_Whovian
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Lazy_Whovian, Greetings from KSL! Thank you for sharing your kind review in Tripadvisor. We are so glad & happy to hear that your family had a good stay with us & enjoyed the facilities and services offered. Look forward to the honor to serve you again in the future. Enjoy up to 13% discount when you book directly from...

Reviewed 1 week ago NEW

This is our first stay at KSL hotel. We booked this stay on an ad-hoc basis for the long weekend, 3D2N. What we like is the mall is attached to the hotel. When we arrive at the hotel, the check-in was fast and smooth. Our room was of decent size, the disappointment is at the bathroom, there's only a pair...

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Helpful?
Thank Termicsha
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Termicsha, Greetings from KSL! Thank you for sharing your feedback on Tripadvisor. As a hotel with high expectation in service excellence, we’re sorry to hear on any shortfalls pertaining to services, facilities & amenities provided. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. Your feedback will definitely be shared...

Reviewed 1 week ago via mobile

The Good - the suites were spacious - a breeze checking in and out - the integrated mall - the selection of local food The Bad - the suites are not non-smoking so not really suitable for kids ... and my clothes in the wardrobe. Note : - Jasmine suite is actually the honeymoon suite so the bed is shaped...

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Helpful?
Thank Paul C
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Paul C, Warmest Greetings & Welcome back to KSL! Thank you so much for your kind review on Tripadvisor and for choosing our hotel as one of your preferred accommodation. We are glad to hear that you had overall satisfied and enjoyed your stay and happy with the services and facilities offered. Look forward to the honor to serve...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more   less 

Additional Information about KSL Hotel & Resort

Address: 33 Jalan Seladang | Taman Abad, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: €47 - €68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — KSL Hotel & Resort 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Travelocity, Orbitz, Hotwire, TripOnline SA and HotelQuickly so you can book your KSL Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from KSL Hotel & Resort staff and other travellers.
49 questions
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Questions? Get answers from KSL Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get high floors for nice city view.”
poppingcharlie, 9 Apr 2017 | Read review
“dont miss the dinosaur higher floor”
, 29 Mar 2017 | Read review
“Bring your own bedroom slippers. ”
rcbjpts1213, 26 Mar 2017 | Read review
“I took the Superior Dekuxe room on the 27th floor....nice room but lack of a small table for in room dining.”
rizali2015, 23 Mar 2017 | Read review
“High floor.”
SingaporeAda, 21 Mar 2017 | Read review
5 of 5